No sound from speakers, only through headphones

[Amalia]

Hi,

I have a Dell Inspiron 6400 laptop running Windows XP Media Center Edition
with SP3.

A couple of days ago I started having problems with the sound. It only works
through headphones, whether from a website, a CD/DVD or a file on the
computer.

Rebooting didn't work. The Dell Diagnostics test (that you access while the
computer boots) worked fine and I could hear sound from the speakers while it
was running. The Device Manager shows no problems or conflicts.

My restore points got deleted so I can't use that function.

Does anyone know what else this could be?
Thank you,
Amalia

 

[SC Tom]

Hi,

I have a Dell Inspiron 6400 laptop running Windows XP Media Center Edition
with SP3.

A couple of days ago I started having problems with the sound. It only
works
through headphones, whether from a website, a CD/DVD or a file on the
computer.

Rebooting didn't work. The Dell Diagnostics test (that you access while
the
computer boots) worked fine and I could hear sound from the speakers while
it
was running. The Device Manager shows no problems or conflicts.

My restore points got deleted so I can't use that function.

Does anyone know what else this could be?
Thank you,
Amalia

If you double-click on your volume button, then pick Options, Properties,
what shows in the Mixer Device window? Make sure Playback is selected for
Adjust Volume For.

 

[shakey]

Any chance you are using this as a desktop and have external speakers, they
usually require power (ac or batts)
SG

 

[VanguardLH]

Hi,

I have a Dell Inspiron 6400 laptop running Windows XP Media Center Edition
with SP3.

A couple of days ago I started having problems with the sound. It only works
through headphones, whether from a website, a CD/DVD or a file on the
computer.

Rebooting didn't work. The Dell Diagnostics test (that you access while the
computer boots) worked fine and I could hear sound from the speakers while it
was running. The Device Manager shows no problems or conflicts.

My restore points got deleted so I can't use that function.

Does anyone know what else this could be?
Thank you,
Amalia

For externally powered speakers:
- Check there is power to the speakers.
- Check the speakers are turned on.
- Check a volume control on the speakers is not at minimum.
- Check a mute control on the speakers is not active.
- Plug the headphones into the same jack as the speakers to test the output.