.Net Framework V2 Install Corrupts MS Outlook Biz Contact Mgr

[JJ]

Problem Description: I recently purchased some new software and I need .net
framework V2.0.50727 loaded on my computer in order to utilize the software.
I currently have V1.1.4322 .net framework (think it loaded a long time ago to
support MS Windows Messenger Live). I have installed the newer version of
net and am then able to access the new software. However, it hoses up my MS
Outlook (MS Office Sm Biz Edition 2003) meaning it will not open and it gives
me an error message that says there is a problem with the Business Contacts
Mgr - it goes through the diagnostics to fix it and then asks me if I want to
open Outlook in Safe mode - when I select yes (or no) it loops me right back
to the diagnostics to fix the biz contact issue. I am completely shut out of
outlook as a result. I have tried the install and uninstall route 3 times
now. Once I uninstall the .net V2 software - Outlook is immediately
available.

I need the newer version of .Net to run this new software and I also need to
access my mail. What am I missing here and can anyone offer a solution?

Thanks!

 

[DL]

Have you run MS Update, which includes updates for all MS software, eg
Office 2003

 

[JJ]

Yes I have. Says my computer is up to date on all software (I also have the
auto updates set up to run so I'm always up to date).

 

[Andrew E.]

Try installing the patch for .NET v2.0,its kb913047

 

[MowGreen [MVP]]

Do not bother installing KB913047, rather, install .NET Framework 2
Service Pack 1 (SP1), after reinstalling .NET Framework 2.0, as it
" fixes the problems that are described in the following articles in the
Microsoft Knowledge Base "
Source: http://support.microsoft.com/kb/945757
KB913047 is included in SP1.

Prior to reinstalling .NET 2, download SP1 and *save* it.

Microsoft .NET Framework 2.0 Service Pack 1 (x86)
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en

Close *all* open programs and browsers once all downloads complete.

*** Make sure that Outlook is *not* running. ***

Disconnect the system from the network/net; completely *disable* the
installed antivirus/security suite and any anti-malware programs that
actively monitor the system or, passively monitors the registry [Ex:
Spybot Search and Destroy]. This includes all running processes and
services of same. Consult the Help file or the manufacturer's web site
to learn how this is accomplished.

Install .NET 2, reboot.
Install .NET 2 SP1, reboot.

*Reenable the installed security software prior to reconnecting the system *

Did that resolve the Outlook issue ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[MowGreen [MVP]]

BTW, since Outlook requires .NET Framework 1.1, the issue is most likely
related to that runtime and an improper installation of .NET Framework
2.0. That's what's probably causing the corruption in Outlook.
Suggest, before you do what I've posted below, that you verify that .NET
1.1 is installed properly and has not been affected by the install of
..NET 2:
http://blogs.msdn.com/astebner/archive/2008/03/03/8015158.aspx

Do not bother installing KB913047, rather, install .NET Framework 2
Service Pack 1 (SP1), after reinstalling .NET Framework 2.0, as it
" fixes the problems that are described in the following articles in the
Microsoft Knowledge Base "
Source: http://support.microsoft.com/kb/945757
KB913047 is included in SP1.

Prior to reinstalling .NET 2, download SP1 and *save* it.

Microsoft .NET Framework 2.0 Service Pack 1 (x86)
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en


Close *all* open programs and browsers once all downloads complete.

*** Make sure that Outlook is *not* running. ***

Disconnect the system from the network/net; completely *disable* the
installed antivirus/security suite and any anti-malware programs that
actively monitor the system or, passively monitors the registry [Ex:
Spybot Search and Destroy]. This includes all running processes and
services of same. Consult the Help file or the manufacturer's web site
to learn how this is accomplished.

Install .NET 2, reboot.
Install .NET 2 SP1, reboot.

