not receiving e-mails outside the office

[Guest]

Hello:

What are some things to try as a remedy, when a staff member at an office is
not able to receive e-mails sent to his office e-mail address from people
outside of the office?

Thanks!

childofthe1980s

 

[Lanwench [MVP - Exchange]]

Hello:

What are some things to try as a remedy, when a staff member at an
office is not able to receive e-mails sent to his office e-mail
address from people outside of the office?

Thanks!

childofthe1980s

Couldn't tell you with so little info. What kind of mail server do you use,
as a start? What version of Outlook, and what is loaded in the Outlook
profile? Do the senders get an NDR/bounce message, and if so, what exactly
does it say?

 

[Guest]

Put the list of recipients in the Bcc field instead of the To or Cc fields.
In new message, Select View and then check Bcc field to see it.

Trevor