Microsoft instructions say:\n\n"To open Microsoft Office Word 2007 .docx or .docm files with Microsoft\nOffice Word 2003, Word 2002, or Word 2000, you need to install the Microsoft\nOffice Compatibility Pack for 2007 Office Word, Excel and PowerPoint File\nFormats and any necessary Office updates. By using the Compatibility Pack for\nthe 2007 Office system, you can open, edit some items, and save Office Word\n2007 documents in previous versions of Word."\n\n"With the Compatibility Pack, you can use some previous versions of Word to\nopen Office Word 2007 documents that were saved in .docx and .docm formats.\nYou cannot open Office Word 2007 template files that were saved in .dotx or\n..dotm format."\n\nThis is from:\n\n[URL]http://office.microsoft.com/en-us/word/HA100444731033.aspx[/URL]\n\nI have Word 2002 and XP-Pro. All the MS instructions were followed, but\nthis is not working.\n\nOn proceeding to open a .docx file, the Microsoft error message says:\n\n"This is a pre-release version of the Compatibility Pack and can open\npre-release Office 2007 files only. Do you want to check for a newer version\nof the Compatibility pack?\n\nOn selecting "OK" I am sent to this web page:\n\n[URL]http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en[/URL]\n\nAfter downloading this and following all the Microsoft instructions, I\nproceed to open the .docx file again. This returned the same error message.\n\n"This is a pre-release version of the Compatibility Pack and can open\npre-release Office 2007 files only. Do you want to check for a newer version\nof the Compatibility pack?"\n\nIt seems incorrect error messages and bugs have made us work for hours with\nno result. I just want this to work like it says in the first 2 paragraphs\nabove. I'm seeing reports that others have had hours of difficulty with\n..docx files.