*Reenable the installed security software prior to reconnecting the
system *

Did that resolve the Outlook issue ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Problem Description: I recently purchased some new software and I need
.net framework V2.0.50727 loaded on my computer in order to utilize
the software. I currently have V1.1.4322 .net framework (think it
loaded a long time ago to support MS Windows Messenger Live). I have
installed the newer version of net and am then able to access the new
software. However, it hoses up my MS Outlook (MS Office Sm Biz
Edition 2003) meaning it will not open and it gives me an error
message that says there is a problem with the Business Contacts Mgr -
it goes through the diagnostics to fix it and then asks me if I want
to open Outlook in Safe mode - when I select yes (or no) it loops me
right back to the diagnostics to fix the biz contact issue. I am
completely shut out of outlook as a result. I have tried the install
and uninstall route 3 times now. Once I uninstall the .net V2
software - Outlook is immediately available.

I need the newer version of .Net to run this new software and I also
need to access my mail. What am I missing here and can anyone offer a
solution?

Thanks!

 

[JJ]

Hi and thanks for your suggestions.
Here's what I did:
1. verified the 1.1 version was good - yes
2. Closed all unnecessary open programs
2. downloaded/saved V2 SP1 (did not run)
3. Closed all programs
4. Disabled virus/security system
5. Installed .net V2
6. Rebooted
7. Installed (ran) .net SP1
8. Rebooted
9. Reneabled Security
10. Opened outlook - same error/same issue
11. Went back to the.net install verification tool and ran it against the
v2.0 stuff I just installed.
12. Got the following error message: 09/03/08 15:42:36 Starting setup
verification for product: .NET Framework v2.0 (x86) All
09/03/08 15:42:36 Running filelistgen.exe with command line:
"C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\IXP000.TMP\filelistgen.exe"
/out="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\filelistgen_output.txt"
/log="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\filelistgen_log.txt"
/map="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\IXP000.TMP\v20_urt_std_x86_ixp.sem"
09/03/08 15:42:37
09/03/08 15:42:37
09/03/08 15:42:37 ************ Log info from FileListGen.exe ************
09/03/08 15:42:37
09/03/08 15:42:37 - Reading Map File...
09/03/08 15:42:37 - Getting Products Info...
09/03/08 15:42:37 *** No product was found to analyse!
09/03/08 15:42:37 ********* End of log info from FileListGen.exe ********
09/03/08 15:42:37
09/03/08 15:42:37
09/03/08 15:42:37 ****ERROR**** VerifySetup returned false for parameters
v20_urt_std_x86_ixp.sem and E_FILES
09/03/08 15:42:37 Verification thread is returning 100


Does that shed any light or help with a resolution to this???

--
Thoughts? Ideas? A Fix?

BTW, since Outlook requires .NET Framework 1.1, the issue is most likely
related to that runtime and an improper installation of .NET Framework
2.0. That's what's probably causing the corruption in Outlook.
Suggest, before you do what I've posted below, that you verify that .NET
1.1 is installed properly and has not been affected by the install of
..NET 2:
http://blogs.msdn.com/astebner/archive/2008/03/03/8015158.aspx

Do not bother installing KB913047, rather, install .NET Framework 2
Service Pack 1 (SP1), after reinstalling .NET Framework 2.0, as it
" fixes the problems that are described in the following articles in the
Microsoft Knowledge Base "
Source: http://support.microsoft.com/kb/945757
KB913047 is included in SP1.

Prior to reinstalling .NET 2, download SP1 and *save* it.

Microsoft .NET Framework 2.0 Service Pack 1 (x86)
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en


Close *all* open programs and browsers once all downloads complete.

*** Make sure that Outlook is *not* running. ***

Disconnect the system from the network/net; completely *disable* the
installed antivirus/security suite and any anti-malware programs that
actively monitor the system or, passively monitors the registry [Ex:
Spybot Search and Destroy]. This includes all running processes and
services of same. Consult the Help file or the manufacturer's web site
to learn how this is accomplished.

Install .NET 2, reboot.
Install .NET 2 SP1, reboot.

