No Sound after downloading drivers and reformatting computer.


L

LadyMartel4000

I have a really big problem with my computer.
This computer used to belong to a friend of mine but she got a new one and
gave the old one to me. According to her and my cousin, they reformatted so
it would be as good as new.

Sure, the computer was all good except one thing was and still is missing.
No sound.
I searched all over the net for drivers, forums, error messages etc etc. Ran
through the sound troubleshooter-what feels like a million times which hasn't
helped me at all! I've got speakers but they still don't seem to work with
the computer, so I've figured out that it is some driver problem. Funny thing
is, my friend said that she originally did have sound.

After about five months later my dad went through the computer and said that
the computer was actually missing some files. He also did say that I
mentioned that my friend had her computers all linked up, my two computers
however are not. So he thought that maybe the computer was waiting for
something. Waiting for a signal from 'another computer'. I then though, 'ok,
I'll reformat it'. I put the stuff I wanted to keep on my 8GB USB and
reformatted it. While I was putting the stuff from my computer onto the USB
however, a message came up saying that my mp4 that was linked to my computer
had malfunctioned. No, it's not broken, my computer thinks it is but it still
charges and works perfectly fine.
Anyway-reformatted it-thought maybe sound will start playing...

.....No, I'm still getting the same THREE MIXED MESSAGES FROM THE COMPUTER!
And on top of that my mp4 has still 'malfunctioned' as well as my USB. My
USB works perfectly fine on the normal school computers! I've gone through
Windows Update-it says that there is nothing left for me to download. There
is no more security updates etc etc. What I did notice though that it
downloaded a PCI SoftV92 Speakerphone Modem. Not sure if it has any
connections to sound but thought I should mention it. I DO however have a
question/exclaimation mark on Multimedia Audio Controller-just like before I
reformatted the computer. It says that: 'The drivers for this device are not
installed. (Code 28) To reinstall the drivers for this device, click
Reinstall Driver.' Did that but it says that the wizard can not find the
software. I've uninstalled it and reinstalled it but still nothing. My
computer keeps bugging me with a message 'found new hardware' if it isn't
installed which is starting to really annoy me. I do have Audio Codecs,
Legacy Audio Drivers, Media Control Devices, Standard Game Port, Unimodem
Half-Duplex Audio Device and Video Codecs installed and are working 'fine'
according to the computer. The computer does make those little 'beep' noisea
when I'm closing something off but it isn't coming from the speakers.

The mixed messages that I'm getting from the computer are:

From Windows Media Player 11: Windows Media Player cannot play the file
because there is a problem with your sound device. There might not be a sound
device installed on your computer, it might be in use by another program, or
it might not be functioning properly.

From Sounds and Audio Properities:
Volume Tab: No Audio Device.
Audio Tab: Sound Playback: Default Device: Modem #0 Line Playback; Sound
Recording Default Device: Modem #0 Line
Record.
Voice Tab: Voice Playback: Modem #0 Line Playback; Voice Recording: Modem #0
Line
Record.

Advanced Volume Controls: No mixer available (a message comes up but that's
just the summary of it)

Sound Record: Another application is recording audio. Stop recording with
this other application and then try to record with Sound Recorder again.


This is all of the infomation that I have on my computer: (Got this BEFORE I
REFORMATTED THE COMPUTER-but it should still be very similar)

COMPUTER IDENTIFIED AS:

Machine: ASUS

Product Line: A7 SERIES

Product model still however unidentified.



