xp service pack 3 problems


W

wdigital1

after downloading and installing xp sp3 system will not go past win logo
screen. finishes the logo screen then reboots system ater disabling auto
restart after system error i see a blue screen saying stop: c0000139 {entry
point not found}
the procedure entry point gdigetbitmapbitssize could not be located in the
dynamic link library gdi32.dll

so far not even safe mode or last know good will let me get to where i can
uninstall sp3 btw sp3 avilable from ms download page
 
Ad

Advertisements

S

Shenan Stanley

wdigital1 said:
after downloading and installing xp sp3 system will not go past win
logo screen. finishes the logo screen then reboots system ater
disabling auto restart after system error i see a blue screen
saying stop: c0000139 {entry point not found}
the procedure entry point gdigetbitmapbitssize could not be located
in the dynamic link library gdi32.dll

so far not even safe mode or last know good will let me get to
where i can uninstall sp3 btw sp3 avilable from ms download page

Since you should have nothing to lose (installation of a pre-release
software should only be done on a system you are willing/able to format and
rebuild at a moments notice - virtual machines with a revert capability are
great for this) when trying to install the pre-release software (Windows XP
SP3 Release Candidate 2) simply format and install your test machine that
you are having trouble with (or ask your question in the appropriate forum
for the pre-release product.)

Another option would be a cleanup of said test machine. Similar to one you
might do before installing any major service pack full release. The only
real difference is that being a test machine - it is not as important you
backup anything... (Assuming you can get back in via repair install
or something...)

- Uninstall unnecessary software.
- Update the hardware drivers from the hardware manufacturer's support
web pages.
- Use Disk Cleanup to clear all but the last restore point and to free up
some space not being used by much more than junk.
- Check for viruses/trojans/worms...
- Check for adware/spyware/malware...
- Use CHKDSK to check your hard disk drive for errors.
- Use DEFRAG to cleanup the drive a bit - tidy it up.

Then - once you have your test machine cleaned up - you could make a new
image of it (or however you plan to restore it each time you are done with
whatever tests you use it for) and you'd have a better testbed machine for
it.

However - being a pre-release product - there really is not a direct support
option available. You have a few options, however:

Start here:
http://technet.microsoft.com/en-us/windowsxp/0a5b9b10-17e3-40d9-8d3c-0077c953a761.aspx

Which can lead you:
http://go.microsoft.com/fwlink/?LinkId=103822

and the forums set up specifically for the pre-release product:
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

And of course:
http://www.microsoft.com/downloads/...2b2-aab1-b969a62c68a7&DisplayLang=en#filelist

Where you can download it in different languages OR download a script that
sets a registry key on your system so you can get Windows XP SP3 Release
Candidate 2 from the Windows Update web page directly.

Hope that helps!
 
W

wdigital1

that somewhat helped. wish i'd seen that disclaimer about not installing on
a primary box though. is there a way to either uninstall this unstable sp or
to fource the system to revert back to the pre sp3 status using the recovery
console
 
V

VanguardLH

wdigital1 said:
after downloading and installing xp sp3 system will not go past win logo
screen. finishes the logo screen then reboots system ater disabling auto
restart after system error i see a blue screen saying stop: c0000139 {entry
point not found}
the procedure entry point gdigetbitmapbitssize could not be located in the
dynamic link library gdi32.dll

so far not even safe mode or last know good will let me get to where i can
uninstall sp3

This newsgroup discusses the *released* versions.

Windows XP Service Pack 3 (SP3) Forum
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17
btw sp3 avilable from ms download page

And that would be where? Here maybe:

http://www.microsoft.com/downloads/...99-12af-42b2-aab1-b969a62c68a7&DisplayLang=en

It is not Microsoft's fault that you cannot read the title and
description of the download. RELEASE CANDIDATE, PREVIEW, BETA RELEASE.
Which terms did you not understand?
 
P

Paul VU

Who made you Microsoft Chief Apologist? If you haven't anything constructive
to add, perhaps you should keep your hands in your pockets!
 
P

Paul VU

I have the same problem as you did - was it ever resolved? As a matter of
interest what are the specs of the machine on which you installed SP3? I
suspect most people read the disclaimer but take a chance anyway - this is
the first time I've had a major problem with a beta release.
 
Ad

Advertisements

P

Paul VU

R

Ron Rosenfeld

Since you should have nothing to lose (installation of a pre-release
software should only be done on a system you are willing/able to format and
rebuild at a moments notice - virtual machines with a revert capability are
great for this) when trying to install the pre-release software (Windows XP
SP3 Release Candidate 2) simply format and install your test machine that
you are having trouble with (or ask your question in the appropriate forum
for the pre-release product.)

I'm interested in that disclaimer. I downloaded a copy (the CD ISO image) (but
haven't installed it yet) from

http://www.microsoft.com/downloads/...ce-b5fb-4488-8c50-fe22559d164e&displaylang=en

File Name: xpsp3_5512.080413-2113_usa_x86fre_spcd.iso
Version: 1
Knowledge Base (KB) Articles: KB936929
Date Published: 5/6/2008
Language: English
Download Size: 544.9 MB



and I did not see this disclaimer on that page.

Where did I fail to look? Or does the disclaimer only appear when you actually
try to do the installation?

Thanks.
--ron
 
S

Shenan Stanley

On Fri, 18 Apr 2008 02:04:25 -0500 Shenan Stanley wrote:
Since you should have nothing to lose (installation of a
pre-release software should only be done on a system you are
willing/able to format and rebuild at a moments notice - virtual
machines with a revert capability are great for this) when trying
to install the pre-release software (Windows XP SP3 Release
Candidate 2) simply format and install your test machine that you
are having trouble with (or ask your question in the appropriate
forum for the pre-release product.)

Ron said:
I'm interested in that disclaimer. I downloaded a copy (the CD ISO
image) (but haven't installed it yet) from

http://www.microsoft.com/downloads/...ce-b5fb-4488-8c50-fe22559d164e&displaylang=en

File Name: xpsp3_5512.080413-2113_usa_x86fre_spcd.iso
Version: 1
Knowledge Base (KB) Articles: KB936929
Date Published: 5/6/2008
Language: English
Download Size: 544.9 MB

and I did not see this disclaimer on that page.

Where did I fail to look? Or does the disclaimer only appear when
you actually try to do the installation?


Please pay attention to dates...

I posted that on April 18, 2008. SP3 for Windows XP was release in full 3
days later. The disclaimer (as you call it - I call it a warning for the
pre-release software) does not apply to anything I did not state (Windows XP
SP3 Release Candidate 2...)
 
R

Ron Rosenfeld

Please pay attention to dates...

I posted that on April 18, 2008.

Weird. It just showed up in my newsreader today.
does not apply to anything I did not state (Windows XP
SP3 Release Candidate 2...)

Wasn't clear to me as one of the pages I did not quote, but that had
information regarding SP3, indicated it was "Version 2" (not "Release
Candidate")

The download page indicated Version 1

I guess between my newsreader not downloading this message until today, and the
differing versions posted on the MS web site, I got confused (wouldn't be the
first time).

Thanks for clearing that up.
--ron
 
Ad

Advertisements

R

robtfields

Paul VU said:
Who made you Microsoft Chief Apologist? If you haven't anything constructive
to add, perhaps you should keep your hands in your pockets!

Hu, I also have the same problem.Except mine won't reboot...just suts there
I have 2 operating systems-winXP & win 2000. I can view the hard drive from
win2000.,but haven't found a way to uninstall sp3 Can anyone help?Oh I did
try the repair of winxp and that failed.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top