*Reenable the installed security software prior to reconnecting the
system *

Did that resolve the Outlook issue ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Problem Description: I recently purchased some new software and I need
.net framework V2.0.50727 loaded on my computer in order to utilize
the software. I currently have V1.1.4322 .net framework (think it
loaded a long time ago to support MS Windows Messenger Live). I have
installed the newer version of net and am then able to access the new
software. However, it hoses up my MS Outlook (MS Office Sm Biz
Edition 2003) meaning it will not open and it gives me an error
message that says there is a problem with the Business Contacts Mgr -
it goes through the diagnostics to fix it and then asks me if I want
to open Outlook in Safe mode - when I select yes (or no) it loops me
right back to the diagnostics to fix the biz contact issue. I am
completely shut out of outlook as a result. I have tried the install
and uninstall route 3 times now. Once I uninstall the .net V2
software - Outlook is immediately available.

I need the newer version of .Net to run this new software and I also
need to access my mail. What am I missing here and can anyone offer a
solution?

Thanks!

 

[JJ]

BTW - both installations for V2 & V2 SP1 completed setup with no error issues
indicated.
--
Thoughts? Ideas? A Fix?

Hi and thanks for your suggestions.
Here's what I did:
1. verified the 1.1 version was good - yes
2. Closed all unnecessary open programs
2. downloaded/saved V2 SP1 (did not run)
3. Closed all programs
4. Disabled virus/security system
5. Installed .net V2
6. Rebooted
7. Installed (ran) .net SP1
8. Rebooted
9. Reneabled Security
10. Opened outlook - same error/same issue
11. Went back to the.net install verification tool and ran it against the
v2.0 stuff I just installed.
12. Got the following error message: 09/03/08 15:42:36 Starting setup
verification for product: .NET Framework v2.0 (x86) All
09/03/08 15:42:36 Running filelistgen.exe with command line:
"C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\IXP000.TMP\filelistgen.exe"
/out="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\filelistgen_output.txt"
/log="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\filelistgen_log.txt"
/map="C:\DOCUME~1\JANEJO~1\LOCALS~1\Temp\IXP000.TMP\v20_urt_std_x86_ixp.sem"
09/03/08 15:42:37
09/03/08 15:42:37
09/03/08 15:42:37 ************ Log info from FileListGen.exe ************
09/03/08 15:42:37
09/03/08 15:42:37 - Reading Map File...
09/03/08 15:42:37 - Getting Products Info...
09/03/08 15:42:37 *** No product was found to analyse!
09/03/08 15:42:37 ********* End of log info from FileListGen.exe ********
09/03/08 15:42:37
09/03/08 15:42:37
09/03/08 15:42:37 ****ERROR**** VerifySetup returned false for parameters
v20_urt_std_x86_ixp.sem and E_FILES
09/03/08 15:42:37 Verification thread is returning 100


Does that shed any light or help with a resolution to this???

--
Thoughts? Ideas? A Fix?

BTW, since Outlook requires .NET Framework 1.1, the issue is most likely
related to that runtime and an improper installation of .NET Framework
2.0. That's what's probably causing the corruption in Outlook.
Suggest, before you do what I've posted below, that you verify that .NET
1.1 is installed properly and has not been affected by the install of
..NET 2:
http://blogs.msdn.com/astebner/archive/2008/03/03/8015158.aspx

Do not bother installing KB913047, rather, install .NET Framework 2
Service Pack 1 (SP1), after reinstalling .NET Framework 2.0, as it
" fixes the problems that are described in the following articles in the
Microsoft Knowledge Base "
Source: http://support.microsoft.com/kb/945757
KB913047 is included in SP1.

Prior to reinstalling .NET 2, download SP1 and *save* it.

Microsoft .NET Framework 2.0 Service Pack 1 (x86)
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en


Close *all* open programs and browsers once all downloads complete.

*** Make sure that Outlook is *not* running. ***

Disconnect the system from the network/net; completely *disable* the
installed antivirus/security suite and any anti-malware programs that
actively monitor the system or, passively monitors the registry [Ex:
Spybot Search and Destroy]. This includes all running processes and
services of same. Consult the Help file or the manufacturer's web site
to learn how this is accomplished.