Computer Profile Summary

Computer Name:
Mycomputer (in MSHOME)

Profile Date:
Thursday, July 16, 2009 8:58:52 PM

Advisor Version:
8.1b

Windows Logon:
The Computer







Operating System

System Model

Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

No details available

Processor a

Main Circuit Board b

2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded

Board: ASUSTeK Computer INC. P4SGX-MX REV 2.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4SGX-MX ACPI BIOS Revision 1005 06/11/2003

Drives

Memory Modules c,d

40.01 Gigabytes Usable Hard Drive Capacity
25.50 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 5JX32XNL, rev 3.06, SMART
Status: Healthy

224 Megabytes Usable Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Slot 'DIMM 4' is Empty


Local Drive Volumes






c: (NTFS on drive 0)
40.01 GB
25.50 GB free




Network Drives


None detected

Users (mouse over user name for details)

Printers

local user accounts
last logon

The Computer
7/16/2009 8:27:06 PM
(admin)

local system accounts


Administrator
never
(admin)

ASPNET
never


Guest
never


HelpAssistant
never


SUPPORT_388945a0
never





Marks a disabled account; Marks a locked account

Microsoft Office Document Image Writer Driver
on Microsoft Document Imaging Writer Port:

Microsoft XPS Document Writer
on XPSPort:



Controllers

Display

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

SiS 650 [Display adapter]
LG 00S [Monitor] (16.3"vis, October 2001)

Bus Adapters

Multimedia

SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller

Standard Game Port
Unimodem Half-Duplex Audio Device

Virus Protection [Back to Top]

new Group Policies

No details available

None discovered

Communications

Other Devices

PCI SoftV92 Speakerphone Modem





SiS 900-Based PCI Fast Ethernet Adapter

primary
Auto IP Address:
10.0.0.2 / 24


Gateway:
10.0.0.138


Dhcp Server:
10.0.0.138


Physical Address:
00:0C:6E:A9:59:24



Networking Dns Server:
10.0.0.138



Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)

00.5721.5145
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5512
Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,6.05.2600.5512
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.5512
Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.5512
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
Uncompressed Domain Shot Detection
Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5596
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5596
Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5596
XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5596
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5596
File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5596
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512
BDA MPEG2 Transport Information
Filter,0x00200000,1,0,psisrndr.ax,6.05.0001.0900
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5596
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.0000.0900

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512
Indeo® video 5.10 Compression
Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.5596
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.5512
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.5512
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.5512

Audio Compressors:
WMA Voice Encoder DMO,0x00600800,1,1,,
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,quartz.dll,6.05.2600.5596
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
PCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596
ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.5596
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.5596
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.5596
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.5596
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.5596
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.05.2600.5596
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.5596
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.5596

Audio Capture Sources:
Modem #1 Line Record,0x00200000,0,0,qcap.dll,6.05.2600.5512

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.5596

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBS Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900
Microsoft DVBT Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900

BDA Transport Information Renderers:
BDA MPEG2 Transport Information
Filter,0x00600000,1,0,psisrndr.ax,6.05.0001.0900
MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,6.05.2600.5512

WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.5512
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.5512
XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.5512

Audio Renderers:
Modem #1 Line Playback,0x00200000,1,0,quartz.dll,6.05.2600.5596
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.5596
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.5596
DirectSound: Modem #1 Line Playback
(emulated),0x00200000,1,0,quartz.dll,6.05.2600.5596



Ok, I think I've covered everything, if you need more information, please
let me know. If you also have any ideas on how to fix my 'malfunctioned'
mp4/USB please let me know. I'll also state that my friend gave me no CDs
inregarding to installing ANY devices/drivers. She is really hopeless when it
comes to computers.
Thanks~
 
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M

Malke

LadyMartel4000 said:
I have a really big problem with my computer.
This computer used to belong to a friend of mine but she got a new one and
gave the old one to me. According to her and my cousin, they reformatted
so it would be as good as new.

(snip very long post that basically says no sound card drivers are
installed)

However, in this enormously lengthy post I don't see what sound *hardware*
you have. Perhaps I just missed it in the confusion. You say you have
searched for drivers. Not meaning to hurt your feelings, but I question that
you know what you were searching for.

General information about getting drivers:

Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If there is no sound card installed or you can't find drivers, assuming this
is a desktop computer simply purchase a new sound card and install it. A
basic sound card costs under $20.

