On opening Movie maker Crashes

[richfaun]

I'm using an XP Pro and have installed IE7 - and also have installed SP2
sometime ago. All other programs seem to be running okay.

Here are identifiable symptoms:

1) There is a file in the in the "collections" screen (MOV00053)
2) The "Movie Maker has encountered a problem etc. and will now close down"
3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm - however it
has a ? mark to the left of the words on top of the icom. As well, there are
a number of other files (i.e. mmc.chm and many others that seem to NOT have
anything to do with Movie Maker,)
4) I have read many posts but have not been able to find a fix thus far.
5) I have checked under properties and it shows I am running MM 2.1.4026.0

Help from anyone on this issue will be greatly appreciated


Richard

 

[John Inzer]

I'm using an XP Pro and have installed IE7 - and also have installed
SP2 sometime ago. All other programs seem to be running okay.

Here are identifiable symptoms:

1) There is a file in the in the "collections" screen (MOV00053)
2) The "Movie Maker has encountered a problem etc. and will now close
down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
- however it has a ? mark to the left of the words on top of the
icom. As well, there are a number of other files (i.e. mmc.chm and
many others that seem to NOT have anything to do with Movie Maker,)
4) I have read many posts but have not been able to find a fix thus
far. 5) I have checked under properties and it shows I am running MM
2.1.4026.0

Help from anyone on this issue will be greatly appreciated


Richard

================================
It's no fun to try and guess what a user has
done to correct an issue. I posted several
suggestions to your last message...which
ones did you try and what was the result?

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[richfaun]

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow codec "
via the map you laid out for me, so I conducted a search and it came up with
nothing, meaning it could not find the file anywhere on the computer.gave me.

As to the suggestion that I try to disable the ffdshow file via regsrv32.exe
I was unable to correctly administer that command via "RUN" using an
assorment of the directions you gave me. For example, when I tried to RUN
regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it came
up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the codecs
mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing the name
of InyerVideo temporarily but was not allowed to make that change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

 

[John Inzer]

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow
codec " via the map you laid out for me, so I conducted a search and
it came up with nothing, meaning it could not find the file anywhere
on the computer.gave me.

As to the suggestion that I try to disable the ffdshow file via
regsrv32.exe I was unable to correctly administer that command via
"RUN" using an assorment of the directions you gave me. For example,
when I tried to RUN regsvr32 either as just that, or as regsvr32.exe
or regsvr32.exe /u it came up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
codecs mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing
the name of InyerVideo temporarily but was not allowed to make that
change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got
to by going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

=========================================
Thanks for the info.

Sounds like we are getting nowhere fast.

Did you uninstall IE7?

As for the ffdshow command...you run it 'exactly'
as I posted it: (your best bet may be to copy / paste)


regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"


You may receive a dialog that states it could not be found.

===
Are you saying...Yes...you have the following folder???
"C:\Program Files\InterVideo"
And you cannot right click the InterVideo folder
and rename it to TempInterVideo?


Might be worth a try to force a reinstall of Movie Maker.

===
The following steps previously offered by
Carlos, MCSE are supposed to reinstall
MM2.1.

(you'll need your Windows XP Disk)

1. Go to C:\Windows\inf
2. Right click on Moviemk.inf and click on Install
3. When it asks for your Windows XP cd put
it in and browse to the I386 folder. Click OK
===

Another way to reinstall Movie Maker 2.1 is to
download and re-install Win XP SP2.

Download Windows XP SP2
http://tinyurl.com/6ubys

Generally, users install from the net but this
site allows you to download the complete
file to your hard drive before installing.

It's good for a network administrator because
you can burn it on a CD and install it on as
many computers as you need to.

And it's good for a single machine because
if you ever need to install it again...you'll have
it available without waiting for a download.

This is the best I can offer...good luck!

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[PapaJohn]

I see a question mark as part of the little icon for my moviemk.chm file
also, which works normally.... seems like it's symbolic of a help file, a
place to get questions answered.
--
website references are to www.papajohn.org

PapaJohn (MVP)

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow codec
"
via the map you laid out for me, so I conducted a search and it came up
with
nothing, meaning it could not find the file anywhere on the computer.gave
me.

As to the suggestion that I try to disable the ffdshow file via
regsrv32.exe
I was unable to correctly administer that command via "RUN" using an
assorment of the directions you gave me. For example, when I tried to RUN
regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
came
up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
codecs
mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing the
name
of InyerVideo temporarily but was not allowed to make that change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

================================
It's no fun to try and guess what a user has
done to correct an issue. I posted several
suggestions to your last message...which
ones did you try and what was the result?