Install .NET 2, reboot.
Install .NET 2 SP1, reboot.

*Reenable the installed security software prior to reconnecting the
system *

Did that resolve the Outlook issue ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




JJ wrote:

Problem Description: I recently purchased some new software and I need
.net framework V2.0.50727 loaded on my computer in order to utilize
the software. I currently have V1.1.4322 .net framework (think it
loaded a long time ago to support MS Windows Messenger Live). I have
installed the newer version of net and am then able to access the new
software. However, it hoses up my MS Outlook (MS Office Sm Biz
Edition 2003) meaning it will not open and it gives me an error
message that says there is a problem with the Business Contacts Mgr -
it goes through the diagnostics to fix it and then asks me if I want
to open Outlook in Safe mode - when I select yes (or no) it loops me
right back to the diagnostics to fix the biz contact issue. I am
completely shut out of outlook as a result. I have tried the install
and uninstall route 3 times now. Once I uninstall the .net V2
software - Outlook is immediately available.

I need the newer version of .Net to run this new software and I also
need to access my mail. What am I missing here and can anyone offer a
solution?

Thanks!

 

[MowGreen [MVP]]

..NET 2 is not installing properly.
Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

Go to Start > Run > type in %temp%
Click OK or press Enter

Delete all files that end in .tmp
One .tmp file may be in use. Skip that one or others that are reported
as in use.
Delete all files that end in .xml

Open the IXP000.TMP subfolder. How many and what is the total number and
size of all the files in IXP000.TMP ?

To view the .NET 2 installation log files:
http://blogs.msdn.com/astebner/articles/447012.aspx

.NET Framework Log Files

The following log files are relevant for bugs that occur during .NET Framework setup:

dd_netfx20UI****.txt – located in your %temp% directory after .NET Framework setup; needed for
all bugs during .NET Framework installation or uninstallation
dd_netfx20MSI****.txt – located in your %temp% directory; needed for all bugs during .NET
Framework installation or uninstallation
Note: This log tends to be many megabytes in size

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[JJ]

Hi -
Thanks again for your help. I followed your suggestions and deleted the
available .tmp files as well as the .xml files.

I was unable to locate a folder or file anywhere on my computer called
IXPOOO.tmp - so not sure about the relevance of that.

I also wasn't sure what to do with the files you listed that were relevant
for .net bug fixws other than to acknowledge they were present in the temp
directory (I did not open any of them to see if there were other files
extensions that needed to be deleted - just looked like they were txt files
so I left alone.

I uninstalled the 2.0 and SP1 and re-installed based on previous
instructions. I am still getting the install as failing in your verification
tool as well as continuing to experience the same issues with outlook.

Got any other ideas? Thanks for all your assistance.
--
Thoughts? Ideas? A Fix?

..NET 2 is not installing properly.
Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

Go to Start > Run > type in %temp%
Click OK or press Enter

Delete all files that end in .tmp
One .tmp file may be in use. Skip that one or others that are reported
as in use.
Delete all files that end in .xml

Open the IXP000.TMP subfolder. How many and what is the total number and
size of all the files in IXP000.TMP ?

To view the .NET 2 installation log files:
http://blogs.msdn.com/astebner/articles/447012.aspx

.NET Framework Log Files

The following log files are relevant for bugs that occur during .NET Framework setup:

dd_netfx20UI****.txt – located in your %temp% directory after .NET Framework setup; needed for
all bugs during .NET Framework installation or uninstallation
dd_netfx20MSI****.txt – located in your %temp% directory; needed for all bugs during .NET
Framework installation or uninstallation
Note: This log tends to be many megabytes in size

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

BTW - both installations for V2 & V2 SP1 completed setup with no error issues
indicated.

 

[MowGreen [MVP]]

You could not locate IXP000.tmp after showing hidden files, folders, and
system files ? You have not mentioned doing that.

How many and what is the total number and size of all the files in the
Temp folder ?

You did disable the installed security software prior to installing,
correct ?


