open office documents

[Guest]

winxp sp2, office 2003 sp2.

when i log in as admin and use MS office, file\open opens 'my documents'
folder. but when a user logs in nothing happens when they choose file\open in
any office application.

i have reinstalled office and 'sfc /scannow' the windows install. all file
locations are correct in office (\\server\users\'username') and simply
opening 'my documents' in explorer is fine for users, permissions are all OK
in 'my documents'........so what is stopping office opening the folder? i
have also deleted the users profile and allowed it to be recreated.

 

[Robert Moir]

winxp sp2, office 2003 sp2.

when i log in as admin and use MS office, file\open opens 'my
documents' folder. but when a user logs in nothing happens when they
choose file\open in any office application.

i have reinstalled office and 'sfc /scannow' the windows install. all
file locations are correct in office (\\server\users\'username') and
simply opening 'my documents' in explorer is fine for users,
permissions are all OK in 'my documents'........so what is stopping
office opening the folder? i have also deleted the users profile and
allowed it to be recreated.

Can they open an Office App directly, then from the app open a document via
the file / open menu? (and if so, does this cure the issue?)

Any issues noted in the event log? Are the associations between these files
and the applications set correctly? Does it help if you re-create a file
association?

--
--
Rob Moir, Microsoft MVP
Blog Site - http://www.robertmoir.com
Virtual PC 2004 FAQ - http://www.robertmoir.co.uk/win/VirtualPC2004FAQ.html
I'm always surprised at "professionals" who STILL have to be asked "Have you
checked (event viewer / syslog)".

 

[Pennywise]

|>winxp sp2, office 2003 sp2.
|>
|>when i log in as admin and use MS office, file\open opens 'my documents'
|>folder. but when a user logs in nothing happens when they choose file\open in
|>any office application.
|>
|>i have reinstalled office and 'sfc /scannow' the windows install. all file
|>locations are correct in office (\\server\users\'username') and simply
|>opening 'my documents' in explorer is fine for users, permissions are all OK
|>in 'my documents'........so what is stopping office opening the folder? i
|>have also deleted the users profile and allowed it to be recreated.


Start | Run <type in> CMD /K ASSOC /? <enter>

See what the association is for the file (ie .DOC)