Not receiving emails as server disconnects

[Guest]

having set up existing email account on Windows Mail on new laptop (Vista) I
keep getting the following message when press send/receive to collect emails

'Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.onetel.net', Server: 'pop.onetel.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F'

can anyone help please?

Paul

 

[Dave]

Are you in the UK?
http://setup.onetel.net.uk/basicsetting.html

 

[Guest]

Yes I am.
Seem to be able to send emails but not receive them
Paul

 

[Frank Saunders, MS-MVP OE/WM]

having set up existing email account on Windows Mail on new laptop (Vista)
I
keep getting the following message when press send/receive to collect
emails

'Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.onetel.net', Server: 'pop.onetel.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F'

can anyone help please?

Paul

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection. Beside that,
McAfee and Norton are not compatible with Windows Mail.

 

[Guest]

I have turned off email scanning on the norton av and problem persists - have
also tried disabling the norton av completely but that doesn't fix it either-
would it be worth uninstalling norton and replacing it with other av??

 

[Gary VanderMolen]

Yes. We have received many reports here of people who obtained
no relief until Norton was completely uninstalled.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

<quote>
McAfee and Norton are not compatible with Windows Mail.
</quote>