office 2003 + 2007 compatibility pack "cannot open docx files"

P

Power Point

HI Everyone, I need some help that's driving me nuts!

I have a laptop w\win xp sp2 - office 2003 sp3 + office 2007 compatibility
pack

I receive an email with an .docx attachments. You click on the attachment to
open and get this error

"C:\documents and Settings\XXXX\desktop\testword.docx" This action is only
valid for products that are currently installed.

NOW I have all the components in place. I even uninstalled office 2003 &
Compatibility pack, remove all entries from the registry that reference
office (11.0 & 12.0) I renamed the mapi32.dll & msmapi32.dll.

SAME Error! What I did find was - It's the file type association! Do any of
you know of a away to refresh the office file types? I checked the settings
and if i play w\the settings i can make the files open but it's buggy! when i
uninstalled office all file types go away but they are in the registry
somewhere…because when I added the &new it came back……..

Any help appreciated!!!!
 
B

Brian Tillman [MVP-Outlook]

HI Everyone, I need some help that's driving me nuts!

I have a laptop w\win xp sp2 - office 2003 sp3 + office 2007 compatibility
pack

I receive an email with an .docx attachments. You click on the attachment to
open and get this error

"C:\documents and Settings\XXXX\desktop\testword.docx" This action is only
valid for products that are currently installed.

This doesn't really have anything to do with Outlook. Ask about file type
associations in a newsgroup for your version of Windows.
 
P

Power Point

It's office - because i cannot open any attached office 2007 file using
office 2003 + 2007 compatibility pack! Tought this forum could have shed some
light.....with all the office users.

Thanks for you effort!
 
B

Brian Tillman [MVP-Outlook]

It's office - because i cannot open any attached office 2007 file using
office 2003 + 2007 compatibility pack! Tought this forum could have shed
some
light.....with all the office users.

While the documents may happen to be Office documents, file association is a
Windows issue. It is definitely not an Outlook issue because Outlook just
uses what Windows tells it to use.
 

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