No Print Spooler Service Installed


S

Simple Tech

My XP (SP 3) got Trojan infected and then cleaned. Prior to infection, print
spooler service was on the computer and working. After the cleaning, the
spooler somehow got removed entirely from the computer. Cannot add new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler service
back to my XP? Also, does the startup error message relate to this problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 
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G

Gerry Lieberwirth

Did you try to restore your system to a date prior getting the trojan? It
looks like your registry is messed up.
 
C

Cari \(MS-MVP\)

If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean the
trojan. Deleting the spooler is NOT what an application designed to remove
trojans should do. You may want to think about a format and clean install,
it really is the ONLY way to be sure you are rid of the nasties. There
should be NO DLL files in the Windows directory. All of them reside in
subdirectories. This indicates to me that there is still something very
wrong with your operating system.
 
S

Simple Tech

Hello Cari --

Thanks so much for caring about my incident. I ready far too many posts
concerning spooler systems. That implies that it is perhaps weak or unstable
-- the type of matter that maybe Microsoft could examine and improve.

But you and I are not there. I am here with no spooler for XP.

I always knew that a full Re-Install could do the fix. For obvious reasons,
I don't desire this option. Is there anyway at all to Install from Services,
the Spooler Service -- independent from a complete new OS Install?


--
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean the
trojan. Deleting the spooler is NOT what an application designed to remove
trojans should do. You may want to think about a format and clean install,
it really is the ONLY way to be sure you are rid of the nasties. There
should be NO DLL files in the Windows directory. All of them reside in
subdirectories. This indicates to me that there is still something very
wrong with your operating system.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

Simple Tech said:
My XP (SP 3) got Trojan infected and then cleaned. Prior to infection,
print
spooler service was on the computer and working. After the cleaning, the
spooler somehow got removed entirely from the computer. Cannot add new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler service
back to my XP? Also, does the startup error message relate to this
problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 
S

Simple Tech

Cari --

You are also 100% correct -- Virus/Trojan removal software do not destroy
the spooler service. In my case, it was offered to me by the virus software
to either simply clean or remove files. Since I had suffered significantly
from several Trojans, I opted to REMOVE ! ! !

Hence, I could be worse than the Trojan was!

Bottom Line? Must find a way to reinstall Spooler Service without having to
submit tyo an entirely new OS Installation.

Can you assist me?
--
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean the
trojan. Deleting the spooler is NOT what an application designed to remove
trojans should do. You may want to think about a format and clean install,
it really is the ONLY way to be sure you are rid of the nasties. There
should be NO DLL files in the Windows directory. All of them reside in
subdirectories. This indicates to me that there is still something very
wrong with your operating system.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

Simple Tech said:
My XP (SP 3) got Trojan infected and then cleaned. Prior to infection,
print
spooler service was on the computer and working. After the cleaning, the
spooler somehow got removed entirely from the computer. Cannot add new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler service
back to my XP? Also, does the startup error message relate to this
problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 
C

Cari \(MS-MVP\)

A Repair Installation is an option, but does not usually reinstall the
Spooler Service. It is successful about 33% of the time, so it's probably
an option you can try. I presume you have tried System Restore to go back
to the point in time when you still could print (even if that means you
still have the trojan).

http://www.michaelstevenstech.com/XPrepairinstall.htm

BEFORE you do the Repair, if you have installed IE7, please UNINSTALL it.
You can reinstall it AFTER the Repair is complete.

If your CD of XP is an early version, you may wish to make a slipstream CD
which will include all Service Packs to date. Otherwise, once the Repair is
done, you will have to download and install each Service Pack and update
again.

http://www.msfn.org/articles.php?action=show&showarticle=49

This small FREE program makes slipstreaming easy, even for the total novice.
For general spyware and trojan removal, I'd suggest SpyBot Search and
Destroy:
http://www.safer-networking.org/en/download/

and of course Windows Defender which will update itself and run nightly
(default is 3am)
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


Simple Tech said:
Cari --

You are also 100% correct -- Virus/Trojan removal software do not destroy
the spooler service. In my case, it was offered to me by the virus
software
to either simply clean or remove files. Since I had suffered
significantly
from several Trojans, I opted to REMOVE ! ! !

Hence, I could be worse than the Trojan was!

Bottom Line? Must find a way to reinstall Spooler Service without having
to
submit tyo an entirely new OS Installation.

Can you assist me?
--
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean the
trojan. Deleting the spooler is NOT what an application designed to
remove
trojans should do. You may want to think about a format and clean
install,
it really is the ONLY way to be sure you are rid of the nasties. There
should be NO DLL files in the Windows directory. All of them reside in
subdirectories. This indicates to me that there is still something very
wrong with your operating system.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

Simple Tech said:
My XP (SP 3) got Trojan infected and then cleaned. Prior to infection,
print
spooler service was on the computer and working. After the cleaning,
the
spooler somehow got removed entirely from the computer. Cannot add new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler
service
back to my XP? Also, does the startup error message relate to this
problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 
Ad

Advertisements

S

Simple Tech

Hello Cari--
Thank you so genuinely much for your care in this matter. I have tried
earlier restore point, but none available since I don't run back-up. LESSON
LEARNED!
I will attempt repair install, but one new question:

What happens if I do a full or other backup prior to repair or new install
follwed by a backup restore? Would I in effect correct the spooler service
and essentially preserve the pc as is (apps, settings, so forth)? If yes,
this sounds like it could be the answer to so many spooler problems posted
everywhere.
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
A Repair Installation is an option, but does not usually reinstall the
Spooler Service. It is successful about 33% of the time, so it's probably
an option you can try. I presume you have tried System Restore to go back
to the point in time when you still could print (even if that means you
still have the trojan).

http://www.michaelstevenstech.com/XPrepairinstall.htm

BEFORE you do the Repair, if you have installed IE7, please UNINSTALL it.
You can reinstall it AFTER the Repair is complete.

