No sound for some users

[Guest]

Only one user has audio that works - all other users cannot get any sound at
all. What do I need to do to get sound function for all users?

Thank you

 

[philo]

Only one user has audio that works - all other users cannot get any sound at
all. What do I need to do to get sound function for all users?

Thank you

check to see if perhaps audio has been set to "mute" in those profiles