Outlook XP has weird message deliveries

[WORLDe]

A user is using Outlook XP. She created some folder in her Inbox to sort out
and keep her mail organized.

When she receives certain email messages, like ones from me, the IT admin,
they will go directly into one of her folders that she created in her Inbox.
It should go directly into the Inbox. A few other email senders from outside
the company have the similar issue. Any emails from Company ABC will go into
a folder she created a week or so ago. Never directly into her Inbox.

Any suggestions on why this is happening and how to fix it?

 

[Brian Tillman]

A user is using Outlook XP. She created some folder in her Inbox to
sort out and keep her mail organized.

When she receives certain email messages, like ones from me, the IT
admin, they will go directly into one of her folders that she created
in her Inbox. It should go directly into the Inbox. A few other email
senders from outside the company have the similar issue. Any emails
from Company ABC will go into a folder she created a week or so ago.
Never directly into her Inbox.

Any suggestions on why this is happening and how to fix it?

She must have some rules defined.