If your CD of XP is an early version, you may wish to make a slipstream CD
which will include all Service Packs to date. Otherwise, once the Repair is
done, you will have to download and install each Service Pack and update
again.

http://www.msfn.org/articles.php?action=show&showarticle=49

This small FREE program makes slipstreaming easy, even for the total novice.
For general spyware and trojan removal, I'd suggest SpyBot Search and
Destroy:
http://www.safer-networking.org/en/download/

and of course Windows Defender which will update itself and run nightly
(default is 3am)
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


Simple Tech said:
Cari --

You are also 100% correct -- Virus/Trojan removal software do not destroy
the spooler service. In my case, it was offered to me by the virus
software
to either simply clean or remove files. Since I had suffered
significantly
from several Trojans, I opted to REMOVE ! ! !

Hence, I could be worse than the Trojan was!

Bottom Line? Must find a way to reinstall Spooler Service without having
to
submit tyo an entirely new OS Installation.

Can you assist me?
--
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean the
trojan. Deleting the spooler is NOT what an application designed to
remove
trojans should do. You may want to think about a format and clean
install,
it really is the ONLY way to be sure you are rid of the nasties. There
should be NO DLL files in the Windows directory. All of them reside in
subdirectories. This indicates to me that there is still something very
wrong with your operating system.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

My XP (SP 3) got Trojan infected and then cleaned. Prior to infection,
print
spooler service was on the computer and working. After the cleaning,
the
spooler somehow got removed entirely from the computer. Cannot add new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler
service
back to my XP? Also, does the startup error message relate to this
problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 
Ad

Advertisements

C

Cari \(MS-MVP\)

I have no idea whether it might again wipe out the spooler - sorry. A
System Repair will keep all the documents and settings (files, music,
documents, videos etc) but whether or not the backup would wipe it out, I
don't know. Remember if you're doing the Repair, uninstall IE7 first. You
really really do not want to know what happens if you forget and you don't
have a second PC with IE7 uninstall files handy. Well, perhaps you do.
You're stuck with an IE that's somewhere between 6 and 7. 7 won't repair,
install or uninstall and 6 won't work. It's not a nice scenario, and I have
been there. But I do have more than one PC. The Repair wipes out all
updates and uninstall files (including those from IE7). So you get your
second PC, copy the IE7 files from the Windows folder to a CD, copy those
files to the 'broken' PC, uninstall IE7 and then you're back to a real IE6
from where you can do what you want. An interesting little excursion which
I have no wish to repeat.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

Simple Tech said:
Hello Cari--
Thank you so genuinely much for your care in this matter. I have tried
earlier restore point, but none available since I don't run back-up.
LESSON
LEARNED!
I will attempt repair install, but one new question:

What happens if I do a full or other backup prior to repair or new install
follwed by a backup restore? Would I in effect correct the spooler
service
and essentially preserve the pc as is (apps, settings, so forth)? If yes,
this sounds like it could be the answer to so many spooler problems posted
everywhere.
Thank you,

Sincerely,

Simple Tech


Cari (MS-MVP) said:
A Repair Installation is an option, but does not usually reinstall the
Spooler Service. It is successful about 33% of the time, so it's
probably
an option you can try. I presume you have tried System Restore to go
back
to the point in time when you still could print (even if that means you
still have the trojan).

http://www.michaelstevenstech.com/XPrepairinstall.htm

BEFORE you do the Repair, if you have installed IE7, please UNINSTALL it.
You can reinstall it AFTER the Repair is complete.

If your CD of XP is an early version, you may wish to make a slipstream
CD
which will include all Service Packs to date. Otherwise, once the Repair
is
done, you will have to download and install each Service Pack and update
again.

http://www.msfn.org/articles.php?action=show&showarticle=49

This small FREE program makes slipstreaming easy, even for the total
novice.
For general spyware and trojan removal, I'd suggest SpyBot Search and
Destroy:
http://www.safer-networking.org/en/download/

and of course Windows Defender which will update itself and run nightly
(default is 3am)
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


Simple Tech said:
Cari --

You are also 100% correct -- Virus/Trojan removal software do not
destroy
the spooler service. In my case, it was offered to me by the virus
software
to either simply clean or remove files. Since I had suffered
significantly
from several Trojans, I opted to REMOVE ! ! !

Hence, I could be worse than the Trojan was!

Bottom Line? Must find a way to reinstall Spooler Service without
having
to
submit tyo an entirely new OS Installation.

Can you assist me?
--
Thank you,

Sincerely,

Simple Tech


:

If there really is no spooler service, it's time to reinstall Windows.

Personally I'd also definitely UNINSTALL whatever you used to clean
the
trojan. Deleting the spooler is NOT what an application designed to
remove
trojans should do. You may want to think about a format and clean
install,
it really is the ONLY way to be sure you are rid of the nasties.
There
should be NO DLL files in the Windows directory. All of them reside
in
subdirectories. This indicates to me that there is still something
very
wrong with your operating system.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

My XP (SP 3) got Trojan infected and then cleaned. Prior to
infection,
print
spooler service was on the computer and working. After the
cleaning,
the
spooler somehow got removed entirely from the computer. Cannot add
new
printer nor do any printing. With each new startup, error states:

Error Loading C:]Windows\wftadfi16_080921a.dll.
Specified Module Could Not Be Found.

Can someone guide me how to re-install from zero the print spooler
service
back to my XP? Also, does the startup error message relate to this
problem
or is it altogether a different one?

Your help is most appreciated.
--
Thank you,

Sincerely,

Simple Tech
 

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