NtiEnc.sys causes USB problms

[Jake]

I have this file in my Windows\System32\driver folder that is causing a
conflict with a USB device I need to install and I can't seem to rid my
System of this PITA. I have contacted NTI tech support but they don't seem
to know what to do about it. The USB device is a DeLorme PN-40 GPS which
when Windows tries to install it fails with a report "this device cannot
start (code 10)". The driver details shows USBSTOR.SYS which is what is
needed but it also shows this file NtiEnc.sys. This file is left over from
NTI Ninja application that is no longer on my System.

Does anyone know of a method that would eliminate this file? I have tried
Google but nothing shows. There are some Spammers trying to sell some
applications and offer System scans but I am very apprehensive about this
type of fix.

I don't see anything in Regedit and have tried moving the file in safe mode
but when it is gone from the drivers folder all my USB device are
inoperable.

Thanks to anyone that has some ideas.

Jake

 

[Paul]

I have this file in my Windows\System32\driver folder that is causing a
conflict with a USB device I need to install and I can't seem to rid my
System of this PITA. I have contacted NTI tech support but they don't seem
to know what to do about it. The USB device is a DeLorme PN-40 GPS which
when Windows tries to install it fails with a report "this device cannot
start (code 10)". The driver details shows USBSTOR.SYS which is what is
needed but it also shows this file NtiEnc.sys. This file is left over from
NTI Ninja application that is no longer on my System.

Does anyone know of a method that would eliminate this file? I have tried
Google but nothing shows. There are some Spammers trying to sell some
applications and offer System scans but I am very apprehensive about this
type of fix.

I don't see anything in Regedit and have tried moving the file in safe mode
but when it is gone from the drivers folder all my USB device are
inoperable.

Thanks to anyone that has some ideas.

Jake

I see a forum here for NTI. In this post, it is too bad the company
representative provided a recipe via email, rather than posting
into his forum instead. If you browse over the ntius.com site,
you can see various contact options to reach them.

http://forums.ntius.com/topic.asp?TOPIC_ID=580

http://www.ntius.com/en/us/support/contact_tech.asp

Paul

 

[Jake]

I see a forum here for NTI. In this post, it is too bad the company
representative provided a recipe via email, rather than posting
into his forum instead. If you browse over the ntius.com site,
you can see various contact options to reach them.

http://forums.ntius.com/topic.asp?TOPIC_ID=580

http://www.ntius.com/en/us/support/contact_tech.asp

Paul

I have been in contact with tech support but so far they have been unable
to give me any help on what to do. I also saw that post that is a bit old.
There don't seem to be very many posts in that section of the forum. Maybe
they remove the ones that can't be resolved. I have not seen much regarding
my problem anywhere. I just tried an application that looked good but I am
unable to get it to remove the driver(if that is what it really is).

http://www.nirsoft.net/utils/usb_devices_view.html

This looks like a real nice free application and shows the installation
that I had but the removal feature doesn't do the trick.

 

[Paul]

I have been in contact with tech support but so far they have been unable
to give me any help on what to do. I also saw that post that is a bit old.
There don't seem to be very many posts in that section of the forum. Maybe
they remove the ones that can't be resolved. I have not seen much regarding
my problem anywhere. I just tried an application that looked good but I am
unable to get it to remove the driver(if that is what it really is).

http://www.nirsoft.net/utils/usb_devices_view.html

This looks like a real nice free application and shows the installation
that I had but the removal feature doesn't do the trick.

It could be, that NtiEnc.sys is a filter driver (whatever that means).

http://en.wikipedia.org/wiki/Filter_driver

I set up a Win2K SP4 virtual machine (using Microsoft Virtual PC), used
Sysinternals Process Monitor, and I can see this during the install.
These are registry keys being added. I don't have another WinXP to
throw in there, and WinXP is the host OS for Virtual PC. I observed
the installer running, and could see it messing around with lots of
(virtual) stuff.

