No Sound at all - Toshiba notebook

[frankg]

xp pro
toshiba satelitte 1950 (older model in canada)

No sound at all - not even windows system sounds.
Cant play audio cd's.
The mute checkbox and volume slider are greyed out.
The device manager> sound,video, game controllers list> seems to be ok (no
exclamations).
All say 'device working properly'.
Control Panel>Sounds and audio devices> all greyed out
It's like theres no sound card installed.
I ran Aida 32 (personal) and the Sound was identified as Intel bla, bla, bla
audio controller.
I assume this is a sound chip integrated on the motherboard.
The laptop has built in speakers.
Windows Updates>custom>hardware updates >didn't reveal anything.

The only thing I can think of is to go to Toshiba support and look for the
Sound driver and run it. Maybe it got corrupted ?

Could an accidentally used "hotkey" be disabling all sound - I googled for
some kind of 'hotkey index' to see, but didnt find anything?

Any other suggestions?





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[Jupiter Jones [MVP]]

Go to Toshiba and get the latest Windows XP driver for your laptop.
Sound card is normally integrated in the motherboard with a laptop.

 

[Quaoar]

xp pro
toshiba satelitte 1950 (older model in canada)

No sound at all - not even windows system sounds.
Cant play audio cd's.
The mute checkbox and volume slider are greyed out.
The device manager> sound,video, game controllers list> seems to be
ok (no exclamations).
All say 'device working properly'.
Control Panel>Sounds and audio devices> all greyed out
It's like theres no sound card installed.
I ran Aida 32 (personal) and the Sound was identified as Intel bla,
bla, bla audio controller.
I assume this is a sound chip integrated on the motherboard.
The laptop has built in speakers.
Windows Updates>custom>hardware updates >didn't reveal anything.

The only thing I can think of is to go to Toshiba support and look
for the Sound driver and run it. Maybe it got corrupted ?

Could an accidentally used "hotkey" be disabling all sound - I
googled for some kind of 'hotkey index' to see, but didnt find
anything?

Any other suggestions?

Try Fn-F3 which is sound mute on many laptops, or Fn-F4 which is the
hardware volume control on many laptops. Toshiba might have other key
sequences, but the appropriate key is often noted in blue/grey icons.
Toshiba also has a mechanical volume control wheel on some laptops.

Q
Q

 

[S.Sengupta]

It will be wise to visit Toshiba's site and download,install the latest
audio driver.
you may visit:-
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp

see also:-'Where did my Sounds go?'
http://www.kellys-korner-xp.com/top10faqs.htm

regards,
ssg MS-MVP

 

[Guest]

IF windows sees the hardware and does say any problems exist
It could be either
1: Volume on the laptop or in windows.
2: incompatable drivers.
3: or a busted speaker.

The last one you could fix on your own but you would void the warranty and
would need electronic repair skills or send it to a repair shop.
That is all I can think of.

Good luck.

 

[Steve N.]

xp pro
toshiba satelitte 1950 (older model in canada)

No sound at all - not even windows system sounds.
Cant play audio cd's.
The mute checkbox and volume slider are greyed out.
The device manager> sound,video, game controllers list> seems to be ok (no
exclamations).
All say 'device working properly'.
Control Panel>Sounds and audio devices> all greyed out
It's like theres no sound card installed.
I ran Aida 32 (personal) and the Sound was identified as Intel bla, bla, bla
audio controller.
I assume this is a sound chip integrated on the motherboard.
The laptop has built in speakers.
Windows Updates>custom>hardware updates >didn't reveal anything.

The only thing I can think of is to go to Toshiba support and look for the
Sound driver and run it. Maybe it got corrupted ?

Could an accidentally used "hotkey" be disabling all sound - I googled for
some kind of 'hotkey index' to see, but didnt find anything?

Any other suggestions?

In addition to other suggestions check the BIOS for an option to
enable/disable onboard audio.

Steve