Outlook 2003 & 2007: Local & Network Profiles



Our company just migrated most of our users to Exchange 2007 over a Windows
2003 network. The staff run Windows XP, SP2; Office 2003. We also have users
that have Windows XP, SP2; Office 2007. We have two user groups. One group of
novice users, per our policy, logs onto our PCs locally. The other group, the
company staff, login using network accounts over a domain. A couple of months
ago, there was a bit of confusion by one of our entry-level tech support
staff members. Upon hire, she logged into her PC locally, eventhough she had
been given network credentials. She promptly built her Outlook 2003 profile
under the local account. This was brought to my attention months later
because she reported that the 'local' account she logged in with was emitting
expiration notices. I was just hired months after her and am her IT liason. I
corrected her and instructed her to login with her network credentials over
our domain. She's done that but the question is, will she have to rebuilt her
Outlook profile? Even though she's clicked 'cache mode' when initially
building her prior local Outlook profile, ALL staff mailbox data is stored at
remote servers. By the by, I usually only accept 'cache mode' when building
Outlook profiles on laptops. At any rate, I imagine she will have two
profiles in 'Documents and Settings', b/c of the two seperate logins, right?
I'm drawing a blank a moment on the solution, so my question is will she have
to rebuild her Outlook profile when she logs into her same PC using her
network credentials? Also, does the answer to this question hold true for
anyone with a similar question using Outlook 2007? Thanks in advance for your


Addendum: I may have just answered my own question but may still need your
guidance. If she created a profile under a local account, the PST is saved
locally on her PC. In no way does it touch the network (via domain, duh b/c
it's a local account). So a better question to ask is is there another way to
quickly launch Outlook on her network login and have it function (ie, PST
settings) as it did when she logged in locally? Or will she simply have to
rebuild a new Outlook profile under her network login and then import the
local PST? Again, does the answer to this question hold true for anyone with
a similar question using Outlook 2007?

Sue Mosher [MVP-Outlook]

Mail profiles, which are stored in the registry, are not transferable between
Windows logins.

If she has a .pst file in a folder accessible under both profiles, she can
open it with File | Open | Outlook Data File. If it's in a folder accessible
only under the local login, she'll need to log in with that identity and move
the file to a different location.

However, if she was working with an Exchange mailbox, there should be no
..pst involved at all, and all the data should be in the mailbox.
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators

Diane Poremsky [MVP]

she should not be using a pst at all. But if she is, she needs to put it in
the shared folder so her network profile has access to it after she makes a
new profile.

Diane Poremsky [MVP - Outlook]

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question