importing pst files into outlook 2000

G

Guest

I see from past questions that importing outlook 2003 pst file into my
outlook 2000 is not the correct route. However, when I try to open the pst
file while in outlook 2000 as instructed, I get a message that reads
"Properties for this information service must be defined prior to use". What
should I do to satisfy this message so that I can download the file?
 
G

Gordon

Stephen said:
I see from past questions that importing outlook 2003 pst file into my
outlook 2000 is not the correct route. However, when I try to open the pst
file while in outlook 2000 as instructed, I get a message that reads
"Properties for this information service must be defined prior to use".
What
should I do to satisfy this message so that I can download the file?


Firstly you need to make sure that the pst file from outlook 2003 is NOT in
the new Unicode format - if it is then outlook 2000 will not read it anyway.
Secondly, you need to ensure that the file is in a location (such as your
HDD) where Outlook has read/write access to it, and that any Read-Only
attribute is turned off.

HTH
 
G

Guest

Thank you very much for the fast help. Obviously I'm new this Outlook file
transfer operation so I apologize for needing some basic information.
How do I verify the format of the pst file?
Once I have the pst file in the correct format, then I open OL2000, click on
"File" then "open personal folders file" and browse to find the file on the
hard drive. Right?
 
G

Gordon

Stephen said:
Thank you very much for the fast help. Obviously I'm new this Outlook file
transfer operation so I apologize for needing some basic information.
How do I verify the format of the pst file?

Ah. You have me there.
Once I have the pst file in the correct format, then I open OL2000, click
on
"File" then "open personal folders file" and browse to find the file on
the
hard drive. Right?

That's correct. If it's a new Unicode pst then all other things being equal,
Outlook 2000 won't open it.
 
P

Pat Willener

Gordon said:
Ah. You have me there.

You need to open the PST file with Outlook 2003 (or higher).
Right-click on the Personal Folders file, select Properties, and click
Advanced. If the Format says 'Personal Folders File', then it's 2003
format, otherwise it's 97-2002 format.
 

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