MowGreen [MVP 2003-208]
===============
*-343-* FDNY
Never Forgotten
===============

 

[JJ]

Thanks again for your response.
Correct - I could not locate the ISPOOO.tmp file. Perhaps I haven't
properly unhide the hidden files? I went into the Temp file properties and
made sure the hidden box was unchecked. Is that correct?

I have not cleaned the temp files again since the last uninstall. Here is
what it says presently: 570 files, 48 folders, 716MB (751,363,694 bytes)

Yes I did disable security before I installed and then reenabled it after
the installs/rebooting.
--
Thoughts? Ideas? A Fix?

You could not locate IXP000.tmp after showing hidden files, folders, and
system files ? You have not mentioned doing that.

How many and what is the total number and size of all the files in the
Temp folder ?

You did disable the installed security software prior to installing,
correct ?


MowGreen [MVP 2003-208]
===============
*-343-* FDNY
Never Forgotten
===============

Hi -
Thanks again for your help. I followed your suggestions and deleted the
available .tmp files as well as the .xml files.

I was unable to locate a folder or file anywhere on my computer called
IXPOOO.tmp - so not sure about the relevance of that.

I also wasn't sure what to do with the files you listed that were relevant
for .net bug fixws other than to acknowledge they were present in the temp
directory (I did not open any of them to see if there were other files
extensions that needed to be deleted - just looked like they were txt files
so I left alone.

I uninstalled the 2.0 and SP1 and re-installed based on previous
instructions. I am still getting the install as failing in your verification
tool as well as continuing to experience the same issues with outlook.

Got any other ideas? Thanks for all your assistance.

 

[MowGreen [MVP]]

Please check this again so that you've done the steps to show hidden
files, folders, and system files properly:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

The subfolder you need to locate in Temp is named IXP000.tmp, NOT
ISP000.tmp.

That is a rather HUGE Temp folder. Suggest that's where the installation
issue is stemming from.
Will wait to give further steps until you post back to confirm if
IXP000.tmp exists or not.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[JJ]

I have ensured all hidden files, folders, system files are properly displayed
(not hidden).

I also searched my hard drive for IXP*.tmp (just in case I was not reading
whether the rest was alpha/numeric characters). Nothing. There simply is
nothing anywhere on my computer that reflects that file.

As an aside - before I read this last note from you. I uninstalled the
software I purchased (that requires .net v2 to run) - just to see if that
would make a difference. I also cleaned the .tmp & .xml files (weren't any
of the later) from the temp directory (from previous instructions).

What I thought I'd try is to follow the instructions to download the service
pack, V2 (turning of security, rebooting, etc...) and see if I got a
different result.

I will wait to hear back from you - in case you have another approach to
suggest.
thanks.
--
Thoughts? Ideas? A Fix?

Please check this again so that you've done the steps to show hidden
files, folders, and system files properly:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

The subfolder you need to locate in Temp is named IXP000.tmp, NOT
ISP000.tmp.

That is a rather HUGE Temp folder. Suggest that's where the installation
issue is stemming from.
Will wait to give further steps until you post back to confirm if
IXP000.tmp exists or not.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Thanks again for your response.
Correct - I could not locate the ISPOOO.tmp file. Perhaps I haven't
properly unhide the hidden files? I went into the Temp file properties and
made sure the hidden box was unchecked. Is that correct?

I have not cleaned the temp files again since the last uninstall. Here is
what it says presently: 570 files, 48 folders, 716MB (751,363,694 bytes)

Yes I did disable security before I installed and then reenabled it after
the installs/rebooting.

 

[MowGreen [MVP]]

Let's see if this works, JJ. If you have an external Hard Drive, create
a folder on it, name it Temp, move all of the contents of %temp% [your
UserAccount Temp folder] to it for now. If not, create another folder in
MyDocuments and name it Temp.
Now open %temp% and move all of the contents to the newly created Temp
folder in MyDocs for now.

