Sewing machine interface driver

[pwitt]

Trying to install Grace Sewing machine with USB interface on a windows xp box
and using it with QuiltCad softwate. Device detected as a RT232 device but
needs a driver. There are question marks under device manager. This is a USB
to RS232 interface. Tech video shows install with Vista and Vista auto
detects and installs a driver. It shows up under ports with device manager as
a com port. Tech support lacking badly. Install disk has a single setup.exe
file and no drivers saved on disk. Any suggestions greatly appreciated.

 

[Jeffery Jones]

Trying to install Grace Sewing machine with USB interface on a windows xp box
and using it with QuiltCad softwate. Device detected as a RT232 device but
needs a driver. There are question marks under device manager. This is a USB
to RS232 interface. Tech video shows install with Vista and Vista auto
detects and installs a driver. It shows up under ports with device manager as
a com port. Tech support lacking badly. Install disk has a single setup.exe
file and no drivers saved on disk. Any suggestions greatly appreciated.

The customary way to handle a USB device is to run a setup program
first so that the driver will be present, then to plug in the USB. The
best bet is to unplug the Sewing machine, run the setup (which should
install *something*), then plug in the Sewing machine again. If it
does not install the device driver, it may be necessary to unplug the
device, reboot, then plug in again.

 

[db ´¯`·.. >]

hmm.

this is an issue either
for vista and or the
makers of that software.

the links below will
provide several methods
to seek assistance for vista.

however, I think you should
skip the video and ask for
help from the manufacturer
of the machine and software.

ms
or here

http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921

or

http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx




--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~

 

[Alias]

hmm.

this is an issue either
for vista and or the
makers of that software.

the links below will
provide several methods
to seek assistance for vista.

however, I think you should
skip the video and ask for
help from the manufacturer
of the machine and software.

ms
or here

http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921

or

http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx

Um, dumbfuck, the OP is using XP.

Alias

 

[db ´¯`·.. >]

better link via
the browser:

news://msnews.microsoft.com/microsoft.public.windows.vista.general

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~

 

[Alias]

better link via
the browser:

news://msnews.microsoft.com/microsoft.public.windows.vista.general

He's not using Vista. Oops.

Alias

 

[Patrick Keenan]

Trying to install Grace Sewing machine with USB interface on a windows xp
box
and using it with QuiltCad softwate. Device detected as a RT232 device but
needs a driver. There are question marks under device manager. This is a
USB
to RS232 interface. Tech video shows install with Vista and Vista auto
detects and installs a driver. It shows up under ports with device manager
as
a com port. Tech support lacking badly. Install disk has a single
setup.exe
file and no drivers saved on disk. Any suggestions greatly appreciated.

Disconnect the sewing machine and run the Setup program. It will install
the drivers, then when you plug the machine back in, they will be properly
loaded.

HTH
-pk

 

[pwitt]

Good reply. Tried re-installing the software without device plugged in, and
then plug it in. Tried removing software and re-install and plug in, tried
installing software with the device plugged in. It still wants to search for
a driver and it is not on the cd or on the hard disk. The setup program
installs the QuiltCad software, and does not ask you to install your device.
The program can be used stand alone and you can transfer designs to other
models with a thumb drive. I am still trying to contact their tech support
for a program update or drivers.

 

[pwitt]

Good reply. Tried re-installing the software without device plugged in, and
then plug it in. Tried removing software and re-install and plug in, tried
installing software with the device plugged in. It still wants to search for
a driver and it is not on the cd or on the hard disk. The setup program
installs the QuiltCad software, and does not ask you to install your device.
The program can be used stand alone and you can transfer designs to other
models with a thumb drive. I am still trying to contact their tech support
for a program update or drivers.

 

[Paul]

Good reply. Tried re-installing the software without device plugged in, and
then plug it in. Tried removing software and re-install and plug in, tried
installing software with the device plugged in. It still wants to search for
a driver and it is not on the cd or on the hard disk. The setup program
installs the QuiltCad software, and does not ask you to install your device.
The program can be used stand alone and you can transfer designs to other
models with a thumb drive. I am still trying to contact their tech support
for a program update or drivers.

Try this.

Download UVCView. The program was originally on the Microsoft
site, but is no longer available for download.

*******
ftp://ftp.efo.ru/pub/ftdichip/Utilities/UVCView.x86.exe
http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe

File size is 167,232 bytes.
MD5sum is 93244d84d79314898e62d21cecc4ca5e
*******

The screen will look similar to this. Plug in your USB
cable, and then look for a new entry here.

http://www.die.de/blog/content/binary/usbview.png

The info needed is idVendor and idProduct, otherwise known
as VID and PID.

There is an unofficial list of USB hardware, here.

http://www.linux-usb.org/usb.ids

As an example, you might see values like VID=067b and PID=2303.
The Prolific PL-2303 is a popular USB to serial chip used in
USB to serial cables. There are Prolific drivers floating
around in that case.

067b Prolific Technology, Inc.
2303 PL2303 Serial Port

I would have expected support to be built into Windows, in the
form of a USB Communication Device Class (CDC) driver. Strange
why it just doesn't work when plugged in. If you look in the
reviews for some of the USB to serial cables here, some products
have reports of working without drivers, while others seem to
need a driver.

http://www.newegg.com/Product/Produ...escription=usb to serial&bop=And&Pagesize=100

HTH,
Paul