No Boot

[Sunshine]

Try to help a friend whose laptop w/XP will not boot. I have no idea what
was installed prior to getting the error message.
stop: c0000135 {unable to locate component}
This application has failed because BASEGHJEB32 was not found. Reinstalling
the application may fix this problem. How do I resolve this issue? I
cannot boot in normal mode or safemode. Nor can I boot from the CD. Thanks

 

[Pegasus \(MVP\)]

Try to help a friend whose laptop w/XP will not boot. I have no idea what
was installed prior to getting the error message.
stop: c0000135 {unable to locate component}
This application has failed because BASEGHJEB32 was not found.
Reinstalling the application may fix this problem. How do I resolve this
issue? I cannot boot in normal mode or safemode. Nor can I boot from the
CD. Thanks

- How did you set the machine to boot from a CD?
- What CD are you trying to boot off?
- What happens when you try?

 

[Sunshine]

Trying to start using the XP CD. I get the press anykey to start from CD
option, but every key beeps when pressed.

 

[Pegasus \(MVP\)]

You may have a hardware problem. Try a different keyboard and/or
a different boot CD.

 

[Sunshine]

Thanks, this is a laptop and I did try a different XP CD.

 

[Pegasus \(MVP\)]

Even though it's a laptop, you still need to try a
different (=external) keyboard. Your friendly
PC dealer should be able to help you.