outlook 2003 annoyances - unread mail

S

Scott McDonald

How in the heck can you keep outlook from hiding your unread mail? I'm deploying office 2003 department by department so I can solve issues as they arise and the most annoying one is that outlook 2003 for some stupid reason hides unread mail from the inbox. Sure you can get to it by the favorites unread mail folder or by changing the view to unread messages, but this is just pure stupidity (why in the heck did MS do that anyway? It makes ZERO sense).

Thanks (Sorry, just frustrated with all the annoying little "views" that MS threw into Outlook 2003, there was nothing wrong with the views before).
 
B

Brian Tillman

Scott McDonald said:
How in the heck can you keep outlook from hiding your unread mail?
I'm deploying office 2003 department by department so I can solve
issues as they arise and the most annoying one is that outlook 2003
for some stupid reason hides unread mail from the inbox.

Nonsense. Most people's unread messages appear in their Inbox just fine.
You have something set incorrectly. Mine shows up with bold subjects, which
is the default.
Sure you can
get to it by the favorites unread mail folder or by changing the view
to unread messages, but this is just pure stupidity (why in the heck
did MS do that anyway? It makes ZERO sense).

MS didn't do this. You did.
 
S

Scott McDonald

umm, it's an administrative install with a set MST file. Some users outlook
does this, some don't. I can't hold the users hands while they use outlook
so I don't know what they are messing with after the install.

The POINT of what I was asking was how to completely DISABLE this for ALL
users.
 
J

Jason McClellan

You can't 'disable' it, rearranging and filtering the messages is a feature.

Have you actually performed an installation and tried it out yourself, to
see what it is like before any dancing fingers get into it? If you can use
a fresh install yourself without problems, you might not have a problem.
There are way too many PEBKAC errors these days, and nobody will ever own
up.. people might be playing with the nifty new filtering options..

You can't hold their hands, and you shouldn't bail them out either. You need
to determine if you have an actual problem, or if people are screwing around
with things and then calling you when they can't figure out what they did.

Scott McDonald said:
umm, it's an administrative install with a set MST file. Some users outlook
does this, some don't. I can't hold the users hands while they use outlook
so I don't know what they are messing with after the install.

The POINT of what I was asking was how to completely DISABLE this for ALL
users.
 
S

Scott McDonald

I didn't realize it could be all together removed from the favorites folder.
By default it's on and makes on think they have unread email, they look at
their inbox and see nothing there and confuses them (and myself included
when I first saw it). That's why I wanted to kill it. Anyway, dead now.

--
SCOTT MCDONALD
Jason McClellan said:
You can't 'disable' it, rearranging and filtering the messages is a feature.

Have you actually performed an installation and tried it out yourself, to
see what it is like before any dancing fingers get into it? If you can use
a fresh install yourself without problems, you might not have a problem.
There are way too many PEBKAC errors these days, and nobody will ever own
up.. people might be playing with the nifty new filtering options..

You can't hold their hands, and you shouldn't bail them out either. You need
to determine if you have an actual problem, or if people are screwing around
with things and then calling you when they can't figure out what they did.
 
B

Ben M. Schorr, MVP-OneNote

umm, it's an administrative install with a set MST file. Some users
outlook does this, some don't. I can't hold the users hands while they
use outlook so I don't know what they are messing with after the install.

The POINT of what I was asking was how to completely DISABLE this for
ALL users.

You'd have to be able to lock down the views and, offhand, I don't know
of any way to do that. I guess you could remove the menu and toolbar options
for changing (and customizing) the view.
 

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