Malke
 
S

SC Tom

LadyMartel4000 said:
<<snip>>

224 Megabytes Usable Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Slot 'DIMM 4' is Empty

<<snip>>

Ok, I think I've covered everything, if you need more information, please
let me know. If you also have any ideas on how to fix my 'malfunctioned'
mp4/USB please let me know. I'll also state that my friend gave me no CDs
inregarding to installing ANY devices/drivers. She is really hopeless when
it
comes to computers.
Thanks~

On top of Malke's suggestions, after you get your sound fixed, you might
want to invest in some more memory. 256MB is going to be very limiting on
your system performance if you run much more then Notepad.

For the sound, check in BIOS that the on-board sound hasn't been disabled.
According to the spec sheet, that board has ADI1980 SoundMAX 6-channel
sound. Download the drivers and manual from here:
http://support.asus.com/download/download.aspx?SLanguage=en-us

On the right side selections, pick Motherboard, Socket478, P4SGX-MX, and
click on Search. When the OS prompt screen pops up, pick WinXP. All your
drivers, manuals, utilities, etc. will then be listed. Their site is so busy
right now (their message) that I can't get back in to see the selections,
but download the chipset and audio drivers, along with the manual (makes for
good reference reading as to where to hook up your speakers and other really
good stuff).

SC Tom
 
D

Don Phillipson

Sure, the computer was all good except one thing was and still is missing.
No sound. . . .
I DO however have a
question/exclaimation mark on Multimedia Audio Controller-just like before I
reformatted the computer. It says that: 'The drivers for this device are not
installed. (Code 28) To reinstall the drivers for this device, click
Reinstall Driver.' Did that but it says that the wizard can not find the
software.

1. Identify the controller (maker's name and model number) and
get updated driver spftware from the maker's web site.
2. Instal this. If the Device Manager reports this device OK
continue as below.
3. If the yellow trouble flag persists, there is an electrical fault.
ASUS motherboards usually have "Sound on Board" (audio controller built
into the motherboard) so if this breaks down you must plug in a separate
audio card (circuit board) and first disable SoB in the BIOS Setup.
From Sounds and Audio Properities:
Volume Tab: No Audio Device.
Audio Tab: Sound Playback: Default Device: Modem #0 Line Playback; Sound
Recording Default Device: Modem #0 Line

Audio problems can be complicated (involving hardware, software,
and external connections) so troubleshooting requires an authoritative
checklist of what to do and in what order. A good checklist appears
in PC Help Desk in a Book (Que pub.)
 
N

Nil

I searched all over the net for drivers, forums, error messages
etc etc. Ran through the sound troubleshooter-what feels like a
million times which hasn't helped me at all! I've got speakers but
they still don't seem to work with the computer, so I've figured
out that it is some driver problem. Funny thing is, my friend said
that she originally did have sound.

I'm guessing that you need a chipset driver from the motherboard or
computer manufacturer. Many of the peripherals that are built into most
modern motherboards won't be detected correctly by Windows until this
machine-specific driver is installed. You need to identify the exact
model number of the motherboard or computer and visit the
manufacturer's web site and search for the chipset driver, and any
other drivers specific to that model.

You might also check the BIOS settings to make sure the sound device
isn't disabled.
 
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B

Bennett Marco

SC Tom said:
On top of Malke's suggestions, after you get your sound fixed, you might
want to invest in some more memory. 256MB is going to be very limiting on
your system performance if you run much more then Notepad.

Think about what you wrote. Is a person who takes a freebie
hand-me-down computer gonna need more than 256MB?

Effing NO WAY.
 
N

Nil

Think about what you wrote. Is a person who takes a freebie
hand-me-down computer gonna need more than 256MB?

Effing NO WAY.

Why not? I might be happy to take a free computer, and I'd probably be
unhappy with 256M. The two Effing things Effing have no Effing thing to
do with each Effing other.
 
P

Paul

Mike said:
You need to install sound card drivers.. go to this webpage and bookmark
it..

http://support.asus.com/download/do...l=P4SGX-MX&product=1&type=All&SLanguage=en-us


Scroll down the list until you reach this one..

5.12.01.3665

And then download and install it..

