Outlook 2000 locks up

[Jane Frasier]

We are running Exchange Server 5.5 on Windows 2000 Server. Our staff uses
Outlook 2000 on mostly Windows XP computers. We have been having frequent
reports that sporadically while a person is typing a message and a new
message comes into the inbox that the computer locks up. Also messages are
not coming into the inbox as they are received. You might have to minimize
Outlook or go to a different window within Outlook and then back and then a
bunch of messages will appear. In a few cases the Outlook window has just
turned completely white and the user had to end the program with the Task
Manager.

Any one have any ideas?

Jane Frasier
Software Support Specialist

 

[Milly Staples [MVP - Outlook]]

OL2000: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;304849


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Jane Frasier asked:

| We are running Exchange Server 5.5 on Windows 2000 Server. Our staff
| uses Outlook 2000 on mostly Windows XP computers. We have been having
| frequent reports that sporadically while a person is typing a message
| and a new message comes into the inbox that the computer locks up.
| Also messages are not coming into the inbox as they are received. You
| might have to minimize Outlook or go to a different window within
| Outlook and then back and then a bunch of messages will appear. In a
| few cases the Outlook window has just turned completely white and the
| user had to end the program with the Task Manager.
|
| Any one have any ideas?
|
| Jane Frasier
| Software Support Specialist