NEW MOTHERBOARD WINDOWS WONT WORK

G

Guest

I have a Emachines that the power supply went and took the motherboard out. I
replaced the motherboard, processor, and memory. The only disc I have is the
Emachines one. I ran the 2 discs the computer still does'nt work. It starts
up gets to a screen that says your computer was shut down improperly do you
want to start up in safe mode or normal either one I try it just shuts down
again and starts back up. What can I do? I've only had this machine for a
little over 2 yrs. I dont think I should have to spend $200.00 on a new XP
because of a faulty computer. I have XP home can I use a XP Pro disc to try
to repair mine?
 
J

Jupiter Jones [MVP]

The media shipped will only work as long as the motherboard is from
Emachines.
Another option is to return the motherboard and purchase an Emachine
motherboard from the manufacturer or possibly (cautiously) from Ebay.

Your Windows XP Pro disk will not work with your Windows XP Home
Product Key.
 
B

Bruce Chambers

mitch4166 said:
I have a Emachines that the power supply went and took the motherboard out. I
replaced the motherboard, processor, and memory. The only disc I have is the
Emachines one. I ran the 2 discs the computer still does'nt work. It starts
up gets to a screen that says your computer was shut down improperly do you
want to start up in safe mode or normal either one I try it just shuts down
again and starts back up. What can I do? I've only had this machine for a
little over 2 yrs. I dont think I should have to spend $200.00 on a new XP
because of a faulty computer. I have XP home can I use a XP Pro disc to try
to repair mine?


You'll have to obtain the replacement motherboard from eMachines if you
wish to continue using that eMachines OEM license.

Normally, and assuming a retail license (many factory-installed OEM
installations are BIOS-locked to a specific chipset and therefore are
*not* transferable to a new motherboard - check yours before starting),
unless the new motherboard is virtually identical (same chipset, same
IDE controllers, same BIOS version, etc.) to the one on which the WinXP
installation was originally performed, you'll need to perform a repair
(a.k.a. in-place upgrade) installation, at the very least:

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Changing a Motherboard or Moving a Hard Drive with WinXP Installed
http://www.michaelstevenstech.com/moving_xp.html

The "why" is quite simple, really, and has nothing to do with
licensing issues, per se; it's a purely technical matter, at this point.
You've pulled the proverbial hardware rug out from under the OS. (If
you don't like -- or get -- the rug analogy, think of it as picking up a
Cape Cod style home and then setting it down onto a Ranch style
foundation. It just isn't going to fit.) WinXP, like Win2K before it,
is not nearly as "promiscuous" as Win9x when it comes to accepting any
old hardware configuration you throw at it. On installation it
"tailors" itself to the specific hardware found. This is one of the
reasons that the entire WinNT/2K/XP OS family is so much more stable
than the Win9x group.

As always when undertaking such a significant change, back up any
important data before starting.

This will also probably require re-activation, unless you have a
Volume Licensed version of WinXP Pro installed. If it's been more than
120 days since you last activated that specific Product Key, you'll most
likely be able to activate via the Internet without problem. If it's
been less, you might have to make a 5 minute phone call.



--

Bruce Chambers

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safety deserve neither liberty nor safety. ~Benjamin Franklin

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killed a great many philosophers.
~ Denis Diderot
 

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