You can also get a motherboard manual there. Section 2.4.3.1
on PDF page 53 shows the setting to enable the AC97 Audio.
It should be set to [Auto] rather than [Disabled}. Check
that before installing the driver.

http://dlcdnas.asus.com/pub/ASUS/mb/sock478/p4sgx-mx/e1242_p4sgx-mx.pdf

Paul
 
M

Mike Hall - MVP

Paul said:
Mike said:
You need to install sound card drivers.. go to this webpage and bookmark
it..

http://support.asus.com/download/do...l=P4SGX-MX&product=1&type=All&SLanguage=en-us
Scroll down the list until you reach this one..

5.12.01.3665

And then download and install it..

You can also get a motherboard manual there. Section 2.4.3.1
on PDF page 53 shows the setting to enable the AC97 Audio.
It should be set to [Auto] rather than [Disabled}. Check
that before installing the driver.

http://dlcdnas.asus.com/pub/ASUS/mb/sock478/p4sgx-mx/e1242_p4sgx-mx.pdf

Paul

Auto is the default setting.. highly unlikely that the OP would have changed
it..
 
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S

SC Tom

Mike Hall - MVP said:
Paul said:
Mike said:
You need to install sound card drivers.. go to this webpage and bookmark
it..

http://support.asus.com/download/do...l=P4SGX-MX&product=1&type=All&SLanguage=en-us
Scroll down the list until you reach this one..

5.12.01.3665

And then download and install it..

You can also get a motherboard manual there. Section 2.4.3.1
on PDF page 53 shows the setting to enable the AC97 Audio.
It should be set to [Auto] rather than [Disabled}. Check
that before installing the driver.

http://dlcdnas.asus.com/pub/ASUS/mb/sock478/p4sgx-mx/e1242_p4sgx-mx.pdf

Paul

Auto is the default setting.. highly unlikely that the OP would have
changed it..

But since it's a hand-me-down, the person the OP got it from may have. . .

SC Tom
 
P

Paul

SC said:
Mike Hall - MVP said:
Paul said:
Mike Hall - MVP wrote:

You need to install sound card drivers.. go to this webpage and bookmark
it..

http://support.asus.com/download/do...l=P4SGX-MX&product=1&type=All&SLanguage=en-us
Scroll down the list until you reach this one..

5.12.01.3665

And then download and install it..

You can also get a motherboard manual there. Section 2.4.3.1
on PDF page 53 shows the setting to enable the AC97 Audio.
It should be set to [Auto] rather than [Disabled}. Check
that before installing the driver.

http://dlcdnas.asus.com/pub/ASUS/mb/sock478/p4sgx-mx/e1242_p4sgx-mx.pdf

Paul
Auto is the default setting.. highly unlikely that the OP would have
changed it..

But since it's a hand-me-down, the person the OP got it from may have. . .

SC Tom

If I were to hand you my motherboard right now, it is disabled :)
It's worth a check.

Paul
 
S

SC Tom

Paul said:
SC said:
Mike Hall - MVP said:
Mike Hall - MVP wrote:

You need to install sound card drivers.. go to this webpage and
bookmark it..

http://support.asus.com/download/do...l=P4SGX-MX&product=1&type=All&SLanguage=en-us
Scroll down the list until you reach this one..

5.12.01.3665

And then download and install it..

You can also get a motherboard manual there. Section 2.4.3.1
on PDF page 53 shows the setting to enable the AC97 Audio.
It should be set to [Auto] rather than [Disabled}. Check
that before installing the driver.

http://dlcdnas.asus.com/pub/ASUS/mb/sock478/p4sgx-mx/e1242_p4sgx-mx.pdf

Paul
Auto is the default setting.. highly unlikely that the OP would have
changed it..

But since it's a hand-me-down, the person the OP got it from may have. .
.

SC Tom

If I were to hand you my motherboard right now, it is disabled :)
It's worth a check.

Paul

My MB, too. The onboard sound seems a little too inconsistent on most MB's
I've had, so I've always gone with something else.

