No Body in OWA New Message, Reply, or Forward

[Joe Smith]

When I use Internet Explorer 66.0.2800 to compose a new
message, reply to a message, or forward a message in
Outlook Web Access, the message has no body to compose
in. The icon for missing control is in the upper left
hand corner of the message body area.
I have tried copying the OCX used in IE to my System 32
folder, but that has not helped. Any ideas? I have tried
looking for a 'Repair Internet Explorer' option in IE and
in the Control Panel, but have not been successful their,
either. Also, I have searched through knowledge base in
for both OWA and IE, again unsuccessful. I have not
encountered this problem on other computers, or in the
past 4 years that I have been using OWA, so I believe
this is a fairly unique problem with this particular
installation. If anyone has any advice, aside from
reinstalling, it would be much appreciated. Thanks!

 

[Walter Holm]

I have had this problem twice now. Once with Windows 2000 and now with
Windows 2003 Server. I am not sure if it's related to installing
Intellipoint, but that is the last thing I installed. I cannot remember if
I removed anything else and patches are not automatically updating the
Windows 2003 Server at this point, so it's not related to a recent patch. I
was just wondering if you have recently installed Intellipoint by chance.

-Walt

 

[Joe Smith]

I have not installed Intellipoint recently. This problem
surfaced about three months ago. I am not aware of
installing/unistalling any software around this time. It
was one of those things- one day everything worked, the
next it didn't. It is strange that I can open emails and
read them, but the conrol used for composing the message
body seems to be missing. Does anyone know that name of
this control? Is it possible that this control has become
unregistered?
Thanks for responding and commiserating.

 

[Walter Holm]

I have also run a script that re-registers security DLLs that sometimes get
screwed up because of signed drivers (MS knows this a problem for XP
systems...when a computers drivers are updated, some times, when a signed
driver is used, certain DLLs are not re-registered. This prevents you from
going to any HTTPS site (they appear as a 404 error) if you re-register
certain DLLs manually, it fixes the problem); I did that for this system
somewhat recently, but since I do not use OWA everyday, I cannot tell what
exactly caused it.

-Walt