Am unable to receive emails, but can send them out

[Kimberly Bond]

Below is the error message that I am receiving every time I open my emails.


-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'KIMBERLY BOND', Server: 'pop-server.sc.rr.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F---


Kimberly Bond

 

[Gary VanderMolen]

The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of
them cause problems with Windows Mail over time. As a minimum,
email scanning in the antivirus should be turned off, although that
may not be sufficient to eliminate all bad effects. In a worst case
scenario, your antivirus may need to be uninstalled/reinstalled or
replaced. A free antivirus that is 100% compatible is available here:
http://www.microsoft.com/security_essentials

Email scanning in any antivirus should be disabled, for reasons explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

As an alternative to replacing your antivirus, consider upgrading to Windows Live Mail, because it is less prone to suffering bad
effects from overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)
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"Kimberly Bond" wrote in message
Below is the error message that I am receiving every time I open my emails.


-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'KIMBERLY BOND', Server: 'pop-server.sc.rr.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F---


Kimberly Bond