SC Tom
 
L

LadyMartel4000

Thanks Mike and Paul, I did what you two told me to do but unfortantly it's
still not working!

I readed the manuel and checked out to see if it was disabled or not. It
says: AC97 Audio Controller - Able. Therefore I'm guessing that isn't the
actual problem.

I tried installing the driver-which actually IS a problem...
There are two install files from the download...I tried to install them
both. One file (from W2k_XP) doesn't work. I click on it, it asks if it
should let it run I click yes-nothing happens. I click it again-go through
the same process and nothing happens. I go over to the other one (from SE) I
click install and allow...a message pops up saying: 'Cannot Open Key' and it
keeps giving me these messages under the 'Cannot Open Key' part but every
message is slightly different from the last one and I can't get it off until
I restart the computer again. This the the 1st three messages I get from it-I
hope it helps!

'Cannot Open Key'
ENUM\ACPI\FIXEDBUTTON\2&DABA3FF&0

'Cannot Open Key'
ENUM\ACPI\GENUINEINTEL_-_X86_FAMILY_15_MODEL_21\_0

'Cannot Open Key'
ENUM\ACPI\PNP0000\471BF87COF&0


From then on ENUM\ACPI\PNP stays the same.
I hope those messages help!
 
L

LadyMartel4000

Oh yeah and (sorry for double posting) but:

To Malke: Yes it is a desktop computer and I thought a basic sound card was
over $100!

To SC Tom/Nil: The memory itself hasn't be a problem so far. I have managed
to fit my entire hard drive on my 8GB USB and mind you...that was already
carrying files from my computer account at school (there is alot of them) and
a game that I got from my cousin. If there is any problem I have with it-it
is the Vitual Memory but the computer keeps telling me it is expanding it
(this was before I reformatted it, now I no longer get the message because I
have hardly anything on here). But well, like I did mention before-my
compputer won't read my USB anymore so everything is stuck on there for the
time being...*frowns*

To Bennett Marco: No offence or anything but it was either I take the
computer or my friend was going to put an axe through it. Seriously...she
said that she had one in a back shed (laughs). But like I mentioned above-the
memory isn't exactly a problem. So why expand it if I don't need it?

To Malke/Don Phillipson: I don't have any books or ANY CDs for the computer
AT ALL! We just loaded the computer into the car and drove back to my house
after giving it a good clean out at my cousin's (she was actually the one
that saved the computer from being axed). If I did have books or CDs on it I
would've read them already and probably have this solved by now....that's why
I have such a problem.
 
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L

LadyMartel4000

(oops the message went up there instead down here! My bad)
Oh yeah and (sorry for double posting) but:

To Malke: Yes it is a desktop computer and I thought a basic sound card was
over $100!

To SC Tom/Nil: The memory itself hasn't be a problem so far. I have managed
to fit my entire hard drive on my 8GB USB and mind you...that was already
carrying files from my computer account at school (there is alot of them) and
a game that I got from my cousin. If there is any problem I have with it-it
is the Vitual Memory but the computer keeps telling me it is expanding it
(this was before I reformatted it, now I no longer get the message because I
have hardly anything on here). But well, like I did mention before-my
compputer won't read my USB anymore so everything is stuck on there for the
time being...*frowns*

To Bennett Marco: No offence or anything but it was either I take the
computer or my friend was going to put an axe through it. Seriously...she
said that she had one in a back shed (laughs). But like I mentioned above-the
memory isn't exactly a problem. So why expand it if I don't need it?

To Malke/Don Phillipson: I don't have any books or ANY CDs for the computer
AT ALL! We just loaded the computer into the car and drove back to my house
after giving it a good clean out at my cousin's (she was actually the one
that saved the computer from being axed). If I did have books or CDs on it I
would've read them already and probably have this solved by now....that's why
I have such a problem.
 
P

Paul

LadyMartel4000 said:
Thanks Mike and Paul, I did what you two told me to do but unfortantly it's
still not working!