Back in the now empty %temp% folder, create a new folder and name it
IXP000.TMP. [ those are zeros and not the letter O]
Close the window.

Manually downloaded another copy of Microsoft .NET Framework 2.0 Service
Pack 1 (x86) and save it:
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en

Install it with the security software temporarily disabled. Disconnect
from the network/net connection if this makes you uncomfortable.

..NET 2 SP1 is a slipstream of .NET 2 plus additional fixes:
http://blogs.msdn.com/astebner/archive/2008/03/07/8108332.aspx

Note - the .NET Framework 2.0 SP1 and 3.0 SP1 are slipstream replacements for the original versions
of 2.0 and 3.0. You do not need to install 2.0 then SP1 or 3.0 then SP1 as separate steps like you do
for 1.0 and 1.1.

After the installation, reboot the system and then reenable the sec
software.

Did that get .NET Framework 2.0 Service Pack 1 installed without
corrupting Outlook ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[JJ]

Hi-
Well all went correctly in following your instructions. I only installed the
..net v2 SP1 (after downloading it, turning off security and rebooting).

Here are the results of the new temp directory creation (had to do it on HD
as no external drive). Checked the *temp* file ane there is the IXP000.tmp
folder that I created (empty) - however the following entries also exist
outside the folder:

uxeventlog.txt
Synchronize (2009-09-09).log
jusched.log
dw.log
dd_NET_Framework20_Setup0A58.txt
dd_dotnetfx20install.txt
dd_dotnetfx20error.txt
dd_depcheck_NETFX20_EXP_35.txt
ASPNETSetup_00000.log
~DF22B1.tmp
~DFA965.tmp
~DFA941.tmp

The Outlook is still failing. do the above files offer any clues as to why?

thanks - jj






--
Thoughts? Ideas? A Fix?

Let's see if this works, JJ. If you have an external Hard Drive, create
a folder on it, name it Temp, move all of the contents of %temp% [your
UserAccount Temp folder] to it for now. If not, create another folder in
MyDocuments and name it Temp.
Now open %temp% and move all of the contents to the newly created Temp
folder in MyDocs for now.

Back in the now empty %temp% folder, create a new folder and name it
IXP000.TMP. [ those are zeros and not the letter O]
Close the window.

Manually downloaded another copy of Microsoft .NET Framework 2.0 Service
Pack 1 (x86) and save it:
http://www.microsoft.com/downloads/...77-e02c-4ad3-aacf-a7633f706ba5&DisplayLang=en

Install it with the security software temporarily disabled. Disconnect
from the network/net connection if this makes you uncomfortable.

..NET 2 SP1 is a slipstream of .NET 2 plus additional fixes:
http://blogs.msdn.com/astebner/archive/2008/03/07/8108332.aspx

Note - the .NET Framework 2.0 SP1 and 3.0 SP1 are slipstream replacements for the original versions
of 2.0 and 3.0. You do not need to install 2.0 then SP1 or 3.0 then SP1 as separate steps like you do
for 1.0 and 1.1.

After the installation, reboot the system and then reenable the sec
software.

Did that get .NET Framework 2.0 Service Pack 1 installed without
corrupting Outlook ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

I have ensured all hidden files, folders, system files are properly displayed
(not hidden).

I also searched my hard drive for IXP*.tmp (just in case I was not reading
whether the rest was alpha/numeric characters). Nothing. There simply is
nothing anywhere on my computer that reflects that file.

As an aside - before I read this last note from you. I uninstalled the
software I purchased (that requires .net v2 to run) - just to see if that
would make a difference. I also cleaned the .tmp & .xml files (weren't any
of the later) from the temp directory (from previous instructions).

What I thought I'd try is to follow the instructions to download the service
pack, V2 (turning of security, rebooting, etc...) and see if I got a
different result.

I will wait to hear back from you - in case you have another approach to
suggest.
thanks.

 

[MowGreen [MVP]]

First, try Repairing Outlook via Add/Remove Programs.

