New computer - can send but can't receive mails

K

Karen

Hello,

I've just bought a new desktop, have set up my Windows Mail with all my
account details and have managed to synchronise all the folders and previous
mails, etc. which are on my laptop (the two machines aren't networked).

I can send mails from Windows Mail on my new desktop but I can't download
any incoming ones. I don't receive any error messages, it simply doesn't see
that there are any on the server to receive.

I have since opened my laptop and it still receives all incoming messages as
usual without any problems.

I have since changed the settings to ensure that all e-mails remain on the
server but the fact that I tried to download to the new computer first,
before attempting a download on the old laptop, suggests that this isn't the
cause of the problem.

Is tehre another setting in Windows Mail somewhere which I can use to make
my new desktop the "default" machine?

Thanks
 
P

PA Bear [MS MVP]

On both computers (i.e., Windows Mail/Vista & OE/WinXP):

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Leave a copy of messages on the server (check this)

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Delete from the server when deleted from 'Deleted Items' (check as
desired)

On the Vista computer (Windows Mail) only:

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Remove from the server after XX days (select appropriate number & check).
 
K

Karen

Thank you for the answer. I have checked the box to leave the mails on the
server in Windows Mail on both computers but it makes no difference. I am
unable to download to the new computer but can to the old one (in that order,
so it's not like I've downloaded mails to the old one and they are no longer
there to download to the new one).

Is it a setting in Windows Mail or could it have something to do with the
host?

PA Bear said:
On both computers (i.e., Windows Mail/Vista & OE/WinXP):

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Leave a copy of messages on the server (check this)

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Delete from the server when deleted from 'Deleted Items' (check as
desired)

On the Vista computer (Windows Mail) only:

• Tools | Accounts | Mail | [account] | Properties | Advanced | Delivery
| Remove from the server after XX days (select appropriate number & check).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

I've just bought a new desktop, have set up my Windows Mail with all my
account details and have managed to synchronise all the folders and
previous
mails, etc. which are on my laptop (the two machines aren't networked).

I can send mails from Windows Mail on my new desktop but I can't download
any incoming ones. I don't receive any error messages, it simply doesn't
see
that there are any on the server to receive.

I have since opened my laptop and it still receives all incoming messages
as
usual without any problems.

I have since changed the settings to ensure that all e-mails remain on the
server but the fact that I tried to download to the new computer first,
before attempting a download on the old laptop, suggests that this isn't
the
cause of the problem.

Is tehre another setting in Windows Mail somewhere which I can use to make
my new desktop the "default" machine?
 

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