Not receiving mail messages until opening new message

G

Guest

I have a user who is not getting her mail messages until she goes to create
new mail messages. I have set her send/ receive time to one minute. Messages
that are in her exchange mailbox build up and than don't show up until she
goes to create a new message.
We're running Outlook XP is the front end client and we're running exchange
server 2000. She is keeping her mail on the server and than moving it to a
local PST file every few days.
 
N

Noel All

Any new firewalls/devices in place that may be blocking UDP packets, if she
logs onto another machine does the same thing happen. Is SBS involved and
what SP is on Outlook
 
G

Guest

There is nothing that has been recently installed on her system that would
block UDP ports. I checked and made sure they were open (I'll need to track
down the KB article number; it's not here in front of me.). She's on XP SP3.
There haven't been any patches released recently so I'm pretty sure that
didn't break it.
 
N

Noel All

What about if she logs onto another machine
Chris in VA said:
There is nothing that has been recently installed on her system that would
block UDP ports. I checked and made sure they were open (I'll need to
track
down the KB article number; it's not here in front of me.). She's on XP
SP3.
There haven't been any patches released recently so I'm pretty sure that
didn't break it.
 
G

Guest

The real problem is the 1 minute settings. You cannot have Check for Mail set
to less than 5 minutes or the server cannot reset itself. Set it for every 5
or10 minutes and problem will go away.
 

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