Not able to access user accounts

[Guest]

I just installed the latest round of XP updates on my system. After
re-booting the computer all I get is the nice 2-tone blue screen with the
windows logo in it. There are no accounts listed (I have 4 on the system).
Even in safe mode, it doesn't get past the logo.

I definately need help with this one.

Thanks

 

[Rick \Nutcase\ Rogers]

Hi,

Hi F8 as WinXP first begins to load, this should get you the boot menu. Try
choosing the last known good configuration.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick.

Unfortunately that didn't work. I really don't want to have to re-build the
system, but its not looking good.

Thanks

 

[Brian K]

Try CHKDSK from the Recovery Console.

Brian

 

[Rick \Nutcase\ Rogers]

Hi,

First try as Brian has mentioned by booting the WinXP CD and loading the
Recovery Console. Run chkdsk C: /r from the prompt.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

If that fails, then I would try replacing the existing registry with a
backup, use the steps here:

How to Recover from a Corrupted Registry [Q307545]
http://support.microsoft.com/?kbid=307545

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org