O. T. Malwarebytes issue:

[magineer02]

Hello Paul,

I tried to install malwarebytes again on the 8200
and this is what it gave me:

Program_Error_Missing_File (2,0, mbamcore.dll)
The system cannot find the specified file.

Run-time error '53';
file not found: mbamcore

Thoughts/suggestions?
Robert

 

[jim]

Hello Paul,

I tried to install malwarebytes again on the 8200
and this is what it gave me:

Program_Error_Missing_File (2,0, mbamcore.dll)
The system cannot find the specified file.

Run-time error '53';
file not found: mbamcore

Thoughts/suggestions?
Robert

I use Agent Ransack to find everything that programs install . Use AR to
delete all that the program installs , then reinstall the program .

 

[Buffalo]

wrote in message

Hello Paul,

I tried to install malwarebytes again on the 8200
and this is what it gave me:

Program_Error_Missing_File (2,0, mbamcore.dll)
The system cannot find the specified file.

Run-time error '53';
file not found: mbamcore

Thoughts/suggestions?
Robert

Are you shutting off your anti-virus before installing MBAM?
Have you tried Googling for that error message?
Have you tried using the free SAS I previously mentioned?
If, for some reason, SAS asks for money to remove anything it finds, you
have a imitation copy.
The free SAS and the free MBAM will never ask you for anything extra to
remove what they find.

 

[magineer02]

I installed SuperAntiSpyware and ran a full system scan.

It found infected files in;

Great Arcade Hits - browser extension
Sever Weather Alerts - application on computer

(I thought I had uninstalled both of these).

Memory - 0
Registry - 0
File items - 447 (Adware tracking cookie)

I then quarantined the (447) items and deleted them.

I tried running this on the 8200 but it failed installing twice
and gave me this:

Error creating shortcuts, aborting installation.

Thoughts/suggestions?
Robert

 

[magineer02]

I disconnected it under settings which is the same thing I
did with the 8500. If there's another way I don't know of it.
Maybe I should just try uninstalling it?


Robert

 

[Buffalo]

"Ken Blake, MVP" wrote in message

You should never have more than one anti-virus program running, but
anti-spyware programs are mostly a different story.

Regarding SAS and Spyware Blaster, first of all Spyware Blaster
doesn't run in the background the way other programs do. What it does
(quoted from their web site) is

"Multi-Angle Protection
Prevent the installation of ActiveX-based spyware and other
potentially unwanted programs.
Block spying / tracking via cookies.
Restrict the actions of potentially unwanted or dangerous web sites."


SAS is OK, but not as good as MalwareBytes AntiMalware. If it were me,
I would drop SAS and use Spyware Blaster and MalwareBytes AntiMalware.

Ken,
If one had to choose between SAS and MBAM, you 'may' be correct.
Since the OP is having some difficulty installing MBAM, I suggested trying
the free SAS.
But, since both have free versions and they have different data bases and
engines, one will find some that the other will not.
Since both free versions are 'on-demand' only, you can have both and run
them one at a time.
Another good free program, IMHO, is WinPatrol ( I liked it enough that I
bought the Pro version).

 

[Ken Blake, MVP]

"Ken Blake, MVP" wrote in message


Ken,
If one had to choose between SAS and MBAM, you 'may' be correct.
Since the OP is having some difficulty installing MBAM, I suggested trying
the free SAS.
But, since both have free versions and they have different data bases and
engines, one will find some that the other will not.
Since both free versions are 'on-demand' only, you can have both and run
them one at a time.
Another good free program, IMHO, is WinPatrol ( I liked it enough that I
bought the Pro version).

No argument from me on any of that. I also run WinPatrol Pro here.

 

[Paul]

Hello Paul,

I tried to install malwarebytes again on the 8200
and this is what it gave me:

Program_Error_Missing_File (2,0, mbamcore.dll)
The system cannot find the specified file.