These logs are pertinent to the installation of .NET 2 SP1

dd_NET_Framework20_Setup0A58.txt
dd_dotnetfx20install.txt
dd_dotnetfx20error.txt
dd_depcheck_NETFX20_EXP_35.txt

Start with the dd_dotnetfx20error.txt to see if there are any errors
from the installation.

BTW, the IXP000.tmp subfolder should be empty. At least one thing has
'expected behavior' here <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

[JJ]

Thanks!
Outlook successfully repaired.

Checked the "error" file and nothing in it. Checked the other 3 files and
here is the piece from the "depcheck" file that looked interesting. Does
this mean something significant?

!!Installation Summary
[09/09/08,13:23:50] !!!TailorListForSetup()
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
[09/09/08,13:23:50] This component uses the RegDwordCheck version check
method. It will compare a DWORD against registry data on your machine.
[09/09/08,13:23:50] Registry key being interrogated:
HKLM,System\CurrentControlSet\Control\Windows; Value: CSDVersion.
[09/09/08,13:23:50] Version on user's machine: 768.
[09/09/08,13:23:50] Version to be installed: 512.
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
Component to be removed from installation list because a later version is on
the machine.
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 ==
[09/09/08,13:23:50] This component uses the FileVersionCheck version check
method. It will compare a given version against the version of a file on your
machine.
[09/09/08,13:23:50] The file to be verified is C:\WINDOWS\system32\msi.dll.
[09/09/08,13:23:50] Version on user's machine: 3.1.4001.5512
[09/09/08,13:23:50] Version to be installed: 3.1.4000.2435
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 == Component to be
removed from installation list because a later version is on the machine.
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0a == Component to be removed
from list as it does not match requested set.
[09/09/08,13:23:50] .NET Framework 35 == Component to be removed from list
as it does not match requested set.


Since repairing outlook - I have not tried to download/install .Net again.
--
Thoughts? Ideas? A Fix?

First, try Repairing Outlook via Add/Remove Programs.

These logs are pertinent to the installation of .NET 2 SP1

dd_NET_Framework20_Setup0A58.txt
dd_dotnetfx20install.txt
dd_dotnetfx20error.txt
dd_depcheck_NETFX20_EXP_35.txt

Start with the dd_dotnetfx20error.txt to see if there are any errors
from the installation.

BTW, the IXP000.tmp subfolder should be empty. At least one thing has
'expected behavior' here <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Hi-
Well all went correctly in following your instructions. I only installed the
.net v2 SP1 (after downloading it, turning off security and rebooting).

Here are the results of the new temp directory creation (had to do it on HD
as no external drive). Checked the *temp* file ane there is the IXP000.tmp
folder that I created (empty) - however the following entries also exist
outside the folder:

uxeventlog.txt
Synchronize (2009-09-09).log
jusched.log
dw.log
dd_NET_Framework20_Setup0A58.txt
dd_dotnetfx20install.txt
dd_dotnetfx20error.txt
dd_depcheck_NETFX20_EXP_35.txt
ASPNETSetup_00000.log
~DF22B1.tmp
~DFA965.tmp
~DFA941.tmp

The Outlook is still failing. do the above files offer any clues as to why?

thanks - jj

 

[MowGreen [MVP]]

Well all went correctly in following your instructions. I only installed the

.net v2 SP1 (after downloading it, turning off security and rebooting).

You then repaired Outlook, it is now functioning, and you stated that
..NET 2 SP1 is installed. I'm not clear on what you're asking, JJ.

Since repairing outlook - I have not tried to download/install .Net again.

Which .NET runtime are you referring to ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Thanks!
Outlook successfully repaired.

Checked the "error" file and nothing in it. Checked the other 3 files and
here is the piece from the "depcheck" file that looked interesting. Does
this mean something significant?

