Office 2003 - Word "Runtime Error"

[Guest]

I have recently started getting the following message when I try to open Word
files recived by email:

"Runtime Error!

Program C:\Program Files\Microsoft Office\Office 11\Winword.EXE

This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

I have been able to open the same files later, or save and then open them.

Any ideas on this?

William

 

[Word Heretic]

G'day William Martin <[email protected]>,

If you are using Word as your editor in Outlook, don't. Also, I
generally prefer to save attachments to disk before opening.

Steve Hudson - Word Heretic

steve from wordheretic.com (Email replies require payment)
Without prejudice


William Martin reckoned:

 

[John McGhie [MVP - Word and Word Macintosh]]

That's the second report of this I have seen today. I think there's a virus
running around that's doing this. Run a deep virus scan.

I have recently started getting the following message when I try to open Word
files recived by email:

"Runtime Error!

Program C:\Program Files\Microsoft Office\Office 11\Winword.EXE

This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

I have been able to open the same files later, or save and then open them.

Any ideas on this?

William

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 

[Guest]

John, I've run a full scan (I do so daily) on Nortaon Antivirus but nothing
came up. Any more ideas?

Regards

William

That's the second report of this I have seen today. I think there's a virus
running around that's doing this. Run a deep virus scan.

I have recently started getting the following message when I try to open Word
files recived by email:

"Runtime Error!

Program C:\Program Files\Microsoft Office\Office 11\Winword.EXE

This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

I have been able to open the same files later, or save and then open them.

Any ideas on this?

William

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 

[Guest]

Steve,

Thanks, but I don't use Outlook at all if I can avoid it. My email is
through Hotmail and I notice that this problem only started in the past 3
weeks. Apologies for the delayed reply - been skiing (Aussie instructor!).