New motherboard wont recognize harddrive

[Tyrone]

I just bought a new cpu and motherboard (Athlon 2600 xp).
It will not recognize my harddrive which has windows xp
on it. I tried to format the hard disk and do a clean
install but windows setup says I dont have a harddrive.
When I put the old board back in (Ahtlon 650 mhz)
everything is fine again. Help! Do I need a new
harddrive? The harddrive is a Western 80 gig and is about
a year old. The new board is an Albaltron KX400.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Is the hard drive seen in the system BIOS, have you told the BIOS to
redetect? It's also possible you don't have the hard drive properly
connected or jumpered or maybe, the hard drive is just bad. Wouldn't be the
first time a new hard drive was bad out of the box.

 

[Tyrone]

It's not a new hard drive. It's the same hard drive I use
with the old motherboard. The new motherboard's system
BIOS does recognize the hard drive but their is a voice
that says 'the hard disk may have a problem' while the
system is booting up.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

If you have the tools disk that came with the hard drive you should run a
diagnostic on the disk. If not, visit the hard drive manufacturer's web
site, download the tools, create the disk as instructed at their site, boot
from the disk and run their diagnostic on the hard drive.

 

[Tyrone]

I have the diagnostic tool but it won't diagnose the drive
because it is formattted as nfts. I will go to the western
website to see about more help and diagnostic tools.
Thanks for your help and advise

 

[LVTravel]

If the drive works on one system and not another, it is the setup for the
new system that is in error. Are you sure that the IDE drive cable is
connected correctly to the drive and the motherboard. The colored side of
the ribbon will be next to the power connector on the drive and you really
need to look at the motherboard for pin one and make sure that the colored
stripe is connected at pin 1 on the motherboard. Are you using the same IDE
cable between both systems? If not try a different IDE cable.

It should not matter at all if the drive is formatted or a new
out-of-the-box drive as long as all connectors are good and the drive is
jumpered OK.

I purchased an MB and Athlon CPR previously that I was unable to use as the
IDE channel on the MB was bad. It would recognize any hard drive installed
but it would not access the disk. After replacing the MB everything worked
OK. That MB was not the same as what you have but it had the VIA chip set.
I was never able to get the board up and running enough to determine if a
driver update would have worked, until I replaced the MB.

 

[Tyrone]

That sounds more like the problem I'm having. The
motherboard does recognize the hard drive in the bios but
it will not boot it. The MB came with it's own cable and
will not even recognize the cable I used with the old
board (something about 80 connectors). I bought the board
from Tiger Direct and will contact them to see what they
say.
Thanks.

 

[LVTravel]

Absolutely contact Tiger Direct. Hope you purchased this with a credit card
so you will have something to fall back on if Tiger decides that there is
nothing wrong with the board. I have had problems with them in the past
(3-4 years ago) but no problem lately.

 

[LVTravel]

Also, the drive should have worked on the controller with either a 40 or 80
wire cable but would have really been slow with the 40. The 80 wire cable
will have two different colored ends. One will be blue and the other will
be black (normally). Make sure the blue end is attached to the MB.+

 

[LVTravel]

Also, the drive should have worked on the controller with either a 40 or 80
wire cable but would have really been slow with the 40. The 80 wire cable
will have two different colored ends. One will be blue and the other will
be black (normally). Make sure the blue end is attached to the MB.+

 

[Tyrone]

I did buy it with a card and I am pretty sure I had the
cable in right but i will make sure when I get home from
work tonight.
Again, thanks much for your advice

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

On Windows XP, some drives using the 40-Wire cable will produce an
unmountable boot volume error:
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:
80/support/kb/articles/Q297/1/85.ASP&NoWebContent=1

 

[Tyrone]

Actually, I have gotten that exact error with the new
board. The old board uses a 40 pin cable for the hard
drive the new one uses an 80 pin.

 

[Tyrone]

I have another question. It appears the IDE cable is fine
(I'm using with the old MB). The secondary IDE reads and
accesses my dvd drive with no problem. If I plug the hard
drive into the secondary connector would it work thus
helping me confirm that the primary is defective?