No Internet Connection Upon Resume from Sleep

[Guest]

I have a new Gateway FX530 with Windows Vista Home Premium. I can sleep the
computer fine, and it wakes up fine, except upon waking up I no longer have
an internet connection. Any ideas to help?

I have comcast cable internet connected to a D-Link router.

Thanks!

 

[Guest]

I have a new Gateway FX530 with Windows Vista Home Premium. I can sleep the
computer fine, and it wakes up fine, except upon waking up I no longer have
an internet connection. Any ideas to help?

I have comcast cable internet connected to a D-Link router.

Thanks!

Also, I have installed Microsoft's Vista Update KB938979 and it has not
helped.

 

[MICHAEL]

* SteveM:

Also, I have installed Microsoft's Vista Update KB938979 and it has not helped.

Are you using a wireless router and a usb wireless network card?

Try this update. Please report back.

http://support.microsoft.com/default.aspx?scid=kb;en-us;936003

Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps
establish a quality baseline for the USB core components on the Windows Vista operating system.
This rollup supersedes previously-released USB fixes and contains additional high-applicability
USB fixes.


-Michael

 

[Guest]

No wireless card, my PC is connected to the D-Link Router via Ethernet cable.

The link you provided has information on the cumulative update rollup, but
no download links. Do I have to download each update that is listed on that
page individually?

Thanks.

Steve

 

[MICHAEL]

* SteveM:

No wireless card, my PC is connected to the D-Link Router via Ethernet cable.

The link you provided has information on the cumulative update rollup, but
no download links. Do I have to download each update that is listed on that
page individually?

Thanks.

Steve,

Go the the link below. Put in the KB article number 936003
Give them a valid email address. They will email you back
in a couple of hours, at most. Follow the instructions in the email.
Oh, and do me a favor, please. When replying to a post, leave some
of the post intact. Thanks.

https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix


-Michael

 

[Guest]

* SteveM:

Steve,

Go the the link below. Put in the KB article number 936003
Give them a valid email address. They will email you back
in a couple of hours, at most. Follow the instructions in the email.
Oh, and do me a favor, please. When replying to a post, leave some
of the post intact. Thanks.

https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix


-Michael

Thanks again. I guess I know less about this than I thought. I'm not sure
if I have a x64 or x86 system. I have Vista Home Premium running on a
Gateway 32 bit with an Intel E6600 processor...?

 

[MICHAEL]

* SteveM:

Thanks again. I guess I know less about this than I thought. I'm not sure
if I have a x64 or x86 system. I have Vista Home Premium running on a
Gateway 32 bit with an Intel E6600 processor...?

32bit = x86



Take care,

Michael

 

[Guest]

* SteveM:

32bit = x86



Take care,

Michael

Unfortunately that update did not work. I received and installed 936003. I
restarted the computer, opened a web browser and then put the computer to
sleep. However, the blue power button on the front of the Gateway (which
normally blinks in sleep mode) stayed lit, the screen powered down, but the
computer was still humming (fan or disc). It would not wake up from the
"sleep" either, I had to do a hard power down...

 

[Guest]

Unfortunately that update did not work. I received and installed 936003. I
restarted the computer, opened a web browser and then put the computer to
sleep. However, the blue power button on the front of the Gateway (which
normally blinks in sleep mode) stayed lit, the screen powered down, but the
computer was still humming (fan or disc). It would not wake up from the
"sleep" either, I had to do a hard power down...

*** Okay, the sleep has worked on a few more tries, but upon resuming from
sleep I still have no internet connection... And network magic cannot
"repair" it without restarting the computer...