Outlook 2003 cannot send or receive E-mail

[Ray10X10]

I am running Windows XP, SP3, MS Office Pro 2003, Outlook 2003.
I have Comcast High Speed Internet with McAfee Security System.
I cannot send or receive E-mail.
I deleted half of my volume of E-mail, buy that did not help.

Your wisdom and advice will be greatly appreciated.
Thank You,

 

[Shenan Stanley]

I am running Windows XP, SP3, MS Office Pro 2003, Outlook 2003.
I have Comcast High Speed Internet with McAfee Security System.
I cannot send or receive E-mail.
I deleted half of my volume of E-mail, buy that did not help.

Your wisdom and advice will be greatly appreciated.

Configure your email client (Outlook 2003) in accordance with the
instructions provided by your email service provider.

 

[nass]

I am running Windows XP, SP3, MS Office Pro 2003, Outlook 2003.
I have Comcast High Speed Internet with McAfee Security System.
I cannot send or receive E-mail.
I deleted half of my volume of E-mail, buy that did not help.

Your wisdom and advice will be greatly appreciated.
Thank You,

Hi Ray,
Well, I assume your ISP mail provider settings are correct and you entered
the right details been provided by them (Comcast).

Try first with the simple solution which is allowing Outlook or grant
Outlook access to the internet through either your Windows Firewall (that if
your Win F is your Firewall not a third-party firewall been used) or if
Mcafee suite contain or provide the firewall try to configure Mcafee
firewall to allow access to the internet!
Adding process exclusions in Access Protection Port Blocking rules
https://kc.mcafee.com/corporate/index?page=content&id=KB56502

If by giving Outlook or granting Outlook access to the internet didn't solve
the issue then proceed with the next steps and let us know your progress:

How to troubleshoot Outlook when you cannot send or receive e-mail
http://support.microsoft.com/kb/286040

On Outlook click Tools >> Options >> Mail Setup and make sure these settings
are correct:

Send/Receive:

[ ] Send immediately when connected

click [OK] and out, then test the account if it can receive and send. Does
it work?

If you still having problem, try this:

Tools >> Email Accounts >> (*) View or change existing e-mail accounts
click Next.

1- Select your account and click on [ Change..] Button.

2- On the Internet E-mail settings (POP3) make sure the setting given by
comcast are correct and renter your User name and password.
#########################################
incoming mail(pop3) should be filled in as
mail.comcast.net

outgoing mail(smtp) should be
smtp.comcast.net
#########################################
Check this box:
[√] Remember password.

[√] Log on using secure password Authentication ( you may uncheck this
option if you still having issue).

3- Click on More Settings button

On more settings window click on Outgoing Server and make sure the User name
and password is entered correctly

4- Click On Connection tab and check this Radio button:
(*) Connect using my local LAN network.

5- click on Advance tab and see these options are set correct:

Incoming Server (POP3): [ 465]
[√] This server requires a secure connection (SSL) ( you may need to check
this check box latter)

Outgoing Server (SMTP): [25]

[√] This server requi (SSL)


Click [OK] and try your Outlook inbox. Does it work.

If the above didn't help try to uncheck these Option by going through the
same steps again.

*- Under Step (2) uncheck this check box:
[ ] Log on using secure password Authentication.

*- Under Step (5) uncheck these check boxes:
Incoming Server (POP3): [ 465]

This will become [ 110]

[ ] This server requires a secure connection (SSL)

Outgoing Server (SMTP): [25]

This will stay as is [25]

[ ] This server requi (SSL)

Click [OK] and try the Outlook Inbox.

HTH
nass

 

[VanguardLH]

I am running Windows XP, SP3, MS Office Pro 2003, Outlook 2003.
I have Comcast High Speed Internet with McAfee Security System.
I cannot send or receive E-mail.
I deleted half of my volume of E-mail, buy that did not help.

Your wisdom and advice will be greatly appreciated.
Thank You,

"My car don't work". Mechanics love that explanation because they get paid
by the hour. Just how are unpaid volunteers here supposed to start
troubleshooting your vague "cannot send or receive" description?

How do /YOU/ know that e-mails do not send, or that there are new e-mails in
your mailbox but Outlook cannot receive them? Any error messages? No error
messages but recipients never get your e-mails? Did you check if there are
new e-mails in your mailbox (using the webmail interface to your account) so
there are actually some for Outlook to find? Has sending and receiving ever
worked? Is this an old setup that worked and then stopped working? Is this
a new setup and nothing ever worked? Back on Nov 25, you claimed to be
using Outlook EXPRESS; see:

http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/msg/b713e8fc226aa8e8

So this could be a new setup of Outlook 2003 and which has never worked.
The likely cause is that you didn't define an e-mail account in Outlook or
you defined it incorrectly (so use the web help pages at your unidentified
e-mail provider to get the settings).

Why won't your ISP (Comcast) help you with the problem? After all, you are
paying them for service and that service includes technical support. They
even have a chat form for help if you don't want to pinch a telephone
between ear and shoulder for an hour. You mention your ISP but you never
mentioned /WHO/ is your e-mail provider. "Cannot send or receive e-mail"
but from WHERE? From your ISP or from elsewhere? What is the type of the
e-mail account (POP/IMAP/HTTP/Exchange)?


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----------

By the way, do you have permission from the owner of vacant.lot to use that
domain as your e-mail address in your Usenet posts? I can't see who is the
true registrant for that domain since they are hiding behing a private
registration at CheapYellowPages.