HKLM\System\CurrentControlSet\Services\NtiEnc
(Default) REG_SZ (value not set)
DisplayName REG_SZ NtiEnc
ErrorControl REG_DWORD 0x00000001
ImagePath REG_EXPAND_SZ System32\Drivers\NtiEnc.sys
Start REG_DWORD 0x00000003
Type REG_DWORD 0x00000001

After a reboot and a sniff around with regedit, I can see

HKLM\SYSTEM\ControlSet001\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
LowerFilters REG_MULTI_SZ NtiEnc

So it would seem to be a lowerfilter entry of some sort.

One of the elements in the "cdgone.reg" fix, which is used
to bring back a CD that doesn't work right, is this line

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

"UpperFilters"=-
"LowerFilters"=-

And what that does, is remove the LowerFilters and UpperFilters
entry for that particular GUID.

Maybe someone else who knows more about this, can make a plan of
action from some of that info.

The trace I collected is rather large, and there are probably other
plums in there to be picked out. But that is the first stuff
I started looking for.

Version tested - NTI Ninja (ntius.com) 2.5.5.6

Find out how to backup the registry, before making
major changes.

Paul

 

[Jake]

I have been in contact with tech support but so far they have been
unable to give me any help on what to do. I also saw that post that
is a bit old. There don't seem to be very many posts in that section
of the forum. Maybe they remove the ones that can't be resolved. I
have not seen much regarding my problem anywhere. I just tried an
application that looked good but I am unable to get it to remove the
driver(if that is what it really is).
http://www.nirsoft.net/utils/usb_devices_view.html

This looks like a real nice free application and shows the
installation that I had but the removal feature doesn't do the trick.

It could be, that NtiEnc.sys is a filter driver (whatever that means).

http://en.wikipedia.org/wiki/Filter_driver

I set up a Win2K SP4 virtual machine (using Microsoft Virtual PC),
used Sysinternals Process Monitor, and I can see this during the
install. These are registry keys being added. I don't have another
WinXP to throw in there, and WinXP is the host OS for Virtual PC. I
observed the installer running, and could see it messing around with
lots of (virtual) stuff.

HKLM\System\CurrentControlSet\Services\NtiEnc
(Default) REG_SZ (value not set)
DisplayName REG_SZ NtiEnc
ErrorControl REG_DWORD 0x00000001
ImagePath REG_EXPAND_SZ System32\Drivers\NtiEnc.sys
Start REG_DWORD 0x00000003
Type REG_DWORD 0x00000001

After a reboot and a sniff around with regedit, I can see

HKLM\SYSTEM\ControlSet001\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
LowerFilters REG_MULTI_SZ NtiEnc

So it would seem to be a lowerfilter entry of some sort.

One of the elements in the "cdgone.reg" fix, which is used
to bring back a CD that doesn't work right, is this line

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

"UpperFilters"=-
"LowerFilters"=-

And what that does, is remove the LowerFilters and UpperFilters
entry for that particular GUID.

Maybe someone else who knows more about this, can make a plan of
action from some of that info.

The trace I collected is rather large, and there are probably other
plums in there to be picked out. But that is the first stuff
I started looking for.

Version tested - NTI Ninja (ntius.com) 2.5.5.6

Find out how to backup the registry, before making
major changes.

Paul

Thanks Paul.

My plan was to try installing the application properly hoping I can see
it in the Add/Remove feature and using it to remove it. It had been causing
the same USB conflict on two other systems that are now working fine after
uninstalling it. The third System had that application installed to the D:
partition and no entry in the Add/Remove feature. I manually removed the
folder thinking I was safe as there were no Registry entries and here I am.
Unfortunately I no longer have that program to install. I will have to ask
tech support if I can download it from their site if they can make it
available.

