BillW50 said:
In Pegasus [MVP] typed on Thu, 3 Sep 2009 21:39:00 +0200:
I don't use Acronis TI and only tested it briefly. Following are a few
questions and comment just as a sort of "food for thought" response.
Maybe TI is that borked, I don't know, but I suspect something else is
going on. You DO talk about the current version, right? Not an old
one?
I did research on this for days and found using search engines this
just isn't so. And here I found a reoccurring theme.
That's one way to do it, but ... it's not a fully reliable method. A
"reoccurring theme" may or may not just be coincidence and the
perception of the authors, not reality. Often documentation can end up
being the actual culprit; poorly written or not read.
Also, I haven't seen any evidence of this "reoccurring theme" on any
of the groups I read.
Are these old posts or are they about the current version of TI?
Comments on old revs isn't of much use.
1) A different build number won't restore from another one. Will
usually say the file is corrupt and you can't do anything with it.
I'll guess, since you failed to define it, that "build number" indicates
an update to the product. The use of "Build Number" also makes me
suspect you're trying out BETA and other unofficial releases?
Well anyway, a "build number" means modified software, right? It's
different. Did the docs say it was compatible? Did you try it out to
see if it was? Assumptions make poor facts. So this one appears to be
attributable to the user.
2) If a backup fails, it doesn't notify you and stores it deep in the
logs.
I believe I've seen backup verification talked about w/r to TI. And I
know you can verify at backup time. Have you done either? Have you
learned how to read the logs and where such information might be
contained so you can glance at it after a backup and/or periodically?
If that's too much work, run a scheduled batch file periodically to
check it.
3) Problems with 64 character serial number reverting back to trial
version at next startup.
No idea on that one. IF so, have you checked to be sure it's a
recognized bug so it'll get fixed? Are you positive it's TI and not
system file corruption somewhere?
4) Has problems with missing MBR or non-standard MBR drives.
Uhh, you back up drives with a missing MBR? You have system problems
and this probably accounts for the preceding item 3.
5) Has problems with some USB Card Readers.
Annoyances or actual problems? Data is data. If the machine allows
access to data and can send/receive the data, TI won't care where it
comes from.
Would this be just a TI issue or any program?
6) Emailing support takes 5 to 6 weeks for an answer, which usually
has nothing with the problem you are having.
TI doesn't have forums and/or newsgroups? Those are often the best
source of assistance anyway. If suppost is that lousy, look for
workarounds or change products.
7) Can't restore Digital Rights Management correctly.
No idea. Does it save it correctly?
I can tell you what with the exception of #5 I have no such problems
with Ghost 14. And Item 4, well, I've had bad MBRs successfully backup
AND restore in the past. Actually, I don't know that Ghost will put the
MBR in an image. I know it does for a clone operation, which I've heard
is someting TI does't do for some reason. The MBR would be important
for a clone operation but as far as data goes, I don't think it's even
included in the images; I could be wrong.
I mentioned Ghost but it's about $10 more expensive than TI last I
looked. If you're on the tech-type at all and broke, BootItNG is
cheaper than either one and works as advertised, just without the bells
& whistles. I've installed it for a couple customers and it seems to do
exactly what it claims to do.
