Network cable NOT unplugged


G

Guest

I'm getting a "Network cable is unplugged" error with an onboard Realtek card
even though Device Manager shows it installed and working properly. Brand-new
PC running Win XP Pro SP2. I plugged the network cable into another PC and
was instantly connected to the LAN, so it's not the network hardware. I
tried another new Netgear card, updated the drivers, it shows up OK in Device
Manager, but the same thing - Windows shows it unplugged. Also, now when I
reboot I see a startup message of "Media error" and "disconnecting from PCX
Rom" for the 2nd card. After researching a few places, I tried resetting the
speed to full duplex but nothng changed. This PC is supposed to be connecting
through a switch, and the other PCs on the switch are having no problem.

The only other thing that's different (to me) is that there is an option to
boot from the onboard card.

At this point I don't know where to go. I've added half a dozen PCs of all
makes to this LAN and never had any problem till now. Thanks.
 
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G

Guest

Peggy said:
I'm getting a "Network cable is unplugged" error with an onboard Realtek card
even though Device Manager shows it installed and working properly. Brand-new
PC running Win XP Pro SP2. I plugged the network cable into another PC and
was instantly connected to the LAN, so it's not the network hardware. I
tried another new Netgear card, updated the drivers, it shows up OK in Device
Manager, but the same thing - Windows shows it unplugged. Also, now when I
reboot I see a startup message of "Media error" and "disconnecting from PCX
Rom" for the 2nd card. After researching a few places, I tried resetting the
speed to full duplex but nothng changed. This PC is supposed to be connecting
through a switch, and the other PCs on the switch are having no problem.

The only other thing that's different (to me) is that there is an option to
boot from the onboard card.

At this point I don't know where to go. I've added half a dozen PCs of all
makes to this LAN and never had any problem till now. Thanks.

To add to the above: I now have the same problem with a second PC with the
same card. All cables and other hardware was successfully tested with other
PCs. I tried running ipconfig from cmd, and got the message: Media is
disconnected. Any advice would be greatly appreciated. I also contacted
Realtek, but they don't seem to have support per se on their site.

Peggy
 
A

AJR

Peggy - the "Network cable is unplugged" is Windows generic response for an
inopertve network when it cannot diagnosis the cause - do not accept it as
factual.

Consider firewall, and if installed) Norton's System works, Mcafee, etc.
 
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G

Guest

Thanks for the reply. There is no antivirus installed (we haven't been able
to connect this as a client, for obvious reasons) and the only firewall is
the Windows firewall, which I tried disabling.

No response from Realtek. I'm tearing my hair out here. I now have 2
unusable brand-new computers.

Peggy
 

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