No Sound

[Robert]

It's greyed out

Control Panel | Sounds and Audio Devices > Audio tab
is there a device under Sound Playback, Default Device? or is it "Greyed
Out"?

 

[Malke]

It's greyed out

1. Since the change occurred "all of a sudden", try a System Restore to
when things worked. Start>Accessories>System Tools>System Restore -
"Restore my computer to an earlier time". If this doesnt work, see next
step.

2. Update drivers for your sound card. See below for general drivers
information.

3. If updating the drivers doesn't work, shut down and unplug the
machine and (if a desktop) reseat the sound card (if not onboard).
Restart computer and go into Windows to test. If this doesn't work, see
next step.

4. If a laptop and/or sound is onboard, go into the BIOS and make sure
it is enabled. This is usually under the peripherals category but this
varies from BIOS to BIOS.

5. If none of the above works and the machine is a desktop, swap out the
sound card for a known-working PCI one. If sound was onboard, make sure
you disable it first in the BIOS. If machine is a laptop, you'll need to
contact the laptop mftr.'s tech support for repair/replacement since you
can't fix this yourself.

General drivers information:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6


Malke

 

[Robert]

1. Since the change occurred "all of a sudden", try a System Restore to
when things worked. Start>Accessories>System Tools>System Restore -
"Restore my computer to an earlier time". If this doesnt work, see next
step.

2. Update drivers for your sound card. See below for general drivers
information.

3. If updating the drivers doesn't work, shut down and unplug the machine
and (if a desktop) reseat the sound card (if not onboard). Restart
computer and go into Windows to test. If this doesn't work, see next step.

4. If a laptop and/or sound is onboard, go into the BIOS and make sure it
is enabled. This is usually under the peripherals category but this varies
from BIOS to BIOS.

5. If none of the above works and the machine is a desktop, swap out the
sound card for a known-working PCI one. If sound was onboard, make sure
you disable it first in the BIOS. If machine is a laptop, you'll need to
contact the laptop mftr.'s tech support for repair/replacement since you
can't fix this yourself.

General drivers information:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6


Malke

Thanks

 

[Plato]

It's greyed out

First step is to install your sound drivers. If that doesn't work, put
in a new sound card. Cheapest way really.

 

[Plato]

Just to say, good post.

1. Since the change occurred "all of a sudden", try a System Restore to
when things worked. Start>Accessories>System Tools>System Restore -
"Restore my computer to an earlier time". If this doesnt work, see next
step.

2. Update drivers for your sound card. See below for general drivers
information.

3. If updating the drivers doesn't work, shut down and unplug the
machine and (if a desktop) reseat the sound card (if not onboard).
Restart computer and go into Windows to test. If this doesn't work, see
next step.

4. If a laptop and/or sound is onboard, go into the BIOS and make sure
it is enabled. This is usually under the peripherals category but this
varies from BIOS to BIOS.

5. If none of the above works and the machine is a desktop, swap out the
sound card for a known-working PCI one. If sound was onboard, make sure
you disable it first in the BIOS. If machine is a laptop, you'll need to
contact the laptop mftr.'s tech support for repair/replacement since you
can't fix this yourself.

General drivers information:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User