I readed the manuel and checked out to see if it was disabled or not. It
says: AC97 Audio Controller - Able. Therefore I'm guessing that isn't the
actual problem.

I tried installing the driver-which actually IS a problem...
There are two install files from the download...I tried to install them
both. One file (from W2k_XP) doesn't work. I click on it, it asks if it
should let it run I click yes-nothing happens. I click it again-go through
the same process and nothing happens. I go over to the other one (from SE) I
click install and allow...a message pops up saying: 'Cannot Open Key' and it
keeps giving me these messages under the 'Cannot Open Key' part but every
message is slightly different from the last one and I can't get it off until
I restart the computer again. This the the 1st three messages I get from it-I
hope it helps!

'Cannot Open Key'
ENUM\ACPI\FIXEDBUTTON\2&DABA3FF&0

'Cannot Open Key'
ENUM\ACPI\GENUINEINTEL_-_X86_FAMILY_15_MODEL_21\_0

'Cannot Open Key'
ENUM\ACPI\PNP0000\471BF87COF&0


From then on ENUM\ACPI\PNP stays the same.
I hope those messages help!

That sounds like a problem with permissions on the Enum key.

My immediate reaction, would be to log in as administrator, and
try to install the driver again. You probably won't break anything,
trying it that way.

If that doesn't work, perhaps someone else can help restoring
the permissions in the registry. I understand Microsoft has a
"Fixit" that uses the "secsetup.inf" to restore things to the
way they were when the OS was first installed, but if something
goes wrong there, you'll have more than just broken audio
to worry about.

The permissions I can see in regedit right now, on the
following key, are "Read - Allowed" for "Everyone" and
"Full Control - Allowed" and "Read - Allowed" for the SYSTEM
account. I presume that is how it is supposed to be, as I've
never had driver install problems.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum

Paul
 
B

Bennett Marco

LadyMartel4000 said:
To Bennett Marco: No offence or anything but it was either I take the
computer or my friend was going to put an axe through it. Seriously...she
said that she had one in a back shed (laughs). But like I mentioned above-the
memory isn't exactly a problem. So why expand it if I don't need it?

I never said you should. In fact, I chided the person who did say you
should.
 
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M

Mike Hall - MVP

LadyMartel4000 said:
Thanks Mike and Paul, I did what you two told me to do but unfortantly
it's
still not working!

I readed the manuel and checked out to see if it was disabled or not. It
says: AC97 Audio Controller - Able. Therefore I'm guessing that isn't the
actual problem.

I tried installing the driver-which actually IS a problem...
There are two install files from the download...I tried to install them
both. One file (from W2k_XP) doesn't work. I click on it, it asks if it
should let it run I click yes-nothing happens. I click it again-go through
the same process and nothing happens. I go over to the other one (from SE)
I
click install and allow...a message pops up saying: 'Cannot Open Key' and
it
keeps giving me these messages under the 'Cannot Open Key' part but every
message is slightly different from the last one and I can't get it off
until
I restart the computer again. This the the 1st three messages I get from
it-I
hope it helps!

'Cannot Open Key'
ENUM\ACPI\FIXEDBUTTON\2&DABA3FF&0

'Cannot Open Key'
ENUM\ACPI\GENUINEINTEL_-_X86_FAMILY_15_MODEL_21\_0

'Cannot Open Key'
ENUM\ACPI\PNP0000\471BF87COF&0


From then on ENUM\ACPI\PNP stays the same.
I hope those messages help!

There is a good chance that the integrated sound card is a goner if the
drivers from Asus do not work.

However, there is something else you can try..

Go to Control Panel > System > Hardware tab > Device manager button..

Scroll down the list of devices until you reach the sound section.

Now uninstall all of the sound section, and then reboot your computer. It
should detect that there is no sound card and drivers, and attempt to
install whatever it can find. If drivers are not found, run the drivers from
the Asus web page for W2k/XP. You may just get lucky.

If this fails too, buy yourself a PCI soundcard and install it. You will
have to go into BIOS and disable onboard sound even though it may not be
working properly..

Good luck
 

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