OE Freezes

[Jerry and Carol Schull]

Using OE6.0 with WinXP. Also using CA Antispam which worked great for
awhile. Now whenever I click on Approve an e-mail etc OE freezes. I have to
restart computer to get it to work again. When I click to shut down I always
get a closing of not responding site called DirectDBNotifyWNDProc. Any
ideas?????
Jerry in Vegas

 

[Claymore]

Using OE6.0 with WinXP. Also using CA Antispam which worked great for
awhile. Now whenever I click on Approve an e-mail etc OE freezes. I have to
restart computer to get it to work again. When I click to shut down I always
get a closing of not responding site called DirectDBNotifyWNDProc. Any
ideas?????
Jerry in Vegas

Hello Jerry,

Have you tried CA's online support here:

http://crm.my-etrust.com/default.asp?appType=BubbleUp&GUID=F10F5D3FD28F47B8888A59F00ABF1206

 

[Jerry and Carol Schull]

Yes, with no help so far..

Hello Jerry,

Have you tried CA's online support here:

http://crm.my-etrust.com/default.asp?appType=BubbleUp&GUID=F10F5D3FD28F47B8888A59F00ABF1206

 

[Frank Saunders, MS-MVP OE/WM]

Using OE6.0 with WinXP. Also using CA Antispam which worked great for
awhile. Now whenever I click on Approve an e-mail etc OE freezes. I have
to restart computer to get it to work again. When I click to shut down I
always get a closing of not responding site called DirectDBNotifyWNDProc.
Any ideas?????
Jerry in Vegas

Turn off email scanning in your anti-virus. It provides no protection not
already provided by the regular resident protection. No matter which
anti-virus you are using, email scanning interferess with communication
between the mail client (OE in this case) and the mail server.