Outlook 2002

G

Guest

I just replaced my hard drive and when I try to open Outlook 2002 the
following happens, in this order:
"Unable to open your default e-mail folders. Could not open the item. Try
again"

I click ok and get:
"Would you like to open your default File System folder instead?"

I click "yes" and get:
Runtime Error
Program C:\Program Files\Microsoft Office\Office10\Outlook.exe

I click "okay" and it shuts down. Any tips??
The application has requested the Runtime to terminate it in an unusual way.
 
M

Milly Staples [MVP - Outlook]

Create a new mail profile and configure it to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chief V asked:

| I just replaced my hard drive and when I try to open Outlook 2002 the
| following happens, in this order:
| "Unable to open your default e-mail folders. Could not open the
| item. Try again"
|
| I click ok and get:
| "Would you like to open your default File System folder instead?"
|
| I click "yes" and get:
| Runtime Error
| Program C:\Program Files\Microsoft Office\Office10\Outlook.exe
|
| I click "okay" and it shuts down. Any tips??
| The application has requested the Runtime to terminate it in an
| unusual way.
 
G

Guest

Thanks, Milly. I just finished creating the new mail profile. I don't know
how to configure it to use the current .pst file, and after creating the
profile I got the same error messages as before except with the tilde in the
file path:
Program C:\Progra~1\Micros~2\Office10\Outlook.exe

Any other tips?
 
B

Brian Tillman

Chief V said:
Thanks, Milly. I just finished creating the new mail profile. I
don't know how to configure it to use the current .pst file,

Use the Data Files button in the Mail applet.
 

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