!!Installation Summary
[09/09/08,13:23:50] !!!TailorListForSetup()
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
[09/09/08,13:23:50] This component uses the RegDwordCheck version check
method. It will compare a DWORD against registry data on your machine.
[09/09/08,13:23:50] Registry key being interrogated:
HKLM,System\CurrentControlSet\Control\Windows; Value: CSDVersion.
[09/09/08,13:23:50] Version on user's machine: 768.
[09/09/08,13:23:50] Version to be installed: 512.
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
Component to be removed from installation list because a later version is on
the machine.
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 ==
[09/09/08,13:23:50] This component uses the FileVersionCheck version check
method. It will compare a given version against the version of a file on your
machine.
[09/09/08,13:23:50] The file to be verified is C:\WINDOWS\system32\msi.dll.
[09/09/08,13:23:50] Version on user's machine: 3.1.4001.5512
[09/09/08,13:23:50] Version to be installed: 3.1.4000.2435
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 == Component to be
removed from installation list because a later version is on the machine.
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0a == Component to be removed
from list as it does not match requested set.
[09/09/08,13:23:50] .NET Framework 35 == Component to be removed from list
as it does not match requested set.


Since repairing outlook - I have not tried to download/install .Net again.

 

[JJ]

I cleaned outlook (said it repaired successfully - not sure what/if anything
was wrong).

I installed .Net V2 SP1 again (used your verification tool again - and it
referenced the error in the install - again). Rendered Outlook inaccessible
- again.

Have uninstalled .Net V2 SP1 - again - Outlook OK again.

In previous note - I was wondering if the info from the "depcheck" file in
the tmp folder held any clues as to why the installs are seemingly - failing.

I also notice that each time I do an uninstall via the add/remove function -
it still leaves the .exe file in the folder that I have downloaded the appl
to (I then deleted the .exe file manually).

Why do you think I cannot get a clean install of .NETV2 SP1 and why does it
appear (except in your verification tool) that it installed correctly? Why
does what is getting installed - mess up outlook?

I'm sure you are doing all you can to help - do you think we are getting
closer to a solution? Sure its as frustrating for you as it is for me!
Thanks for all your continued assistance.



--
Thoughts? Ideas? A Fix?

Well all went correctly in following your instructions. I only installed the
.net v2 SP1 (after downloading it, turning off security and rebooting).

You then repaired Outlook, it is now functioning, and you stated that
..NET 2 SP1 is installed. I'm not clear on what you're asking, JJ.

Since repairing outlook - I have not tried to download/install .Net again.

Which .NET runtime are you referring to ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Thanks!
Outlook successfully repaired.

Checked the "error" file and nothing in it. Checked the other 3 files and
here is the piece from the "depcheck" file that looked interesting. Does
this mean something significant?

!!Installation Summary
[09/09/08,13:23:50] !!!TailorListForSetup()
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
[09/09/08,13:23:50] This component uses the RegDwordCheck version check
method. It will compare a DWORD against registry data on your machine.
[09/09/08,13:23:50] Registry key being interrogated:
HKLM,System\CurrentControlSet\Control\Windows; Value: CSDVersion.
[09/09/08,13:23:50] Version on user's machine: 768.
[09/09/08,13:23:50] Version to be installed: 512.
[09/09/08,13:23:50] Windows XP Service Pack 2 Update Information ==
Component to be removed from installation list because a later version is on
the machine.
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 ==
[09/09/08,13:23:50] This component uses the FileVersionCheck version check
method. It will compare a given version against the version of a file on your
machine.
[09/09/08,13:23:50] The file to be verified is C:\WINDOWS\system32\msi.dll.
[09/09/08,13:23:50] Version on user's machine: 3.1.4001.5512
[09/09/08,13:23:50] Version to be installed: 3.1.4000.2435
[09/09/08,13:23:50] Microsoft Windows Installer 3.1 == Component to be
removed from installation list because a later version is on the machine.
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0 SP1 == Component to be
removed from installation list because it is marked "not to be installed".
[09/09/08,13:23:50] Microsoft .NET Framework 2.0a == Component to be removed
from list as it does not match requested set.
[09/09/08,13:23:50] .NET Framework 35 == Component to be removed from list
as it does not match requested set.


Since repairing outlook - I have not tried to download/install .Net again.