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[PapaJohn]

I see a question mark as part of my moviemk.chm icon.... symbolic of a place
you go to for help, not meaning there's an issue about the file. It works
fine.

--
website references are to www.papajohn.org

PapaJohn (MVP)

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow codec
"
via the map you laid out for me, so I conducted a search and it came up
with
nothing, meaning it could not find the file anywhere on the computer.gave
me.

As to the suggestion that I try to disable the ffdshow file via
regsrv32.exe
I was unable to correctly administer that command via "RUN" using an
assorment of the directions you gave me. For example, when I tried to RUN
regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
came
up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
codecs
mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing the
name
of InyerVideo temporarily but was not allowed to make that change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

================================
It's no fun to try and guess what a user has
done to correct an issue. I posted several
suggestions to your last message...which
ones did you try and what was the result?

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[richfaun]

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow
codec " via the map you laid out for me, so I conducted a search and
it came up with nothing, meaning it could not find the file anywhere
on the computer.gave me.

As to the suggestion that I try to disable the ffdshow file via
regsrv32.exe I was unable to correctly administer that command via
"RUN" using an assorment of the directions you gave me. For example,
when I tried to RUN regsvr32 either as just that, or as regsvr32.exe
or regsvr32.exe /u it came up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
codecs mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing
the name of InyerVideo temporarily but was not allowed to make that
change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got
to by going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

=========================================
Thanks for the info.

Sounds like we are getting nowhere fast.

Did you uninstall IE7?

As for the ffdshow command...you run it 'exactly'
as I posted it: (your best bet may be to copy / paste)


regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"


You may receive a dialog that states it could not be found.

===
Are you saying...Yes...you have the following folder???
"C:\Program Files\InterVideo"
And you cannot right click the InterVideo folder
and rename it to TempInterVideo?


Might be worth a try to force a reinstall of Movie Maker.

===
The following steps previously offered by
Carlos, MCSE are supposed to reinstall
MM2.1.

(you'll need your Windows XP Disk)

1. Go to C:\Windows\inf
2. Right click on Moviemk.inf and click on Install
3. When it asks for your Windows XP cd put
it in and browse to the I386 folder. Click OK
===

Another way to reinstall Movie Maker 2.1 is to
download and re-install Win XP SP2.

Download Windows XP SP2
http://tinyurl.com/6ubys

Generally, users install from the net but this
site allows you to download the complete
file to your hard drive before installing.

It's good for a network administrator because
you can burn it on a CD and install it on as
many computers as you need to.

And it's good for a single machine because
if you ever need to install it again...you'll have
it available without waiting for a download.

This is the best I can offer...good luck!

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


Thank you John,

I have to travel today - but wanted to say TY - I'll get back to this
tomorrow.

 

[richfaun]

I see a question mark as part of my moviemk.chm icon.... symbolic of a place
you go to for help, not meaning there's an issue about the file. It works
fine.

--
website references are to www.papajohn.org

PapaJohn (MVP)

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow codec
"
via the map you laid out for me, so I conducted a search and it came up
with
nothing, meaning it could not find the file anywhere on the computer.gave
me.

As to the suggestion that I try to disable the ffdshow file via
regsrv32.exe
I was unable to correctly administer that command via "RUN" using an
assorment of the directions you gave me. For example, when I tried to RUN
regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
came
up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
codecs
mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing the
name
of InyerVideo temporarily but was not allowed to make that change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard

richfaun wrote:
I'm using an XP Pro and have installed IE7 - and also have installed
SP2 sometime ago. All other programs seem to be running okay.

Here are identifiable symptoms:

1) There is a file in the in the "collections" screen (MOV00053)
2) The "Movie Maker has encountered a problem etc. and will now close
down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
- however it has a ? mark to the left of the words on top of the
icom. As well, there are a number of other files (i.e. mmc.chm and
many others that seem to NOT have anything to do with Movie Maker,)
4) I have read many posts but have not been able to find a fix thus
far. 5) I have checked under properties and it shows I am running MM
2.1.4026.0

Help from anyone on this issue will be greatly appreciated


Richard
================================
It's no fun to try and guess what a user has
done to correct an issue. I posted several
suggestions to your last message...which
ones did you try and what was the result?

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

That was kind of you - TY for your assist.

I rally appreciated it.

Richard

 

[BG]

I had the same problem. It started after I installed IE7. It resolved after
I uninstalled IE7.

 

[richfaun]

BG - that was mighty kind of you. I'll try that and post back to you. If it
is correct - you will have made a big difference for the many people I am
sure have encountered the same problem.

Have a terrific day - wherever that is for you.

Richard

_________________________________