Run-time error '53';
file not found: mbamcore

Thoughts/suggestions?
Robert

The only reference I can find to your problem
at the moment, is a false positive by AVG in December 2010.

https://forums.malwarebytes.org/index.php?showtopic=71073&page=3

Their suggested fix at the time, was to make an exception
in the AVG tool. There is a setting there somewhere,
to have AVG exclude a particular path from being
real-time scanned.

You can either disable your antivirus program temporarily,
while you try to get MBAM running. Or, add the C:\Programs Files\Malwarebytes...
type path to your exclusions paths in the antivirus tool.

That's the problem with finding answers with search tools,
is they place no priority on recent results. Like if
other people were experiencing error 53 in Jan.2014,
the search engine would instead try to show me results
from 1993 instead :-(

Paul

 

[Paul]

I installed SuperAntiSpyware and ran a full system scan.

It found infected files in;

Great Arcade Hits - browser extension
Sever Weather Alerts - application on computer

(I thought I had uninstalled both of these).

Memory - 0
Registry - 0
File items - 447 (Adware tracking cookie)

I then quarantined the (447) items and deleted them.

I tried running this on the 8200 but it failed installing twice
and gave me this:

Error creating shortcuts, aborting installation.

Thoughts/suggestions?
Robert

Have you managed to make a Kaspersky Rescue CD yet ?
Or, attempt to prepare a USB key version of the
Rescue CD ?

Paul

 

[magineer02]

Hello Paul,

I tried to create the Kaspersky Rescue disk;
I downloaded and saved the files but when I
selected run and the Kaspersky USB Rescue
Disk Maker window it gave me this:

What am I doing wrong?


I ran SuperAntiSpyware again and again it came up with

Applications:

Severe Weather Alerts

Browser Extensions

Great Arcade Hits

Memory Items 0
Registry items 0
File Items 18

Adware.Tracking Cookie 18 items

I quarantined and deleted them

Thoughts/suggestions?
Robert

 

[magineer02]

Hello Paul,

I tried again to create a Kaspersky
Rescue Disk

and this time it said I was successful.
Although afterwards it gave that same
message of being unsuccessful?

At any rate, I decided to give it a try but
when I tried using F12 to change the Bios
it didn't work and neither did F8 or F2.

Do I need to go into Safe Mode with Networking
to do this?

Thoughts/suggestions?
Robert

 

[magineer02]

Hi Paul,

I just realized I can't go into Safe Mode either
because F12 and F8 don't work. What am I going to
do to resolve this?

Thoughts/suggestions?
Robert

 

[Paul]

Hello Paul,

I tried again to create a Kaspersky
Rescue Disk

and this time it said I was successful.
Although afterwards it gave that same
message of being unsuccessful?

At any rate, I decided to give it a try but
when I tried using F12 to change the Bios
it didn't work and neither did F8 or F2.

Do I need to go into Safe Mode with Networking
to do this?

Thoughts/suggestions?
Robert

If you reboot the computer, and start pressing
F12 after it resets, you should be seeing
a popup boot menu like this.

http://www.techmonsters.com/DellTra...n_2010/Inspiron/1564/1564/images/F12_Menu.jpg

This is just your rescueusb picture above again. When
you see the progress bar, that's generally a good sign.
The only way it could fail at this point, is if
there was already some content on the USB key,
and there wasn't sufficient room to store the files.

http://i61.tinypic.com/2d9csop.gif

These are the major files I see on my USB key.
On the USB key, check the rescue folder, and see
if the big files are present in there.

Volume in drive D is KAV10
Volume Serial Number is 3007-98FF

Directory of D:\

12/04/2013 12:26 PM 0 liveusb
06/22/2010 01:39 PM 237 syslinux.cfg
12/04/2013 12:28 PM 15,218 ldlinux.sys
12/04/2013 12:26 PM <DIR> rescue

Directory of D:\rescue

12/04/2013 12:26 PM <DIR> .
12/04/2013 12:26 PM <DIR> ..
12/04/2013 12:26 PM <DIR> help
10/16/2009 04:43 PM 237,849 grub.exe
12/04/2013 12:26 PM 27,123,712 rescueusb.iso
12/04/2013 12:21 PM 392,538,112 rescue.iso

I didn't bother to include the contents of the help
directory, which would only make the listing longer.

