Office 2007 unable to configure outlook

[Guest]

I am running the trial version of Office 2007 standard. Everything works fine
until I attempt to send an e-mail using outlook (writing the e-mail is not a
problem).

Upon clicking the send button, 2007 tries to configure outlook to use word
as the editor but fails. An error box suggests that 2007 has not been
installed properly.

I have re-installed the trial version of 2007 but the problem remains.

Any suggestions please?

 

[Guest]

I am having the same problem only worse. I can't find Outlook in the Small
Business Office 2007 trial.

 

[Milly Staples [MVP - Outlook]]

Do you have a previous version of Word on this machine? Reason I ask is that Outlook 2007 does not have the ability to use Word as the editor - it already uses a special Word .dll.

If you uninstall the previous version, do you still get this message?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Monty asked:

| I am running the trial version of Office 2007 standard. Everything
| works fine until I attempt to send an e-mail using outlook (writing
| the e-mail is not a problem).
|
| Upon clicking the send button, 2007 tries to configure outlook to use
| word as the editor but fails. An error box suggests that 2007 has not
| been installed properly.
|
| I have re-installed the trial version of 2007 but the problem remains.
|
| Any suggestions please?

 

[Milly Staples [MVP - Outlook]]

You need to uninstall any prior version of Outlook, then run a custom installation of Office 2007 SBE and make Outlook available.
--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After furious head scratching, Paul asked:

| I am having the same problem only worse. I can't find Outlook in the
| Small Business Office 2007 trial.
|
| "Monty" wrote:
|
|| I am running the trial version of Office 2007 standard. Everything
|| works fine until I attempt to send an e-mail using outlook (writing
|| the e-mail is not a problem).
||
|| Upon clicking the send button, 2007 tries to configure outlook to
|| use word as the editor but fails. An error box suggests that 2007
|| has not been installed properly.
||
|| I have re-installed the trial version of 2007 but the problem
|| remains.
||
|| Any suggestions please?

 

[Guest]

Dear Milly,

The advice you gave resolved the problem. Thanks very much.