Outlook 2000: Problem importing a 2003 PST saved as 97 to 2000 for

[Guest]

I'm running Outlook 2000 with SP3 applied:


I'm having no luck importing an outlook PST, which I created as a new data
file in Outlook 2003. I created it as a 97-2000 compatible file.

when I go through the import process, it imports nothing at all... No error
message, just empty folders.

This happens when I import from the local machine OR the server.

Is it possible the file is corrupt? Is there a way of checking?

I've successfully imported the 2003 PST into another PC running Outlook 2003
- No problems there.. Just when trying to import the 97-2000 compatible file
in to Outlook 2000

 

[Milly Staples [MVP - Outlook]]

NEVER import a .pst file in Outlook - use File->Open to access the data and
then use drag and drop. Importing looses important items like recieved
dates, connections between contacts and activities, birthdays in the
calendar, custom forms, etc.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, blast9 asked:

| I'm running Outlook 2000 with SP3 applied:
|
|
| I'm having no luck importing an outlook PST, which I created as a new
| data file in Outlook 2003. I created it as a 97-2000 compatible file.
|
| when I go through the import process, it imports nothing at all... No
| error message, just empty folders.
|
| This happens when I import from the local machine OR the server.
|
| Is it possible the file is corrupt? Is there a way of checking?
|
| I've successfully imported the 2003 PST into another PC running
| Outlook 2003 - No problems there.. Just when trying to import the
| 97-2000 compatible file in to Outlook 2000

 

[Brian Tillman]

I'm having no luck importing an outlook PST, which I created as a new
data file in Outlook 2003. I created it as a 97-2000 compatible file.

Like Milly said. Moreover, I hope you didn't export to the PST you created.
How did you migrate the items in the Unicode (new format) PST to the ANSI
(old format) PST?

 

[Guest]

Thanks Brian and Milly...

Brian, I created a new Data File in Outlook 2003, and saved it to the server
rather than the local Outlook folder. I presume this is different to "EXPORT"?

Milly & Brian:

Can you describe "best practice" for Outlook, or point me to some useful
links?

Could you describe the correct way to connect to a PST: is it Tools >>>
Options >>> Mail setup >>> data files?

How about Backup... Is this different to Import/Export? Should I just copy
the PST from the Outlook folder to another location?

 

[Brian Tillman]

Brian, I created a new Data File in Outlook 2003, and saved it to the
server rather than the local Outlook folder. I presume this is
different to "EXPORT"?

Export means using File>Import and Export. It doesn't matter where the
resultant file goes.

Can you describe "best practice" for Outlook, or point me to some
useful links?

Best practice for what operation?

Could you describe the correct way to connect to a PST: is it Tools

File>Open>Outlook Data File

How about Backup... Is this different to Import/Export? Should I just
copy the PST from the Outlook folder to another location?

Backup means nothing more than making another copy of your PST for
safekeeping by some means, without actually specifying those means.
Exporting is not the best way because information can be lost in the export
process. Yes, just copy the PST to another location, making sure Outlook is
closed when you do. The tool PFBACKUP from Microsoft can help automate this
process to a degree.