No way into Hotmail - Please help!


J

Jeremy

I have no access to the login page of hotmail. And when I say no
access, I mean no access. The page is completely blank. The status bar
shows the page is "Done" loading, but yet the page remains completely
and utterly blank. White as the pure driven snow. I have tried several
other back ways of getting to the login page including MSN sign-in, and
a couple of other links. Still nothing. I have just recently downloaded
a new freeware registry cleaner (EasyCleaner) and also an anti-virus
freeware (AVG Free Edition). The hotmail problem started before all
these downloads happened, but if it helps I will be more than happy to
take these back off, if I can only just get to my emails. I've also
tried enabling cookies and setting browser security to its defaults,
but to no avail. Please help!
Best regards -
Jeremy
PS - I am new to computers, so please use lingo sparingly.
 
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C

c p

Jeremy said:
I have no access to the login page of hotmail. And when I say no
access, I mean no access. The page is completely blank. The status bar
shows the page is "Done" loading, but yet the page remains completely
and utterly blank. White as the pure driven snow. I have tried several
other back ways of getting to the login page including MSN sign-in, and
a couple of other links. Still nothing. I have just recently downloaded
a new freeware registry cleaner (EasyCleaner) and also an anti-virus
freeware (AVG Free Edition). The hotmail problem started before all
these downloads happened, but if it helps I will be more than happy to
take these back off, if I can only just get to my emails. I've also
tried enabling cookies and setting browser security to its defaults,
but to no avail. Please help!
Best regards -
Jeremy
PS - I am new to computers, so please use lingo sparingly.

have you tried deleting all your cookies and temporary internet files in
'internet options' - would be my first step.

my second would be to stop using internet explorer and download mozilla
firefox.. short of that, can't help you i'm afraid. i don't know....
 
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C

Chuck

I have no access to the login page of hotmail. And when I say no
access, I mean no access. The page is completely blank. The status bar
shows the page is "Done" loading, but yet the page remains completely
and utterly blank. White as the pure driven snow. I have tried several
other back ways of getting to the login page including MSN sign-in, and
a couple of other links. Still nothing. I have just recently downloaded
a new freeware registry cleaner (EasyCleaner) and also an anti-virus
freeware (AVG Free Edition). The hotmail problem started before all
these downloads happened, but if it helps I will be more than happy to
take these back off, if I can only just get to my emails. I've also
tried enabling cookies and setting browser security to its defaults,
but to no avail. Please help!
Best regards -
Jeremy
PS - I am new to computers, so please use lingo sparingly.

Jeremy,

Check for an MTU setting problem.
http://www.annoyances.org/exec/show/article04-107
http://support.microsoft.com/?id=314825
http://alive.znep.com/~marcs/mtu/

And Jeremy, posting your email address openly will get you more unwanted email,
than wanted email. Learn to munge your email address properly, to keep yourself
a bit safer when posting to open forums. Protect yourself and the rest of the
internet - read this article.
http://www.mailmsg.com/SPAM_munging.htm

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 

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