Opening .docx attachments directly from Outlook 2007

D

dennis

I can not click on an attachemnt and open a .docx file. I am using office
2007 and i am still forced to save the file and open direclty in word. how
can just click the file and open it
 
J

jrdepriest

I have the same problem. This is not an issue that is fixed by Level1Remove.

These are the steps I follow and the errors I receive.

1) Open an email with an attachment that is a Word 2007 document saved in
..docx format.
2) Single-click on attachment.
3) Try to "Preview file"
4) Fail with
This file cannot be previewed because of an error with the following
previewer:
Microsoft Office Word previewer
To open this file in its own program, double-click it.
5) Double-click on attachment
6) Given option to 'Open', 'Save', or 'Cancel'
7) I choose 'Open'
8) Word 2007 opens and tries to open the attachment
9) Fail with
Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
({truncated path to document})
10) Ignore error and click 'OK'
11) Go back to Outlook 2007
12) Right-click on Word 2007 attachment
13) 'Save as...' anywhere you wish
14) Double-click newly saved Word 2007 document
15) Word 2007 takes focus and tries to open the attachment
16) Fail with
Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
({truncated path to document})
17) Ignore error and click 'OK'
18) Use fancyofficebutton => 'Open' to browse to the file location
19) Fail with
Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
({truncated path to document})

The file permissions are fine as they are being inherited.
There is plently of hard disk free space and plenty of RAM.
I have also tried renaming the file. I can rename it, but I still can't
open it.
The person who sent it is running the same version of Office (Microsoft
Office Word 2007 (12.0.6212.1000) SP1 MSO (12.0.6213.1000)) I have and it
opens on his system just fine.
However, if I take the attachment he sent me, attach it to a new message and
send it back, he cannot open the attachment I sent him with the same problems
I have.

Any hotfixes for that?

-Jason
 

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