No TV Picture

[Monkey Hanger]

Hi guys,
My ATI AiW 9800se has been fine up till a few days back.
Now the TV function has no picture! Sound but no picture. Also it wont
detect any channels, I have to enter them manually.
I've tried :-
Updating to DX 9.0b + patch
Updating WMP to v9.0
Updating ATI Video drivers
Updating MMC to 8.8

I'm running XP Pro Sp1a and all criticals.

So far, nothing has worked.
Anybody any ideas please?


Geoff.

 

[Laurence Wilmer]

Hi guys,
My ATI AiW 9800se has been fine up till a few days back.
Now the TV function has no picture! Sound but no picture. Also it wont
detect any channels, I have to enter them manually.
I've tried :-
Updating to DX 9.0b + patch
Updating WMP to v9.0
Updating ATI Video drivers
Updating MMC to 8.8

I'm running XP Pro Sp1a and all criticals.

So far, nothing has worked.
Anybody any ideas please?


Geoff.

Have you got this patch?
http://www.microsoft.com/downloads/...6D-E177-4A0E-91D0-B4310675B02B&displaylang=en
Laurence

 

[Monkey Hanger]

Have you got this patch?
http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en&familyid=
8DFD1B6D-E177-4A0E-91D0-B4310675B02B&displaylang=en
Laurence

'Fraid so Laurence. That's the patch I refer to above.

Thanks all the same.

Geoff

 

[Gordon Scott]

Hi guys,
My ATI AiW 9800se has been fine up till a few days back.
Now the TV function has no picture! Sound but no picture. Also it wont
detect any channels, I have to enter them manually.
I've tried :-
Updating to DX 9.0b + patch
Updating WMP to v9.0
Updating ATI Video drivers
Updating MMC to 8.8

I'm running XP Pro Sp1a and all criticals.

So far, nothing has worked.
Anybody any ideas please?

Geoff.

Im assuming your talking ATI tv tuner
I suspect you didnt reinstall the WDM drivers BEFORE installing the
display drivers.

You can try..install WDM DRIVERS DONT REBOOT, install display reboot

if that dont work...
uninstall and reinstall ALL ATI related drivers/and maybe apps
make sure you use the correct driver install order, WDM no reboot,
display reboot
MMC etc etc

 

[Monkey Hanger]

Im assuming your talking ATI tv tuner
I suspect you didnt reinstall the WDM drivers BEFORE installing the
display drivers.

You can try..install WDM DRIVERS DONT REBOOT, install display reboot

if that dont work...
uninstall and reinstall ALL ATI related drivers/and maybe apps
make sure you use the correct driver install order, WDM no reboot,
display reboot
MMC etc etc

Thanks Gordon,
Tried the first part - installed new WDM drivers, no reboot, installed new
Video drivers. Rebooted and reinstalled MMC8.8.
No change! Guess I'll just have to strip out all the ATI stuff and start
again.

Regards,

Geoff

 

[Ged Shaw]

Alright peeps,

I just got a Hercules 9800 AIW SE myself. Everything's hunkydory,
especially the performance (compared to my GF2 anyway ) but
similarly, I can't get ANY picture or sound whatsoever from the tv
tuner. I'm not even sure I'm running the right piece of software!

I am running an Window 2000 Pro edition on a Athlon 1800+, Gigabyte
GA-7VTXE+ motherboard and a Hercules Radeon 9800 AIW SE. All other
programmes (File Player, TV Remote,etc) are running perfectly, but
upon loading the TV player, I get a black screen no matter which
setting is used (Pal, NTSC, and S-Video or composite) and no tuning
facility appears to be available. I am in the United Kingdom.

Device manager says two devices, ATI WDM Rage Theater Audio and ATI
WDM
Audio Crossbar are "unable to start" and the Diagnostics Tool in the
ATI
Toolbar says the Capture Drivers are not installed. A check on the ATI
website revealed this, however:

http://mirror.ati.com/support/products/pc/rageii/win2k/aiwwin2kmmc.html

Is this the fundamental problem - does the tuner simply not function
in a
Windows 2000 environment, or am I simply overlooking the correct
driver
and/or using the wrong software to view the tv? Will an NT driver
suffice?

I've installed the patch Laurence mentioned already, btw.

 

[Laurence Wilmer]

Thanks Gordon,
Tried the first part - installed new WDM drivers, no reboot, installed new
Video drivers. Rebooted and reinstalled MMC8.8.
No change! Guess I'll just have to strip out all the ATI stuff and start
again.

Regards,

Geoff

Suggestion - getting rid of all the old ATI dlls and registry entries takes
quite some time, so once you have a clean system, with just Windows VGA
driver, take a Ghost or whatever backup.
It makes future ATI installation so much simpler!
(But after 2-3 days work, you're going to find an input lead plugged into
the wrong socket!! - how's about double checking that first?)

Laurence

 

[Ged Shaw]

Installed new WDM drivers according to that article, and it now works.
Crap reception mind.

Hope the other guy gets his sorted!

 

[Monkey Hanger]

You might want to use this ATI driver cleaner, keep it handy ;p

http://www.driverheaven.net/#article_9166

Gordon

All ready have it Gordon. Looks like I have a busy weekend ahead!

Geoff

 

[Monkey Hanger]

Well folks, I've done a full clean re-install of all the drivers and MMC.
No change, so I'm RMA'ing the card tomorrow!