Outbox

[Lori]

I have one message in my outbox that I am unable to delete or move. The email
is not even what I sent it has been converted to this message.(Window mail
encountered an unexpected problem while displaying this message.) As I'm told
since this is in my outbox, everything that I try to send or reply to go
directly to my outbox and the recieptent. When I go into the outbox the email
messages that I tried to send have been converted to the same messages listed
above.

Can someone please help?

Thank you,
Lori

 

[Guest]

I have one message in my outbox that I am unable to delete or move. The
email
is not even what I sent it has been converted to this message.(Window mail
encountered an unexpected problem while displaying this message.) As I'm
told
since this is in my outbox, everything that I try to send or reply to go
directly to my outbox and the recieptent. When I go into the outbox the
email
messages that I tried to send have been converted to the same messages
listed
above.

Can someone please help?

Thank you,
Lori

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

You may still have to delete the oldest message in the Outbox
after applying the fix, though.