Hi
Maybe this will be of help:
Problem:
========
the option for a vpn connection is greyed out
Resolution:
==========
In a normal Windows 2000 computer there should only be 3 dll's in the
Windows
directory:
12/06/1999 08:00p 94,784 twain.dll
12/06/1999 08:00p 44,816 twain_32.dll
12/06/1999 08:00p 20,240 vmmreg32.dll
What we have seen is that the connections folder is called by explorer
which by
default uses it's current directory(windows)to look for dll's. We have
customers
who have older dll's in the windows directory and some of these
rasapi32.dll for
example can cause the greyed out problem.
This is what I would suggest doing
1. Click start, run, type CMD.EXE and make sure you can get to a CMD
prompt. Don't
use command.com
2. Type set and hit enter
3. Check the path - Let me know what it is.
4. Change to the c:\windows directory do a dir *.dll in the c:\windows
directory.
5. Rename any dll's to *.old and see if the connection folder issue goes
away.
If this fails try
To resolve this issue, use the following steps:
1. Make a backup copy of the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony
2. Delete the following value:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony\Cards\
NextID
3. Quit and then restart the Make a Connection Wizard. All of the network
connection options should now be available.
NOTE: The "Accept Incoming calls" option is dependent on the user's
privileges.
Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