 

[Paul]

Paul wrote:
Jake wrote:
I have this file in my Windows\System32\driver folder that is
causing a conflict with a USB device I need to install and I can't
seem to rid my System of this PITA. I have contacted NTI tech
support but they don't seem to know what to do about it. The USB
device is a DeLorme PN-40 GPS which when Windows tries to install
it fails with a report "this device cannot start (code 10)". The
driver details shows USBSTOR.SYS which is what is needed but it
also shows this file NtiEnc.sys. This file is left over from NTI
Ninja application that is no longer on my System. Does anyone know of a
method that would eliminate this file? I have
tried Google but nothing shows. There are some Spammers trying to
sell some applications and offer System scans but I am very
apprehensive about this type of fix.

I don't see anything in Regedit and have tried moving the file in
safe mode but when it is gone from the drivers folder all my USB
device are inoperable.

Thanks to anyone that has some ideas.

Jake


I see a forum here for NTI. In this post, it is too bad the company
representative provided a recipe via email, rather than posting
into his forum instead. If you browse over the ntius.com site,
you can see various contact options to reach them.

http://forums.ntius.com/topic.asp?TOPIC_ID=580

http://www.ntius.com/en/us/support/contact_tech.asp

Paul
I have been in contact with tech support but so far they have been
unable to give me any help on what to do. I also saw that post that
is a bit old. There don't seem to be very many posts in that section
of the forum. Maybe they remove the ones that can't be resolved. I
have not seen much regarding my problem anywhere. I just tried an
application that looked good but I am unable to get it to remove the
driver(if that is what it really is).
http://www.nirsoft.net/utils/usb_devices_view.html

This looks like a real nice free application and shows the
installation that I had but the removal feature doesn't do the trick.

It could be, that NtiEnc.sys is a filter driver (whatever that means).

http://en.wikipedia.org/wiki/Filter_driver

I set up a Win2K SP4 virtual machine (using Microsoft Virtual PC),
used Sysinternals Process Monitor, and I can see this during the
install. These are registry keys being added. I don't have another
WinXP to throw in there, and WinXP is the host OS for Virtual PC. I
observed the installer running, and could see it messing around with
lots of (virtual) stuff.

HKLM\System\CurrentControlSet\Services\NtiEnc
(Default) REG_SZ (value not set)
DisplayName REG_SZ NtiEnc
ErrorControl REG_DWORD 0x00000001
ImagePath REG_EXPAND_SZ System32\Drivers\NtiEnc.sys
Start REG_DWORD 0x00000003
Type REG_DWORD 0x00000001

After a reboot and a sniff around with regedit, I can see

HKLM\SYSTEM\ControlSet001\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
LowerFilters REG_MULTI_SZ NtiEnc

So it would seem to be a lowerfilter entry of some sort.

One of the elements in the "cdgone.reg" fix, which is used
to bring back a CD that doesn't work right, is this line

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

"UpperFilters"=-
"LowerFilters"=-

And what that does, is remove the LowerFilters and UpperFilters
entry for that particular GUID.

Maybe someone else who knows more about this, can make a plan of
action from some of that info.

The trace I collected is rather large, and there are probably other
plums in there to be picked out. But that is the first stuff
I started looking for.

Version tested - NTI Ninja (ntius.com) 2.5.5.6

Find out how to backup the registry, before making
major changes.

Paul

Thanks Paul.

My plan was to try installing the application properly hoping I can see
it in the Add/Remove feature and using it to remove it. It had been causing
the same USB conflict on two other systems that are now working fine after
uninstalling it. The third System had that application installed to the D:
partition and no entry in the Add/Remove feature. I manually removed the
folder thinking I was safe as there were no Registry entries and here I am.
Unfortunately I no longer have that program to install. I will have to ask
tech support if I can download it from their site if they can make it
available.

There is the trial version. There is also an "updater" to take
an installation from version 1 to the current version. It all depends
on what the version was at the time, as to what you should ask
for from their tech support.

I think your plan is worth a shot.

