Limu said:
considering the prices I found on new egg I might as well tell them
to buy a new computer. I guess they should have bought this from
Best Buy in the first place, at least they would have given them a
disk. Your argument that they should look for it on the hard drive
doesnt fly for the average person who is not tech savy.
Please keep your responses in the thread/conversation which you started...
Below is what you have 'responded' to...
http://groups.google.com/group/micr...f/6265ca189ac66481?lnk=st&q=#6265ca189ac66481
Next time, they will (or hopefully will) know better what to look for.
- A good computer should come with a method to restore it back to it's "as
purchased' state. Preferably CD/DVDs and even better - actual installation
media for the products installed on the computer and not some
'restoration/recovery process'...
- Copies of those CD/DVDs and the product keys necessary for each one should
be copied and stored someplace completely separate from where the computer
normally is. The best is to have a complete copy of each CD/DVD and
number/key and store the originals someplace exceedingly safe.
- All receipts/manuals/etc that come with the computer should be treated in
the same manner.
As you were told in the original thread - yes - they can buy a new copy or
they can buy a new machine OR they can figure out the type of CD they need
and beg/borrow from a friend/neighbor/co-worker/family member. The truth is
that basic computers these days - especially if you get some refurbished one
or some sale - costs so little more in comparison to just getting a retail
copy of Windows XP Professional that just getting a whole new computer
(especially if it doubles the processor power, RAM and hard disk drive
space) is sometimes the wisest choice... Just take what you've learned here
and make sure that the details are not lost in the shuffle again.
Smart shoppers learn what they are getting and what they need before they
buy it. That has nothing to do with being tech savvy. ;-)
