Not junk emails being moved to junk folder

G

Guest

I'm wondering if anyone has any thoughts on why emails would 'all of a
sudden' start being moved to the Junk email folder? The sender's address has
not changed & their emails had previously been received without issue.

Outlook 2003 SP2
Exchange Server/LAN
 
G

Guest

Hi Christine,

Yep. Add me to that list. :-( Any one out there with ideas to help?

Nothing has changed except maybe an automatic update installed itself
sometime in the last week or so--can't remember exactly.
Options set to NO Automatic filtering.
Email being sent to Junk Email are on safe senders, safe recipients list,
not on blocked senders list.
Have done a 'detect and repair' and am considering uninstalling Office
completely and then reinstalling (such a pain).

Outlook 2003 SP2

Lynda
 
G

Guest

Well, I solved my own problem after reading some posts about junk e-mail and
rules. It turns out I am my own worst enemy…I write rules to sort my e-mail
and apparently one that I attempted to write recently misfired on me. Once I
deleted it my regular e-mail goes in the Inbox like it is supposed to. Yea!

So if you have written rules to sort your e-mail you might check them to see
if you have a misbehaving e-mail rule.
Click Tools/Rules and Alerts
Click the E-mail Rules tab if necessary
Click each rule and check the rule description in the lower pane for obvious
errors.
Click the Change Rule button if you need to edit the rule
If you find a bad rule, click the Delete button

Hope this helps
Lynda
 
G

Guest

Same thing happening to me too. I'm not using Exchange just getting e-mail
from a POP3 account.

My email rules don't seem to work anymore. With so many of them our company
is going NUTS!!!

XP Pro
Office 2003 Pro

HELP!!!
 

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