Paul

 

[Jake]

Jake wrote:
Paul wrote:
Jake wrote:
I have this file in my Windows\System32\driver folder that is
causing a conflict with a USB device I need to install and I
can't seem to rid my System of this PITA. I have contacted NTI
tech support but they don't seem to know what to do about it. The USB
device is a DeLorme PN-40 GPS which when Windows tries to install
it fails with a report "this device cannot start (code 10)". The
driver details shows USBSTOR.SYS which is what is needed but it
also shows this file NtiEnc.sys. This file is left over from NTI
Ninja application that is no longer on my System. Does anyone
know of a method that would eliminate this file? I have
tried Google but nothing shows. There are some Spammers trying to
sell some applications and offer System scans but I am very
apprehensive about this type of fix.

I don't see anything in Regedit and have tried moving the file
in safe mode but when it is gone from the drivers folder all my
USB device are inoperable.

Thanks to anyone that has some ideas.

Jake


I see a forum here for NTI. In this post, it is too bad the
company representative provided a recipe via email, rather than
posting into his forum instead. If you browse over the ntius.com
site, you can see various contact options to reach them.

http://forums.ntius.com/topic.asp?TOPIC_ID=580

http://www.ntius.com/en/us/support/contact_tech.asp

Paul
I have been in contact with tech support but so far they have been
unable to give me any help on what to do. I also saw that post that
is a bit old. There don't seem to be very many posts in that
section of the forum. Maybe they remove the ones that can't be
resolved. I have not seen much regarding my problem anywhere. I
just tried an application that looked good but I am unable to get
it to remove the driver(if that is what it really is).
http://www.nirsoft.net/utils/usb_devices_view.html

This looks like a real nice free application and shows the
installation that I had but the removal feature doesn't do the
trick.
It could be, that NtiEnc.sys is a filter driver (whatever that
means). http://en.wikipedia.org/wiki/Filter_driver

I set up a Win2K SP4 virtual machine (using Microsoft Virtual PC),
used Sysinternals Process Monitor, and I can see this during the
install. These are registry keys being added. I don't have another
WinXP to throw in there, and WinXP is the host OS for Virtual PC. I
observed the installer running, and could see it messing around with
lots of (virtual) stuff.

HKLM\System\CurrentControlSet\Services\NtiEnc
(Default) REG_SZ (value not set)
DisplayName REG_SZ NtiEnc
ErrorControl REG_DWORD 0x00000001
ImagePath REG_EXPAND_SZ System32\Drivers\NtiEnc.sys
Start REG_DWORD 0x00000003
Type REG_DWORD 0x00000001

After a reboot and a sniff around with regedit, I can see

HKLM\SYSTEM\ControlSet001\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
LowerFilters REG_MULTI_SZ NtiEnc

So it would seem to be a lowerfilter entry of some sort.

One of the elements in the "cdgone.reg" fix, which is used
to bring back a CD that doesn't work right, is this line

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

"UpperFilters"=-
"LowerFilters"=-

And what that does, is remove the LowerFilters and UpperFilters
entry for that particular GUID.

Maybe someone else who knows more about this, can make a plan of
action from some of that info.

The trace I collected is rather large, and there are probably other
plums in there to be picked out. But that is the first stuff
I started looking for.

Version tested - NTI Ninja (ntius.com) 2.5.5.6

Find out how to backup the registry, before making
major changes.

Paul

Thanks Paul.

My plan was to try installing the application properly hoping I
can see it in the Add/Remove feature and using it to remove it. It
had been causing the same USB conflict on two other systems that are
now working fine after uninstalling it. The third System had that
application installed to the D: partition and no entry in the
Add/Remove feature. I manually removed the folder thinking I was
safe as there were no Registry entries and here I am. Unfortunately
I no longer have that program to install. I will have to ask tech
support if I can download it from their site if they can make it
available.

There is the trial version. There is also an "updater" to take
an installation from version 1 to the current version. It all depends
on what the version was at the time, as to what you should ask
for from their tech support.

I think your plan is worth a shot.

Paul

OK, thanks Paul for the help and the insight.
Regards.
Jake