Computer wakes up from sleep and has not internet connection

L

Lakesidezx

I've finally managed to get vista to sleep properly (in the past it would
just wakeup after 2 seconds after setting the computer to go to sleep) but
now I have another problem.

Upon waking up the computer from sleep the network internet connection is
dead and no sites are reachable, I use the repair option for the network
card but it just reports back that there is something wrong with my ISP and
that I should contact them. A full reboot solves the problem and the
computer works fine so it's not a problem with my ISP.

I've unchecked the box so that vista doesn't turn off the network card's
power on both network cards(which are built onto the mainboard) but it still
produces the problem of
the network internet being down upon waking from sleep.

Is there anything else that I need to do to make this work properly after
waking from sleep?

Thanks for the assistance.
 
B

Bill Yanaire

Do a search on this newsgroup with the keyword "sleep". I just did and came
up with over 400 messages. Probably one of those already has your answer.
 
M

Mac

I just solved a similar problem on my laptop - I use a wireless connection
and it was losing internet after sleep (but not restart). Solution for me
was to disable the built-in ethernet card which I don't use.
 
B

Bob G

I've finally managed to get vista to sleep properly (in the past it would
just wakeup after 2 seconds after setting the computer to go to sleep) but
now I have another problem.

Upon waking up the computer from sleep the network internet connection is
dead and no sites are reachable, I use the repair option for the network
card but it just reports back that there is something wrong with my ISP and
that I should contact them. A full reboot solves the problem and the
computer works fine so it's not a problem with my ISP.

I've unchecked the box so that vista doesn't turn off the network card's
power on both network cards(which are built onto the mainboard) but it still
produces the problem of
the network internet being down upon waking from sleep.

Is there anything else that I need to do to make this work properly after
waking from sleep?

Thanks for the assistance.

I had a similar problem (many people do, from what I'm reading).
This worked for me:
Go to Control Panel and open Windows Firewall (put a shortcut on your
desk for later use).
Click on "Turn Firewall off or on" (top left).
Follow the windows and click on "off (not recommended)", then Apply.
Wait one or two seconds and click "on" again to turn Firewall on,
Apply and OK.
You should now be able to connect.
Please tell us if this worked for you.
 
L

Lakesidezx

Hi Bob,

First off let me say thank you for taking the time to try to help me, it is
appreciated.

I've tried what you said, but this didn't work. I turned off the firewall
after the computer is woken back up but the internet stays dead.

However, I did find another way of doing this.

I go into device manager and disable the network that the internet cable is
plugged into on my computer, and then enable it and sure as rice can be
white, the internet is back and running again.

So if or until Microsoft can figure out how to perma-fix this, this would be
my next best solution to the problem and it's only a couple extra clicks at
the moment which is surely faster then actually shutting down the computer
and rebooting.

Again my appreciation for your efforts and if you hadn't said something
about turning off the firewall, I wouldn't have even thought to disable and
re enable the network card in device manager.

Adam
 
L

Lakesidezx

Thanks, I tried that today but it didn't solve the problem for me. However
after waking up the computer I now go into device manager and disable the
active built in ethernet card and then re-enable it and I get internet
service again.

So now I've just got a shortcut on my desktop to the device manager and use
it to disable and enable the built in ethernet card after waking my computer
up each time.

Thanks for your time.
 
G

Guest

Lakesidezx said:
I've finally managed to get vista to sleep properly (in the past it would
just wakeup after 2 seconds after setting the computer to go to sleep) but
now I have another problem.

Upon waking up the computer from sleep the network internet connection is
dead and no sites are reachable, I use the repair option for the network
card but it just reports back that there is something wrong with my ISP and
that I should contact them. A full reboot solves the problem and the
computer works fine so it's not a problem with my ISP.

I've unchecked the box so that vista doesn't turn off the network card's
power on both network cards(which are built onto the mainboard) but it still
produces the problem of
the network internet being down upon waking from sleep.

Is there anything else that I need to do to make this work properly after
waking from sleep?

Thanks for the assistance.
 
D

dev

/suzyB/ said:
Same here, and I am not certain that Vista is at fault.

Go to taskmanager and kill the browser process. Then restart the browser.
If you find a better answer, please reply here.
 

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