office 97 reinstall problem on XP home

[bonzadog]

This weekend, while getting help from a tech about a multi-monitor
issue, I was advised to quick restore my OS. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately. I am
now spending the weekend trying to get things back in order.

I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.

Problems:
1. No matter how often I try, the Office 97 install disk (that I have
used before) will not run the SETUP.EXE. or the AUTORUN.
For now, with the *backed up* Office program slid back into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting curious error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. First of all, where in the heck is the Word Setup? Couldn't locate
it.
3. I tried to delete the backed up Office Prog file, in order to clean
reinstall the original program from the PC. No go.

I think I'm in deep here. Have been to MS help sites.
I'd sure like some feedback. Just refrain from calling me an idiot for
getting into this mess. I've already done that myself.

Thanks in advance

 

[Dave Patrick]

Try asking them here.

http://www.microsoft.com/communitie...52c-645b-4527-8850-1bac042c6bfe&lang=en&cr=US

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

| This weekend, while getting help from a tech about a multi-monitor
| issue, I was advised to quick restore my OS. I backed up all files,
| including program files.
| The quick restore did not help my original problem, unfortunately. I am
| now spending the weekend trying to get things back in order.
|
| I reloaded all the backup stuff, including prog files, back to PC.
| I now understand that loading prog files is a no-no; requires
| reinstall.
|
| Problems:
| 1. No matter how often I try, the Office 97 install disk (that I have
| used before) will not run the SETUP.EXE. or the AUTORUN.
| For now, with the *backed up* Office program slid back into the Prog
| Files Folder, I am able run the Office components Word, Excel, P-Point.
| However, I am getting curious error messages prior to the program
| opening. "The registry reports damaged or mssing files. Run Word Setup
| to correct"
| 2. First of all, where in the heck is the Word Setup? Couldn't locate
| it.
| 3. I tried to delete the backed up Office Prog file, in order to clean
| reinstall the original program from the PC. No go.
|
| I think I'm in deep here. Have been to MS help sites.
| I'd sure like some feedback. Just refrain from calling me an idiot for
| getting into this mess. I've already done that myself.
|
| Thanks in advance
|

 

[Guest]

This weekend, while getting help from a tech about a multi-monitor
issue, I was advised to quick restore my OS. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately. I am
now spending the weekend trying to get things back in order.

I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.

Problems:
1. No matter how often I try, the Office 97 install disk (that I have
used before) will not run the SETUP.EXE. or the AUTORUN.
For now, with the *backed up* Office program slid back into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting curious error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. First of all, where in the heck is the Word Setup? Couldn't locate
it.
3. I tried to delete the backed up Office Prog file, in order to clean
reinstall the original program from the PC. No go.

I think I'm in deep here. Have been to MS help sites.
I'd sure like some feedback. Just refrain from calling me an idiot for
getting into this mess. I've already done that myself.

Thanks in advance

 

[Talahasee]

This weekend, while getting help from a tech about a multi-monitor
issue, I was advised to quick restore my OS. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately. I am
now spending the weekend trying to get things back in order.

I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.

Problems:
1. No matter how often I try, the Office 97 install disk (that I have
used before) will not run the SETUP.EXE. or the AUTORUN.

missed this. (I'm reading UP, not down)

Sorry.

If it will not "install", then rerun the Office Install
option from the VERY beginning, and choose the
"reinstall/repair" option. When you arrive at the "fork" to
decide to "reinstall" or "uninstall", choose "uninstall."

Once it is safely Uninstalled, reboot, and Install.

For now, with the *backed up* Office program slid back into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting curious error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. First of all, where in the heck is the Word Setup? Couldn't locate
it.

This is Office 97's perhaps cryptic way of telling you that
the Office Install disk will "repair" the damaged reinstall.

No guarantees, but this message is requesting that you get
out your trusty old 97 disk (I use '97 and I LOVE it. I have
ALSO been asked to do this precise task perhaps a dozen
times myself.)


Get your 97 disk and your key, and do a "fresh" "Install".
When you get to the appropriate screen, you will be asked -4
-8 screens into an install, "Do you wish to delete the
Office 97 program, or do you wish to reinstall/repair?"

USING THE 97 DISK, [[ my RECOMMENDATION ]] is a Delete
Program / fresh install, unless you have a bunch of freshly
programmed macros.


I have tried both repairing and delete/reinstall. Both
seemed to work fine.



Be sure you are all backed up first!

3. I tried to delete the backed up Office Prog file, in order to clean
reinstall the original program from the PC. No go.

You can't delete the program, since it has files in MULTIPLE
folders, both under Microsoft Office 97 and under Windows.

You must "uninstall."

I think I'm in deep here.

Nope.

Office 97 is one of those CD-based / menu-based programs
that was done very thoughtfully.

It SHOULD get you out of the deep swamp you're in.


Good luck!


Tallahassee
Have been to MS help sites.