no connection between XP and canon IXUS40 camera possible

[Guest]

Hi all
my brother has bought a camera Canon ixus40 . I connected it to the usb port
of the Dell laptop XP home SR2 and installed the delivered canon sw> no
transfer.
I de-installed the sw and tried with the standard xp driver> when connecting
the camera, the camera icon named "canon ixus" pops up in the control panel/
camera screen>>> so xp sees the camera; however no transfer; when i click on
the icon and select "acquire pictures", i get a message that a camera window
is open already. I downloaded the latest WIA driver from Canon, installed
it... same result.
When i start up the driver-delivered "explorer sw" and acquire pics.... got
the message: "connect your camera or switch it on !"
When i go to control panel/system/hardware/device manager and select the
camera ... it shows in the general TAB "working fine"; the driver indicates
the latest version 6.4.0
The USB ports of the pc work fine with a memory stick.
What could be blocking the camera connection?
The camera connected to my own xp pc works fine, no problem with cables or
camera !
I runned all kinds of antispyware; no luck either
Many thanks if somebody could help !
Lucien

 

[Malke]

Hi all
my brother has bought a camera Canon ixus40 . I connected it to the
usb port of the Dell laptop XP home SR2 and installed the delivered
canon sw> no transfer.
I de-installed the sw and tried with the standard xp driver> when
connecting the camera, the camera icon named "canon ixus" pops up in
the control panel/ camera screen>>> so xp sees the camera; however no
transfer; when i click on the icon and select "acquire pictures", i
get a message that a camera window is open already. I downloaded the
latest WIA driver from Canon, installed it... same result.
When i start up the driver-delivered "explorer sw" and acquire
pics.... got the message: "connect your camera or switch it on !"
When i go to control panel/system/hardware/device manager and select
the camera ... it shows in the general TAB "working fine"; the driver
indicates the latest version 6.4.0
The USB ports of the pc work fine with a memory stick.
What could be blocking the camera connection?
The camera connected to my own xp pc works fine, no problem with
cables or camera !
I runned all kinds of antispyware; no luck either
Many thanks if somebody could help !
Lucien

You might want to ask in a Canon forum or Canon tech support. A better
solution is to not connect your digital cameras directly to the
computer anyway. Get a USB card reader - my Lexmark has 5 differently
sized slots and was around $30usd. That way you don't need to connect
the camera and use up its battery while working with your pictures.

Malke

 

[Guest]

Hi Malke
thanks for your reply, indeed this would be an option, thanks.
But he only uses 1 card : the camera; uploads the pics... and then handles
them with fotoshop......
I could re-install the complete XP, maybe it would work, for shure alot of
work.
If somebody could give me a hint what could be wrong, i could fix it.
If not, i'll need to buy a card reader
Lucien

 

[Malke]

Hi Malke
thanks for your reply, indeed this would be an option, thanks.
But he only uses 1 card : the camera; uploads the pics... and then
handles them with fotoshop......
I could re-install the complete XP, maybe it would work, for shure
alot of work.
If somebody could give me a hint what could be wrong, i could fix it.
If not, i'll need to buy a card reader
Lucien

Personally I think reinstalling your operating system because you're
having trouble with a camera is way overkill. I'd rather go buy the
card reader. Here is a link to excellent website dealing with digital
photography. They have forums based on which camera you have and I
think you'll have a good chance of finding an answer about the Canon
there:

http://www.dpreview.com/

Malke