Normal.dot Gets Overwritten During Upgrade To Office 2003

[Guest]

I have an instance where the normal.dot file gets overwritten during an upgrade from Office XP to Office 2003. This has had the affect of losing all of the macros and customizations that were in Word XP.

Is this the norm? Or is there a way that we can prevent this from happening?

 

[Suzanne S. Barnhill]

This is *not* the norm if you install an upgrade over an existing version (I
upgraded from Office XP to 2003 with no such problem). Unfortunately, I'm
not knowledgeable enough to suggest why this is happening for you or how you
can prevent it. At worst, you can back up Normal.dot (and your other
customizations; see http://word.mvps.org/FAQs/General/FilesToBackup.htm)
before installing.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

I have an instance where the normal.dot file gets overwritten during an

upgrade from Office XP to Office 2003. This has had the affect of losing
all of the macros and customizations that were in Word XP.

Is this the norm? Or is there a way that we can prevent this from

happening?

 

[Charles Kenyon]

It isn't the norm but doesn't surprise me. This is only a small reason for
keeping most customizations elsewhere. See
http://addbalance.com/word/movetotemplate.htm for step-by-step instructions
on moving / sharing / copying customizations including AutoText,
AutoCorrect, keyboard assignments, macros, etc.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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I have an instance where the normal.dot file gets overwritten during an

upgrade from Office XP to Office 2003. This has had the affect of losing
all of the macros and customizations that were in Word XP.

Is this the norm? Or is there a way that we can prevent this from

happening?

 

[Guest]

Hi David,

It could be that the User Templates folder was modified and a new Normal.dot template created.

Have you preformed a search for Normal.dot? It could be you have more than one available.
--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/