*******

This is the Kaspersky manual. About the only thing
you're going to get from this, is that the tool
seems complicated. It's not really that bad.
It'll prompt for an update, the first time you
run it. Switch over the control panel to the
update tab, and you can run the update from
there, if it doesn't start on its own.

http://media.kaspersky.com/downloads/consumer/kasp10.0_rescuedisk_en.pdf

When it asks questions about your OS, it's doing that
if it sees more than one OS partition. Kaspersky tries
to read the drive letters out of the registry on the
OS partition, and that's why it is interested. It also
creates a folder on the OS partition, to store files
for later.

I think the pictures on this page, are slightly more
help than the manual.

http://support.kaspersky.com/8092

If you cannot figure out what drive letters to
scan on your hard drive, just click all of them.
That's easier than me explaining how to use
the Terminal, which is available in a menu at
the bottom. In the past, the Kaspersky rescue CD,
didn't do a job of listing the drive letters properly,
and you had to do some "Linux stuff" to figure out
where your C: was. The CD is a bit better than that
now. But only if you tell it what OS you're using, when
prompted. When I scan a computer here, I usually have
multiple OSes that it can see. And so it asks me which
one it should use for reference purposes. That would be
my WinXP.

Paul

 

[Paul]

Hi Paul,

I just realized I can't go into Safe Mode either
because F12 and F8 don't work. What am I going to
do to resolve this?

Thoughts/suggestions?
Robert

OK.

1) Does the computer require you to
hold down the "Fn" key, then press "F12" ?
Some keyboards, you just press F12, others
you use Fn-F12.

2) Is the keyboard USB ? Check for a PS/2 connector
on the back of the computer. Sometimes, the issue
is the BIOS can't "see" the USB keyboard. Using
a PS/2 keyboard (you can even have two keyboards
connected at the same time if you want), you can
enter the BIOS using the PS/2 keyboard, go to the
USB section of the BIOS menu, and attempt to turn
legacy USB support back on. Perhaps it's something like that.
If you don't have PS/2, I have no other option to offer
to attempt to fix it. A computer with only USB, should
automatically be looking for a USB keyboard at boot time.

I think your problem is (1), not (2).

HTH,
Paul

 

[Buffalo]

wrote in message

Hello Paul,

I tried to create the Kaspersky Rescue disk;
I downloaded and saved the files but when I
selected run and the Kaspersky USB Rescue
Disk Maker window it gave me this:

What am I doing wrong?


I ran SuperAntiSpyware again and again it came up with

Applications:

Severe Weather Alerts

Browser Extensions

Great Arcade Hits

Memory Items 0
Registry items 0
File Items 18

Adware.Tracking Cookie 18 items

I quarantined and deleted them

Thoughts/suggestions?
Robert

Usually tracking cookies are not a problem.
Did you run SAS in Complete Scan mode? Update the defs and then run in
Complete Scan mode and:
Choose all drives that pertain, you can use Scan Boost but be sure to use
Archieve Scanning (and check Scan inside of Zip Archieves), don't check
Modified Files and check Unwanted Program Pre-Scan.

 

[magineer02]

Hello Paul,

I've restarted and re-booted and pressed F12 each time from start-up
and it doesn't respond. It simply logs on and ignores the F12 keystrokes.

I deleted all content from the USB key beforehand. Perhaps I need to
just buy a new one? However that isn't the issue. The issue is that the
computer is not responding to F12 or F8. I will keep trying however.

As for scanning drives I only have the C: drive.


Here's the situation with my computers; AdwCleaner shows both
computers clean.

I have a Dell Dimension 8200(Seagate Barracuda 7200 HD 160Gb)
with XP, SP3, with Spywareblaster, Avast, and Windows
firewall

At present, quick lauch toolbar keeps disappearing, I am unable to
install malwarebytes or SUPERAntiSpyware. When I tried to install
SUPERAntiSpyware again it gave me this:

Install Error
Error Creating shortcuts, aborting installation

I then ran another JRT scan which came up clean.

I check my USB Key and this is what it has:

Rescue folder file folder
liveusb file
syslinux.cfg CFG file

I opened the Rescue folder and this is what it has:

Help folder file folder
grub application
rescue disk image file
rescueusb disk image file

but I am able to go into the Bios. The Kaspersky Rescue disk didn't
work on the 8200 but a CD/DVD disk would.

I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SUPERAntiSpyware, Malwarebytes, Avast, and
Windows firewall.

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

At present, I am unable to enter into the BIOS via F12 nor does F8
function.


Thoughts/suggestions?
Robert

 

[magineer02]

Just so I understand clearly, are you saying
to hold down the letter 'F' while pressing F12?

I have a Microsoft 4000 V 1.0 ergonomic keyboard
if that helps. I always remember just pressing F12


Robert

 

[magineer02]

Yes, I ran SAS in full scan mode.


Robert

 

[Paul]

Just so I understand clearly, are you saying
to hold down the letter 'F' while pressing F12?

I have a Microsoft 4000 V 1.0 ergonomic keyboard
if that helps. I always remember just pressing F12


Robert

The only suspicious looking key on your keyboard, is that
Function Lock up in the upper-right-hand corner. Does
the behavior vary, if Function Lock is engaged or dis-engaged ?

http://i58.tinypic.com/aqo03.jpg

Keys with a locking function, usually have an accompanying LED
which lights, to show they're on or off.

I don't see an Fn key. On a laptop, Fn might be blue
in color, and is considered a modifier key. It's purpose,
is to help with a "compressed" keyboard, where the function
keys share with another row of characters. Holding the Fn
down, then selects the alternate (blue colored) letter
definitions. That's the basic idea of an Fn. It's like
Shift, only for selecting an alternate character definition
printed on the key.

Function Lock is similar in some way - play with it, and
tell me how it works...

Paul

 

[Paul]

Hello Paul,

I've restarted and re-booted and pressed F12 each time from start-up
and it doesn't respond. It simply logs on and ignores the F12 keystrokes.

I deleted all content from the USB key beforehand. Perhaps I need to
just buy a new one? However that isn't the issue. The issue is that the
computer is not responding to F12 or F8. I will keep trying however.

As for scanning drives I only have the C: drive.


Here's the situation with my computers; AdwCleaner shows both
computers clean.

I have a Dell Dimension 8200(Seagate Barracuda 7200 HD 160Gb)
with XP, SP3, with Spywareblaster, Avast, and Windows
firewall

At present, quick lauch toolbar keeps disappearing, I am unable to
install malwarebytes or SUPERAntiSpyware. When I tried to install
SUPERAntiSpyware again it gave me this:

Install Error
Error Creating shortcuts, aborting installation

I then ran another JRT scan which came up clean.

I check my USB Key and this is what it has:

Rescue folder file folder
liveusb file
syslinux.cfg CFG file

I opened the Rescue folder and this is what it has:

Help folder file folder
grub application
rescue disk image file
rescueusb disk image file

but I am able to go into the Bios. The Kaspersky Rescue disk didn't
work on the 8200 but a CD/DVD disk would.

I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, SUPERAntiSpyware, Malwarebytes, Avast, and
Windows firewall.

(1) TB HD
Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz
Ram 12.0 GB
System type : 64-bit operating system

At present, I am unable to enter into the BIOS via F12 nor does F8
function.


Thoughts/suggestions?
Robert

For now, check for a Function Lock key in the upper right corner
of the keyboard. Try with Function Lock on or off, and see if
things change.

Paul